We are seeking a Business Intelligence Analyst who will work in partnership with the Vice Provost and report to the Director of Digital Transformation for Integrative Learning and Life Design. This role will support the core activity of capturing, analyzing data and presenting annual and longitudinal information on students, academic programs and related topics for university decision-making and assessment.
This position will also maintain accurate and up-to-date data in the various platforms, managing workflow and automation of services, maintaining application system code, applying analysis techniques and procedures to gather and then translate business requirements into functional/technical specifications and designs, modifying and testing new and/or upgraded applications and productivity tools, collaborating with University Information Systems (UIS) IT staff to address issues, work on reporting, and support groups of staff focused on operational policies and processes.
In addition, this person will work cross-functionally and cross-divisionally to ensure systems are used effectively and efficiently and to ensure coordination and collaboration across schools.
Specific Duties & Responsibilities:
Business Intelligence/Data Reporting for the Life Design Lab (80%)
Supports the effort of ILLD by using knowledge of data analytics and providing additional support of performance measures, ongoing measurement, data collection, reporting, data visualizations and information dissemination.
Partners with ILLD in the innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change for ILLD.
Collaborates with ILLD and Life Design Lab for survey design, data collection, visualization and reporting related to student engagement, student outcomes, employer engagement, and programmatic effectiveness.
Responsible for supporting strategic design and supporting the maintenance of business intelligence applications. Identifies, researches, and resolves technical problems.
Develops computer code to support just-in time reporting, data modeling and simulation/resampling techniques and to store, manipulate, transform or present information/data.
Works in collaboration with leadership across ILLD divisions to fulfill data reporting and analytics.
Oversees the processes and procedures that maintain data security and confidentiality in accordance with all local, state, and federal regulations (e.g. FERPA).
Business Analysis & Cross Collaboration (10%)
Work the ILLD divisional offices and Homewood Operations to communicate, translate, and simplify business requirements that impact ILLD reporting.
Work in collaboration with ILLD departments to develop strong visualizations, and craft a cohesive narrative that engages and resonates with internal and external users.
Work directly with the ILLD departments to develop effective and impactful data stories
Work ILLD Leadership teams to develop strategic priorities.
System Administration & System Implementation (5%)
In partnership with the Director, Digital Transformation and subject matter experts, leads the implementation of the new technology and/or functionality for offices on the Homewood Campus.
Supports testing plans and test scenarios / use cases for end users for deployment of new functionality.
Trouble-shoot problems, research solutions, and interface with the departmental solutions to Life Design Lab staff and student users.
Leads the development and deployment of methods for measuring training effectiveness and incorporates learnings into delivery and design of future courses.
Other Duties as Assigned (5%)
Actively foster relationships and develop projects in the Johns Hopkins and regional community that elevate the visibility and strengthen the brand of Integrative Learning and Homewood Operations.
Pursue professional development, research, and learning in design thinking, leadership & management, diversity equity and inclusion, entrepreneurship, and communications that allow the direct engagement with and education of ILLD stakeholders.
The Ideal Candidate
The ideal candidate is comfortable working remotely and within a flexible and innovative environment. For this model to work, the ideal candidate must present excellent skills in relationship development and engaging audiences in groups and via social media and other digital outlets.
The ideal candidate is entrepreneurial, data and outcomes driven, strong in planning and execution, comfortable working with groups, and enjoys developing relationships and connections with multiple stakeholders at once.
The ideal candidate is an effective user of social media and digital outlets to engage multiple audiences, strengthen individual and organizational brand, scale impact, and influence public opinion.
Minimum Qualifications (Mandatory):
Bachelor's Degree in Science, Technology, Engineering or Mathematics (STEM) or related degree discipline required.
Master's Degree in computer science, statistics, or related discipline is preferred.
Two years of experience in a professional environment where the required knowledge base and skills have been utilized, related to data analytics.
Additional education may substitute for experience.*
Experience in reporting and/or data management experience with knowledge of data and reporting concepts along with exposure to applicable tools and languages (Example: SQL, Python) strongly recommended
Working knowledge of the function/discipline demonstrated through application of knowledge, skills, abilities, and technologies towards work products required. (Example: Querying, Report Development, Requirements Gathering).
Requires a basic knowledge of analytical and critical thinking skills, including the ability to generate organized reporting tools and statistics.
Programming experience in HTML desired.
Working knowledge of Business Intelligence technologies desired.
Experience in data warehouse design desired.
*JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
** Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Special Knowledge, Skills & Abilities:
Knowledge of project and information management.
Data mining/management, data collection instruction, including ability to show data in a user-friendly format for a variety of audiences.
Basic critical thinking skills and ability to apply these skills in various situations.
Requires the ability to work independently, to assess situations and respond appropriate. Requires a willingness to accept change and demonstrate flexibility
Experience working with diverse datasets, including protocols for optimizing data hygiene and working with sensitive data.
Advanced interpersonal skills to effectively interface with department heads, JHM personnel, vendors, and consultants, to lead projects.
Ability to balance multiple tasks simultaneously and quickly switch between priorities/tasks.
Awareness of the need for timely communication, ability to identify potential barriers and strategies, and ability to synthesize and integrate information.
Classified Title: Business Intelligence Analyst Role/Level/Range: ATP/03/PB Starting Salary Range: Commensurate with experience Employee group: Full Time Schedule: M-F, 8:30 am - 5:00 pm Exempt Status: Exempt Location: Homewood Campus Department name: Life Design Lab Personnel area: University Student Services
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at [email protected]. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Equal Opportunity Employer Note: Job Postings are updated daily and remain online until filled.
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.