Career Center

Essential Functions: Transfer programs are of increasing importance on college campuses because transfer has become the norm for undergraduate students. While students are faced with multitude of agreements, state transfer initiatives, and institutional policies and practices, as well as a myriad of decisions about how best to complete a degree in their chosen program of study in the most cost- and time-efficient manner. It is imperative that transfer specialists work to effectively serve this student population through the challenging transition between institutions through proactive recruitment, advising, onboarding and early interventions. Academic Service Officer I/II (reports to TSSC manager)- Transfer and Program Specialist serves as a direct point-of-contact for students and colleges/schools for students in transition (transfer, non-traditional and adult), off-campus centers, and pathway programs. Supports recruitment, onboarding, and academic programming (on- and off-campus) that aligns with transfer and non-traditional best-practices, enrollment management, market conditions, and momentum milestones initiatives. Actively participates in transfer student planning, development, and implementation strategies related to recruitment, student success, and pathways.Support and participate in student transition advising, recruitment and engagement initiatives, including individualized pre-transfer planning sessions and workshops. Maintain knowledge of curriculum developments, enrollment trends and market conditions to identify transfer and off-campus opportunities and threats. Assist schools/colleges in developing special instructional and recruitment programs for transfer and off-campus students.Support off-campus academic programming in collaboration with schools/colleges to build enrollments and support student success. Build and maintain relationships with university departments, colleges/schools, community college partners, and business and industry. Monitor transfer credit prosses, application and practices. Monitor student progress and off-campus academic offerings. Communicate University and transfer policies, deadline(s), opportunities. Compile data and maintain statistical and progress reports relating to areas of responsibility as requested/required. Back-up on-site supervision at WSU off-campus sites as needed. Perform other related duties as assigned or required at locations on or off campus at times the demand for services is greatest.

Qualifications: Bachelor's degree required for ASO I in Education, Business Administration or related filed.Master's degree required for ASO II - Education, Business Administration or related filed.Minimum 1-3 years' experience in higher education in relevant areas; enrollment services, academic advising, curricular planning, student affairs or directly related experience. Ability to work well with others, with a demonstrated ability to establish and maintain effective relationships with colleagues and students. Excellent planning, organizational and time management skills with the ability to multi-task and efficiently prioritize workload. Critical thinking skills and the ability to propose and implement effective solutions to issues and/or problems. Good oral and written communication skills. Computer literacy required.