Career Center

Provide leadership and oversight of all member service operations including, but not limited to, front desk student staff, customer service, membership sales and renewals, program registration, pro shop sales, inventory, access control, and equipment checkout
Responsible for the recreation management software functionality to ensure that all programs and registrations are conducted accurately.
Develop and implement marketing strategies for membership and member services including membership promotions, membership appreciation events, special events, and on-going membership retention efforts
Responsible for promoting and marketing the Student Recreation Center and Titan Recreation Department to include but not limited to; campus presentations, attending orientations, campus events; tabling, purchasing promotional items
Responsible for increasing membership activation by students
Responsible for increasing membership sales to faculty, staff, alumni, ASC, and community members
Responsible for submitting daily and monthly accounting reports to ASI Financial Services.
Assist with the daily operation of the Student Recreation Center. This includes but not limited to daily building walks, operations student staff supervision, building marshal, safety inspections
Ensure compliance with general accounting principles, fiscal year-end closing, and all applicable audit requirements.
Responsible for overseeing monthly payment plan process for the Student Recreation Center memberships
Responsible for coordination of all member services staff including recruitment, training, supervision, evaluation, and discipline
Responsible for student staff development – which includes, mentorship, leadership and assisting students with their academic and professional growth
Responsible for the preparation, presentation, and implementation of the member services budget, to include managing and meeting expense and revenue goals.
Coordinate in conjunction with Associated Students, CSUF, Inc. Marketing Department, member communications including, but not limited to: Titan Recreation newsletter, membership brochures, forms, and flyers; social media communications.
Assist ASI Marketing and Communications Department in the development and execution of effective social media strategies and tracking results to demonstrate positive awareness and perception of the Student Recreation Center and Titan Recreation
Ensure accurate inventory for retail merchandise and equipment for check-out
Develop and prepare reports for the Director and Associate Director including but not limited to memberships and program usage, and customer satisfaction
As a member of the Student Recreation Center team, meet regularly with other personnel to establish and ensure effective on-going communication and coordination between departments
Provide support to the Director and the Titan Recreation team in the development and implementation of special programs, events, and projects
Develop and implement an effective customer service program for both internal and external customers
Responsible for accident/injury reporting and/or investigating, ensuring a safe work environment
Review and evaluate member services operations to ensure that appropriate risk management precautions and procedures are in place or
Ensure that the department and facility follow the risk management requirements of the Associated Students, CSUF, Inc. (ASI), California State University (CSU) system, California State University, Fullerton (CSUF). This includes, but may not be limited to, the effective management of participant waiver and assumption of risk documents
Participate in campus-wide collaborations that serve the overall mission of Titan Recreation, the Student Recreation Center, ASI, and the University as a whole
Serve on campus boards and committees as well as system-wide associations
Teach First Aid, CPR/AED classes
Coordinate and conduct monthly student staff meetings and safety training meetings
Establish and enforce policies and guidelines that provide for the effective operation of all recreation facilities
Occasional evening and weekend hours required
Perform other duties relating to the overall mission, vision, and values of Associated Students, CSUF, Inc. and Titan Recreation. This job description can be changed at any time

Education:
Required: Bachelor's degree from an accredited four-year college or university.
Preferred: Master's degree from an accredited four-year college or university.

Experience:
Equivalent to two to four (2-4) years of progressive supervisory responsibilities.
Experience in providing customer service to a diverse population
Experience with budgets, risk management, and supervision
Ability to collaborate, form partnerships, and work effectively as a member of a goal-oriented team
Commitment to student development and ability to motivate and work closely with students
Experience with point of sale transactions
Ability to operate an office workstation, utilize word-processing, spreadsheet and other software
Ability to communicate clearly and concisely, both orally and in writing.

Physical Requirements:
Frequently required to sit, talk, listen, and walk; manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; clear verbal communication.
Ability to perform the essential job functions safely and successfully with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards
Ability to exert physical effort, including bending, squatting, reaching, or being on feet for long periods of time.
Frequently stand/walk, sit, perform desk-based computer tasks, use a telephone, and grasp lightly/fine manipulation.

Special Requirements:
Must acquire CPR/AED and First Aid certification within two (2) months of employment.
Must be able to pass a urine drug test
Upon hire an employment history and criminal background investigation will be completed
Subject to DMV Pull program requiring valid driver's license, current auto insurance be always on file and must meet CSURMA driving standards. May be required to drive occasionally as needed. May be required to use personal phone for business related activities
Required to be a Mandatory Reporter and sign ASI Mandatory Reporter Form

To Apply, visit:
https://fullerton.hire.trakstar.com/jobs/fk0sgjc?source=





Copyright 2022 Jobelephant.com Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency

jeid-d95b266c7561824a986412402fb408ec