We are seeking an Administrator who will direct the financial and operational activities of the Johns Hopkins University School of Medicine (JHUSOM) educational and educational support programs reporting to the Office of the Vice Dean for Education (OVDE) of the JHUSOM, and to provide administrative support and direction to JHUSOM faculty and staff in formulating and implementing OVDE objectives.
The Administrator engages in the full scope of the OVDE. The OVDE is responsible for the programs and infrastructure that support the training of approximately 4,000 learners in the JHUSOM, including all students pursuing Masters, PhD, and/or MD degrees; all residents and clinical fellows; and all postdoctoral research fellows. In addition to the VDE and 7 Associate and Assistant Deans who directly oversee these programs, the OVDE also includes the Registrar's Office (and Associate Dean), Continuing Medical Education (and Associate Dean), MD Admissions (and Assistant Dean), Medical Student Affairs (and Associate Dean and three Assistant Deans), and the Office of Assessment and Evaluation (and the Assistant Dean and Director).
The OVDE also includes the Welch Medical Library, the Office of Information Technology, the Office of Online Education, the Colleges Advisory Program for medical students, the Office of Student Financial Aid, the Institute for Excellence in Education, and the JHM Simulation Center, each of which has a director who provides oversight. The OVDE also includes the Medical Science Training Program for MD-PhD students (and director) and the Physician Scientist Training Program (and director), as well as programs in the MD curriculum including Interprofessional Education, Medical Student Research and Scholarship, the Primary Care Track, and the Global Health Leadership Program (each with a director).
The OVDE is also responsible for the visiting medical student program and develops and oversees educational programs and consultations in other countries, some of which are done in conjunction with Johns Hopkins Medicine International.
The Administrator has direct responsibility for the administrative aspects of JHUSOM's related domestic educational activities through collaborative efforts with administrative and departmental offices within Johns Hopkins Medicine (JHM). In collaboration with the Vice Dean for Education (VDE) and faculty, the administrator directs the finances ($12M), including developing the annual budget and budget narrative; human resources; programs; and regulatory compliance.
In addition, the administrator participates in the writing of key documents for external accreditation (e.g., the periodic Liaison Committee on Medical Education [LCME], Middle States Commission on Higher Education [MSCHE] reviews); mentors/advises/coaches faculty leaders, program administrators and others regarding budget, human resources, program management, and operations; participates in and helps coordinate search processes for key positions; reviews office staffing needs, performance and compensation; works closely with the VDE and the Senior Associate Dean for Education Coordination to: review performance of all areas in the OVDE and to troubleshoot problem areas and engage in strategic planning, fundraising, alumni relations, student and trainee satisfaction, and public relations/marketing activities.
The Administrator also has direct responsibility for the administrative aspects of JHUSOM's international educational activities through collaborative efforts with administrative and departmental offices within JHM, Johns Hopkins Medicine International, and the international partner institutions.
The Administrator reports to the VDE and works closely with the directors, associate and Assistant Deans, and staff within the OVDE, as well as the Divisional Budget Office, the Human Resources Department, and leaders from throughout JHUSOM and JHU.
Specific Duties & Responsibilities:
In conjunction with the VDE and other senior leadership, the administrator develops OVDE strategic planning for growth and viability. Under the direction of the VDE, the administrator assures incorporation of new advances and educational initiatives for all educational programs at JHUSOM (undergraduate, graduate, residency, postdoctoral fellow programs, continuing medical education, and online education).
The Administrator also initiates and directs short- and long-range planning, and conducts comprehensive feasibility studies for: evaluation of new and existing domestic and international programs; assessment of facility and faculty requirements; and determining funding and staffing needs.
In conjunction with Johns Hopkins Medicine (JHM) goals, the administrator provides support and direction in planning OVDE expansion, including new building construction, allocation of existing space, and program planning and, where appropriate, fundraising activities related to OVDE.
Develops and implements operational plans to ensure educational program performance and contribution to JHM and JHUSOM objectives.
Gathers from internal and external sources appropriate data to measure performance in education operations and provides information on operational trends to support OVDE planning requirements.
Develops plans for new operating and oversight systems, which are sensitive to organizational needs to ensure efficient accomplishment of objectives, and secure resources as necessary.
Carefully monitors and prepares for the impact that changing regulatory policies might have on educational programs and on educators. These regulatory policies may arise from the LCME, the Accreditation Council for Graduate Medical Education (ACGME), the Middle States Commission on Higher Education, the federal Department of Education, the NIH, and other entities.
Works closely with Directors, Associate and Assistant Deans with plans for new programs, staffing, and office space.
Organizing & Implementing:
Responsible for developing and maintaining a sound management structure, operating policies, procedures, and staffing to meet the operational needs of the OVDE.
Works alongside Directors and Assistant and Associate Deans in the OVDE to meet OVDE objectives. Develops long- and short-range action plans to achieve a collaborative result and maximize individual and collective strengths. Coaches program administrators and other staff to meet OVDE objectives.
Develops operational programs to address programmatic and financial issues facing the OVDE. When applicable, directs the administration of domestic and international grants and contracts to include recommending and developing new grant funding, supporting the preparation of major research proposals and consulting contracts, and developing and reviewing proposals from a financial and administrative perspective.
Develops standards of performance for OVDE activities, monitors performance, and implements corrective actions as necessary.
Manages the administrative managers in the following divisions: the JHM Simulation Center, Graduate Biomedical Education, Online Education, Medical Student Services and Housing, the Institute for Excellence in Education, and the Colleges Advisory Program.
Indirectly manages the program administrators for: the Graduate Medical Education and Postdoctoral Programs, Continuing Medical Education, and Undergraduate Medical Education.
Monitors the accomplishment of agreed upon objectives at the OVDE level, including those relating to international grants and contracts. Where appropriate, the administrator recommends corrective actions including reallocating resources, reprioritizing, and/or recommending modifications/variance to established plans or budgets.
Directs the evaluation, development, and maintenance of control systems pertaining to operational and programmatic management. Oversees the use of resources in accordance with plans and budgets, and provides reports to OVDE Assistant and Associate Deans to assist their control of resources in their areas of responsibility.
Identifies needs for information or service to accomplish organizational objectives or standards, and evaluates whether appropriate systems are in place to serve those needs.
Assists in the ongoing management and monitoring of other programs in the OVDE including the Institute for Excellence in Education (IEE), the Office of Online Education (OOE), the Office of Information Technology (OIT), the JHM Simulation Center, and the Office of Assessment and Evaluation (OAE).
With the VDE, oversees the allocation and use of space as it relates to OVDE operations. Directs decisions regarding space planning, allocation and utilization in the OVDE; in particular, the Armstrong Medical Education Building, the Miller Research Building, and the 1830 and 2024 Monument Street buildings.
Under the direction of the VDE, develops and oversees the annual budget, including the release of funds for expenditures and the review/approval process for capital equipment. The administrator ensures compliance with JHU and JHUSOM accounting policies and procedures and ensures that grants and contracts are administered appropriately.
Climate Setting & Leadership:
Ensures appropriate internal and external information sharing, including the sharing of advice, assistance, and service to attain OVDE-related operations. The Administrator is a source of information for all OVDE staff to increase their understanding and responsibility regarding these issues.
Develops positive employee relations and communications through management visibility and interaction with employee groups.
Provides support and guidance to program administrators and administrative managers within OVDE.
Serves on institutional committees, as well as assumes other responsibilities within the medical institutions outside of OVDE, as directed by the VDE.
Assists in the development, periodic review, and revision of committee and board bylaws as needed, and assists Directors and Associate and Assistant Deans in conducting committee meetings.
Maintains an active role in the community as a representative of OVDE and represents JHUSOM to both internal and external constituent groups in such a manner as to enhance the images of the OVDE and JHUSOM and to further their objectives.
Responsible for timely bi-directional communication with senior leadership on matters important to JHM and JHUSOM.
Provides administrative guidance for the maintenance and improvement of all management information systems.
Monitors compliance with policies and procedures.
Establishes and monitors customer service standards for OVDE, which are sensitive to student, faculty, staff, and other customer needs; and which ensure the effective day-to-day operations of OVDE.
Develops programs to continually measure and evaluate quality against internal and national benchmarks. Develops departmental policies, plans, and procedures to support quality in education.
Works to ensure timely and effective availability of student support services offered within the organization, such as Medical Student Affairs, Graduate Biomedical Education, Office of the Registrar, Office of Student Financial Aid, etc.
Serves as liaison to other academic medical centers, consistent with JHM specific policies and goals.
Addresses concerns that stakeholders and constituencies of the OVDE may have, including student and/or faculty complaints.
Human Resources Management:
Supports Directors and Assistant and Associate Deans of the OVDE in the overall human resources and organizational development goals ensuring that all personnel management functions are successfully performed, including recruitment and retention, employee relations, grievances, training, orientation, career development and the equitable administration of compensation programs. The administrator ensures that all human resources activities are carried out consistent with JHUSOM personnel policies.
Supports faculty growth and productivity and assists the VDE with faculty and staff recruitment, appointments, retention, and job actions.
Allocates resources and develops efficiencies to improve and maintain the services of the OVDE and to ensure effective stewardship of resources.
In conjunction with the VDE and JHU General Counsel's Office and consistent with JHM's goals and objectives, the Administrator develops, initiates, negotiates, and implements external affiliation agreements.
Minimum Qualifications (Mandatory):
Advanced Degree in Business, Health Care Administration, or related field, with at least three to five years progressively more responsible experience required.
Supervisory experience or experience delivering/overseeing human resources required.
* Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Previous experience in an academic medical center preferred.
Knowledge of hospital and/or university finance administration preferred.
Knowledge of academic medical center regulatory and accreditation standards preferred.
Experience with organizational development and change management preferred.
Advanced Excel skills preferred.
Special Knowledge, Skills & Abilities:
Excellent interpersonal skills required.
Demonstrated leadership qualities required.
Demonstrated records of related accomplishments.
Excellent oral and written communication skills required.
Proficiency in Microsoft Office Suite (Word, Excel, etc.) required.
Classified Title: Administrator Role/Level/Range: L/04/LE Starting Salary Range: Commensurate with experience Employee group: Full Time Schedule: Monday-Friday 8:30am-5pm Exempt Status: Exempt Location: School of Medicine Campus Department name: SOM Admin Registrar General Admin Personnel area: School of Medicine
The successful candidate(s) for this position will be subject to a pre-employment background check.
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