Assistant Director of Admissions, Campus Visit Experience
Colorado Christian University
Location: Lakewood, Colorado
Type: Full Time
Preferred Education: 4 Year Degree
Internal Number: 1088
About the Job
The Assistant Director of Admissions for our Campus Visit Experience in the College of Undergraduate Studies (CUS) is a full-time, exempt position reporting to the Dean of Enrollment. This person will function as the chief ambassador for visitors to our campus and undergraduate programs.
The ideal candidate will be responsible for creating a successful campus visit experience that highlights the best that Colorado Christian University (CCU) has to offer students -including our physical facilities, academic offerings, campus and student life, and spiritual life. The purpose of our CCU Visit Program is to provide a consistent and seamless CCU experience to every guest.
The Assistant Director of Admissions for the Campus Visit Experience will: be responsible for the complete, end-to end visit experience, establish a communication and marketing plan for the expansion of our program, have an admissions funnel populated with students who have visited campus, and maintain responsibility for conversion and yield for these students, working in concert with recruitment and our enrollment staff. The candidate will also maintain responsibility for each visit, as well as the overarching visit plan goals and strategy to ensure each visitor leaves with an exceptional perception of the quality of the University, our programs, our student engagement, and the work of Jesus Christ on our campus.
Colorado Christian University is the premier interdenominational Christian university in Colorado and the Rocky Mountain region, delivering world class education to thousands of students. The fully accredited, nonprofit University is located in Lakewood, Colorado, a suburb of Denver.
Colorado Christian University was founded in 1914. CCU’s motto is--grace and truth. This motto comes from John 1.14: “And the Word became flesh and dwelt among us, and we have seen his glory, the glory as of the only Son from the Father, full of grace and truth.” (ESV)
CCU's mission is Christ-centered higher education transforming students to impact the world with grace and truth.
Colorado Christian University cultivates knowledge and love of God in a Christ-centered community of learners and scholars, with an enduring commitment to the integration of exemplary academics, spiritual formation, and engagement with the world. We envision graduates who think critically and creatively, lead with high ethical and professional standards, embody the character and compassion of Jesus Christ, treasure the gospel, and who thereby are prepared to impact the world in their callings.
CCU embraces an educational model that was present at the foundation of many of the great western and American universities. It is made up of three pillars—competence, character and Christ-centered faith. Secular universities have abandoned two of those pillars. We think this is a major oversight that eventually undermines education. Furthermore, we believe this classical educational model is both life-giving and greatly needed in our time.
A leader in higher education, CCU has been consistently ranked in the top 2 percent of colleges and universities nationwide for its core curriculum by the American Council of Trustees and Alumni. CCU has had ten consecutive years of enrollment growth and has been named one of the five fastest-growing master’s granting universities by The Chronicle of Higher Education.
CCU offers more than 100 degree program options for traditional and adult students through its two colleges--the College of Undergraduate Studies and College of Adult and Graduate Studies. More than 8,000 students attend the University on the main campus, in regional centers throughout Colorado, and online.
What is most appealing about working at CCU?
Faith-friendly: CCU’s culture is unique to higher education. Where else can you pursue academic excellence yet read the Holy Bible, pray with teammates and students at work, and work to impact our culture in support of Christian values?
Convictionally Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God’s Word.
Live out your calling: We are a traditional evangelical university where you can invest your God-given talents and abilities alongside coworkers and teammates, while having a profound influence on students as they deepen their relationship with Jesus Christ.
Equip students for kingdom work: You can be a part of helping students discover their callings and preparing them for positions of significant leadership in the church, business, government, education, and other professions, as a key part of our University's Strategic Priorities.
We’re looking for candidates who have:
Bachelor’s degree preferred with previous customer service skills and a proven track record within sales, service, or education industries.
Excellent written and oral communication skills to perform clear, professional public speaking and presentations.
Positive, cheerful attitude and desire to serve others.
Ability to manage and prioritize multiple agendas and tasks.
Flexibility to manage changes, cancellations, and last-minute details.
Ability to track data and proficiency to use necessary software (Salesforce, Colleague, Excel, Word, PowerPoint, etc.).
Demonstrated ability to perform detail oriented work and lead groups.
University admissions and enrollment experience highly preferred.
Key Job Duties
Contribute to CCU’s mission: Christ-centered higher education transforming students to impact the world with grace and truth. In this role, the Assistant Director of Admissions, Campus Visit Experience shares the vision of how a degree or program through CCU will transform prospective students as they obtain their education with a Christian worldview that emphasizes how personal values and ethics can impact education, life, and work.
Campus Visit Experience
Provide direct oversight, planning, and coordination for individual campus visit and group visit program including, but not limited to: tours, meetings with faculty, athletics, try-outs, auditions, financial aid, hosting overnight visitors, and all other special requests.
Update and maintain the welcome presentation and present a minimum of two times per day.
Establish campus visit program goals, including application conversion and yield from visitors, and meet strategic recruitment and outreach goals.
Implement changes and build recommendations for the visit program to enhance the experience and increase applicant conversion results. Responsible for applicant conversion rates.
Work as the main on-campus visit program liaison with the marketing team and communication team to develop strategies to promote on-campus visit programs and strategically and effectively analyze data (visitor counts and survey feedback) to recommend and implement improvements and changes to on-campus visit programs.
Develop comprehensive communication flow for visitors and parents/families, beginning with visit confirmation through follow-up by coordinating with enrollment staff to ensure visitors and families have comprehensive visit follow up from their Enrollment Counselor, faculty, and/or other University staff as needed.
Track and enter all visitor data and generate reports detailing monthly and annual growth and results.
Admissions Department Support
Advise and counsel prospects, applicants, and families on CCU admission policies, procedures, and requirements.
Serve as part of the Admissions senior management team and assist in developing policies and procedures for the office as a whole. Participate in staff development activities including appropriate University workshops, conferences and programs, and state and national professional organizations
Serve as the primary on-campus programs user of Salesforce, in regards to the building, upkeep, template organization, folder structure, and overall organization as it relates to on-campus events.
Work directly with Enrollment Counselors on the status of students and their application, briefing them on upcoming visit requests from prospects in their territory, tours, and special requests. Assists in moving prospective students through the admissions process.
Perform administrative duties as assigned for the office.
Develop a comprehensive outreach plan to local, regional, and national high schools to advertise and incentivize group visits to CCU. Grow the visit program by creating new outreach opportunities to Colorado and out-of-state schools.
Develop and maintain effective communication with constituents in the University, high schools, and other institutions of higher education, and represent CCU to a broad range of constituents at college fairs, community college visits, large-scale receptions, and other recruitment events as needed.
Prepare for Preview by assembling collateral and swag, communicating with faculty and outside vendors, and managing student staff, and week-of logistics.
Supervision and Training
Directly supervise overnight guest hosting program and staff of 35 student leadership employees who function as Overnight Host Ambassadors. Responsible for training, coaching, feedback, as well as hiring, on-boarding, and terminations of student staff.
Directly supervise and train all campus tour guides, which includes up to eight student staff.
Oversee nine tour rooms on campus, ensuring cleanliness and quality of the experience, and lead tours as necessary.
Perform other duties as assigned.
While performing the duties of this job, you may be required to walk, stand, sit, reach with hands and arms, balance, stoop, speak with clarity, and have appropriate vision and hearing capabilities. The employee must occasionally lift and/or move up to 25 pounds. You may be required to work occasional irregular hours, including some nights and weekends. Colorado Christian University expects all faculty and staff to become a part of the University community by participating in activities and events that occur on the campus throughout the year, which may occur during evenings and weekends.
What we offer our employees:
We offer competitive compensation and benefits packages to all employees. Our benefit package includes: a tuition waiver program, excellent healthcare, generous paid time off, matching 403(b) retirement plan, and additional organizational paid benefits and voluntary benefit offerings. Pay and benefits will be discussed in more detail as candidates progress through the interview process.
Colorado Christian University’s pay philosophy is based on internal and external data for pay equity; along with budgetary considerations for effective stewardship. Pay will be assigned based on relevant experience at a range of $40,000 - $50,000. We reserve the right to pay an equitable rate that we believe is within our salary structure or that may fit a candidate’s qualifications or experience for the job. A wage range posted is not a guarantee of a specific wage range for a job offer. CCU reserves the right to make pay decisions based on economic and equity considerations to attract the best possible talent. CCU does not determine pay based on sex or any other protected status.
With a heritage dating back to 1914, Colorado Christian University is committed to offering a complete education that develops students intellectually, professionally, and spiritually. Just a few minutes from downtown Denver, CCU is uniquely positioned to offer students a distinctive variety of educational opportunities and experiences.