University Student Union at California State University, Northridge
Location: Northridge, California
Type: Full Time
Salary: $51,648 - $55,000
Internal Number: 501546
ABOUT THE UNIVERSITY STUDENT UNION
The University Student Union, as the heart of campus, uplifts and empowers students to achieve educational, personal and professional goals by providing leadership development, meaningful employment, and innovative programs, services and facilities. We promote equity, inclusion and well-being, while encouraging social justice advocacy to help Matadors feel heard, respected and connected to CSUN. Our facilities include a University Student Union and a 138,000 square foot Student Recreation Center (SRC). The SRC is a facility for exercise and leisure activity that promotes lifelong health and wellness.
CSUN'S COMMITMENT TO YOU
CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community.
ABOUT THE UNIVERSITY
One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor’s degrees to underrepresented minority students and seventh in bachelor’s degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond.
Under the guidance of the Associate Director, Administration and Communications, the Assessment Coordinator is responsible for coordinating the organization’s assessment, planning, and administrative activities to ensure the effectiveness and continuous improvement of the organization’s programs and services. This position plays an active role in realizing the mission of the Student Union and assists in organization decision-making. This position oversees assessments in strategic and long-term planning activities; educates, advises, and assists department heads and other staff in the development and execution of effective assessment plans. The position also is responsible for the coordination of special projects and initiatives of the organization.
Coordination of the organization’s assessment of learning, including training and coaching staff who are developing and implementing learning assessment projects at the program and activity level that are directly linked to the organization’s learning domains/outcomes. Plan and implement on-going and one-time projects to assess student needs and satisfaction. Develop timelines, templates and protocols that include developing assessment methodology, conducting assessment projects (quantitative and qualitative), analyzing and drawing conclusions from data, writing reports, and presenting findings and recommendations to stakeholders;
Train, and supervise the work of one (1) full-time Assessment Assistant, monitor performance; generate performance evaluations; mete disciplinary action;
Coordination of organizational special projects and initiatives (internal and external), including setting up meetings, taking and disseminating minutes, following-up on assignments, developing status reports, researching best practices, and completing projects related tasks. Training and coaching students, staff and Board of Directors members in Strengths Development;
Assist the Associate Director, Administration and Communications with developing, administering and training staff regarding assessment and evaluation. Serve as a member of Program Review Teams;
Compile benchmarking information as required for Board of Directors and other management initiatives. Serve as a liaison for various committees in professional associations related to the organization;
Create recommendations and drafts of policies and procedures for the organization as directed;
Serve as a resource and consultant to student affairs staff members who are conducting assessment projects;
Assist the Executive Director with providing support to the BOD Strategic Planning and other ad-hoc committees. This includes training for standing committees of the Board of Directors;
Perform other related duties as assigned.
Equivalent to graduation from a four-year college or university with a bachelor’s degree.
Equivalent to a minimum of two years of professional-level experience managing assessment projects and corporate program and/or accreditation reviews.
Master’s degree preferred in higher education administration, student affairs, public administration or a related field.
An intermediate-to advance knowledge of assessment culture, practice, and analysis is preferred.
Substantial experience assessing student learning outcomes in the co-curriculum and/or beyond the classroom
Significant experience designing, implementing, and analyzing assessments
Significant experience conducting and analyzing qualitative assessment projects, including focus groups, individual interviews, and case studies
Knowledge, Skills and/or Abilities:
Strong analytical and advanced statistical skills, including the ability to conduct predictive analytics
Proficiency in the use, Excel, Microsoft Project, SPSS, NVIVO and/or other data analysis software
Creative understanding of research project design
Outstanding written, public speaking and interpersonal communications skills
Proven competence in managing multiple tasks and competing priorities
Ability to interpret information and provide insight into data through knowledge of higher education
Knowledge of theory and practice related to college student development, student learning, and professional standards such as CAS
Concepts in developing student learning outcomes
Administration, personnel and organizational management
Principles of budgeting and fiscal responsibility
Computer hardware/software operation
Principles of superior customer service
Compile, prepare, write and review reports as well as comprehend, analyze, and provide appropriate solutions to problems and recommend courses of action
Research, compile and analyze information, data and outcomes
Adapt to changes in the work environment
Create and facilitate focus groups, surveys, and assessments
Conduct presentations about various initiatives, programs, services, data and outcomes
Ability to translate long and short-term issues related to the changing nature of higher education into clear concise research & analysis that shapes and informs strategic thinking, decision making, and delivers actionable recommendations that will increase the effective use of student union resources
Be an independent voice, one that is able to see multiple perspectives, clearly visualize and articulate complex concepts and analysis
Interpret and apply university and USU rules, regulations and policies and procedures
Oversee a critical operation, project, or service
Establish goals, facilitate change, and implement innovative programs and services
Coordinate the timely completion of multiple tasks
Work independently under general supervision
Work as member of a team to reach established goals
Communicate effectively both verbally and in writing
Generate and follow verbal and written instructions
Provide excellent customer service
Develop, monitor and adhere to project budgets
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
Establish and maintain effective positive working relationships with others
Work varying hours including early mornings, evenings and weekends
Work is generally performed in both a temperature-controlled office environment and an outdoor environment, occasionally in extreme weather conditions. Depending on the time of year, average temperatures may range from 50 degrees in winter to over 100 degrees in summer. Position requires the ability to work under pressure and adhere to deadlines.
Lifting, carrying, pushing, or pulling light to medium-weight objects
Sitting or standing for extended periods of time
Seeing to review and/or input information
Hearing and speaking to exchange information in person and on the telephone
Dexterity of hands and fingers to operate a computer keyboard
This position supervises a full-time Assessment Assistant.
PAY, BENEFITS AND WORK SCHEDULE:
This position is employed through University Student Union (USU). USU offers an excellent benefits package.
The anticipated hiring range will be as follows and is dependent on experience and qualifications:
Hourly: $ 24.83 - $ 26.44
Biweekly: $ 1,986.46 - $ 2,115.38
Annually:$ 51,648 - $ 55,000
HOURS: Full-Time 40 hours per week; may include early mornings, late evenings and weekends.
The University Student Union (USU) at California State University, Northridge (CSUN) is proud to operate on the CSUN campus. As part of the campus community, the USU follows California State University (CSU) policy that requires all faculty, staff and students who are accessing campus facilities at any university location to be vaccinated against the virus that causes COVID-19. The policy does allow for medical or religious exemption from the vaccination requirement. The USU will require all of its employees, current or new, to be fully vaccinated against COVID-19, or present a medical or religious exemption and any appropriate back up documentation.
Applications received through July 6, 2021 will be considered in the initial review and review of applications will continue until position is filled.
In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the USU.
HOW TO APPLY
Candidates should apply by completing the on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position.