We are seeking an IT Operating Unit Director who oversees all IT functions for the offices that are under the direction of the School of Medicine's Office of the Vice Dean for Education (OVDE) (including but not limited to Undergraduate Medical Education, Graduate Medical Education, Postdoctoral Affairs, Graduate Biomedical Education, Continuing Medical Education, the Registrar's Office, and the Office of Assessment and Evaluation).
The IT Operating Unit Director works closely with senior academic, technology, and administrative leadership in the School of Medicine (SOM) and the Central University (JHU) to develop and implement strategic plans and associated policies and practices that support the SOM's Education goals, the Student Services Excellence Initiative, and the One University goals of the Johns Hopkins University (JHU). The Director leads complex projects that require significant multi-disciplinary and interdivisional coordination and provides day-to-day management of a wide array of applications and technologies that support the OVDE offices.
The IT decisions that fall to the Director are complex, have a high impact on the SOM mission, and must take into account the products and services provided through JHU as well as the unique business needs of the SOM. The Director is responsible for investigating new technology solutions for potential implementation within the OVDE; provides leadership in evaluating IT vendors, systems, services, and products; and oversees the design and development of software, middleware and interfaces. The Director directs the daily operation of OIT and manages multiple highly complex technical projects with interdivisional implication. The Director leads the planning, development, and maintenance of software applications, systems, and services in OIT, as well as assesses and anticipates the impact of technology decisions across the OVDE.
The Director develops and manages operating and capital budgets of approximately $2.5 million, which encompass hardware for the Armstrong Medical Education Building and the Pre-Clinical Teaching Building, applications and services across OVDE, and staffing to support the technology needs. The Director reports to the Office of the Vice Dean for Education through the Senior Associate Dean for Education Coordination and supervises a team of 14 exempt and non-exempt employees. This position is expected to begin mid-April, 2022, to allow for a three-month overlap with the existing Director.
Specific Duties & Responsibilities:
Leadership & Strategic Planning
As a member of the OVDE senior management team, contributes to strategic and tactical planning to achieve Education goals
Develops long-term strategic plan for information technology development and service within the OVDE
Works with constituents, in conjunction with JHU IT leaders as needed, to interpret business needs and make recommendations for strategic investments in technology, applications, business process, personnel, etc.
Prioritizes initiatives and coordinates the evaluation, deployment, and management of current and future technologies
Develops annual goals, objectives, and operating and capital budgets for OIT systems, services and projects
Directs the IT strategy, infrastructure, development, and support within the OVDE
Develops policies and practices that support the OVDE technology strategy.
Balances available personnel and funding resources in support of meeting both operational and strategic imperatives
Serves as technology consultant (hardware, software, etc.) to offices under OVDE
Has direct responsibility for the design, development, and application of technical solutions (software, middleware, interfaces, etc.) that satisfy customer needs and are essential to the ongoing operations of the OVDE
Has primary responsibility for multiple major and highly complex IT projects that impact the OVDE (for example, the migration of the School of Medicine Information System to the University's Student Information System, and the move from the Apply Yourself graduate application system to the University's SLATE application system, etc.)
Manages Virtual FTE contract with [email protected] and works with JHU IT to ensure FTE is focused on OVDE priorities
Recruits, develops, trains, motivates, organizes, and manages the performance of a team of technology professionals
Develops and implements an effective and efficient organizational structure that supports the ongoing operations of the OVDE
Serves as primary liaison between technical staff and functional users within the OVDE and with the Johns Hopkins University Information Technology
Represent OVDE in university-wide technical planning and implementation; represents OVDE in executive meetings within and outside of Hopkins
Creates and promotes a culture of excellent customer service
Maintains relationships with strategic technology vendors for the OVDE
Minimum Qualifications (Mandatory):
Bachelor's Degree in Computer Science or related Degree
Minimum eight years related experience, including 3 years managerial experience
Additional education may substitute for experience, to the extent permitted by the JHU equivalency formula*
Additional experience may substitute for education, to the extent permitted by the JHU equivalency formula*
*JHU Equivalency Formula:30 undergraduate degree credits or 18 graduate degree credits = 1 year of experience. For jobs where equivalency is permitted, up to two years of non-related college coursework may be applied towards the total minimum education/experience required for the respective job.
** Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Master's Degree is technology or business field strongly preferred
Proven experience leading large-scale, complex projects, strongly desired
Experience in higher education preferred
Special Knowledge, Skills & Abilities:
Ability to work independently and in a team environment
Excellent written and oral communication skills and presentation skills
Ability to motivate staff and hold staff accountable to objectives
Excellent project management skills
technical and project management experience, including planning, personnel management, budgeting and software life cycle management
experience designing, developing, and administering software applications, systems, databases, and information services
7 direct reports (4 exempt, 3 nonexempt)
8 indirect reports (6 exempt, 2 nonexempt)
Develops and manages $2.5 million annual operating and capital budgets
Classified Title: IT Operating Unit Director Role/Level/Range: L/04/LG Starting Salary Range: $106,430 - $146,390 annually (commensurate with experience) Employee group: Full Time Schedule: Monday-Friday 8:30am-5pm Exempt Status: Exempt Location: School of Medicine Campus Department name: SOM Admin Registrar General Admin Personnel area: School of Medicine
The successful candidate(s) for this position will be subject to a pre-employment background check.
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