Northern Virginia Community College (NOVA) is the second largest community college in the United States and the largest public educational institution in Virginia. NOVA has more than 71,000 students and 2,600 faculty and staff members. As one of the most internationally diverse colleges in the United States, with a student body consisting of individuals from more than 180 countries, NOVA is committed to creating a diverse, inclusive, and equitable Virginia by fostering excellence in higher education. As an Achieving the Dream âœLeader College,â NOVA is committed to the principles of access, opportunity, student success, and excellence by meeting the educational and training needs of the region and its people with excellent and affordable courses and programs, offered by an inspired and committed diverse faculty and support staff.Â With six unique locations throughout our region, each conveniently located within 40 miles of Washington D.C, we have Northern Virginia covered. NOVAâ™s Alexandria Campus is located seven miles from the nationâ™s capital, just across the Potomac River from Washington DC; the Annandale Campus, with its urban feel and suburban appeal, is ranked as the most diverse in Virginia and boasts a thriving Koreatown; the Loudoun Campus is located in a comfortable suburb steeped in colonial history; the Manassas Campus is located next to Manassas Battlefield Park, site of the first major battle of the Civil War; the Woodbridge Campus is home to municipal parks, state parks, and national wildlife refuges; and the Medical Education Campus, located in Springfield, is a uniquely specialized campus that stands apart from what most community colleges can offer, with the area boasting an abundance of hiking and biking trails, and parks with nature and wildlife areas.Â NOVA offers an opportunity to make a difference with outstanding career opportunities and competitive total rewards benefits, including a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement system. NOVA embraces opportunities to create a college community that is a welcoming and inclusive place to learn and work. We do this by fostering a sense of belonging and ensuring equity while maintaining an open, civil, and safe environment for our students, faculty, staff, and guests. In so doing, NOVA fulfills its mission to offer world-class teaching and learning to the Commonwealth of Virginia.Â The security of our students, faculty, and staff is very important at NOVA. Please take a moment to review NOVAâ™s Annual Security Reports.General Description:Â The Associate Director of Student Communications is responsible for guiding the development and implementation of an enhanced student communications plan, cadence and strategy that will grow Northern Virginia Community Collegeâ™s relationship with its students. The associate director works closely with Marketing, Student Services and other internal stakeholders to ensure students have the information they need about enrollment and registration, resources and services, and more.Â Key attributes:Â A positive and professional team member that works well under pressure and is flexible and responsibleÂ Strong organizational and time management skills that enable the associate director to prioritize and manage a high volume of detailed work in a fast-paced environmentÂ Duties and Tasks:Â Guides the collegeâ™s overall student communications efforts to ensure our NOVA Nighthawks have the information they need to succeed and know they are valued members of our community.Responsible for developing and managing a student communications content calendar that informs the overall student communications plan and cadence.Works with Student Services, Marketing and other internal stakeholders to gather key information and points of contact for students, including a roster of experts who can respond quickly to student questions.Coordinates with Associate Director of Internal Communications, Associate Director of External Communications and Marketing to ensure student messaging and communications are aligned and appropriately timed with internal and external messaging and communications.Works with Marketing and external project partners to help coordinate and implement the collegeâ™s transition to a new CRM solution.Â Provides clear guidance to inform and ensure consistency in student communications across campuses and programs.Â Works with Student Services, Communications, Marketing and others to gather student success stories and share them with the community.Â Builds, motivates and manages a high performing student communications team, including contractors, to meet strategic goals and business objectives.Â Â
Required KSAs:Â Significant experience with student-focused communications in a higher education or corporate environment.Â Possesses knowledge and experience working in corporate communications and public relations.Â Experience providing direction to content creator(s).Â Excellent written and verbal communication skills.Â Keen attention to detail, strong work ethic and initiative are key.Â Proficient in Microsoft Office (PowerPoint, Word, Excel), online communications tools (WordPress, Twitter, Facebook, LinkedIn, YouTube, etc.).Proficient in Customer Relationship Management (CRM) platforms (Pardot, Salesforce, etc.)Â Minimum Qualifications:Â Bachelorâ™s degree in Communications, marketing, business or a related field, or equivalent education and work experience.Â Significant professional experience in a communications position in K-12 or post-secondary education, government or the business sector.
Virginia's Community College's educate 240,000 credit students annually and over 170,000 non-credit students at 23 Community Colleges with over 40 campus locations throughout the Commonwealth. Our mission is to provide comprehensive higher education and workforce training programs and services of superior quality. These programs are financially and geographically accessible to meet the individual, business, and community needs of the Commonwealth.