Mercy College’s service philosophy is to enrich lives and inspire success by working together to provide a personalized and caring environment. In alignment with the service excellence standards, Mercy College employees ensure that students/staff receive responses in a timely manner, provide accurate information, communicate positively and courteously (oral/written), and maximize resources to service the needs of the college community.
The PACT Mentor will provide a variety of highly integrated services and programs to support academic success, student development, college transition, leadership and career exploration. The goal of the PACT program is to foster a positive, educational experience by working collaboratively with each student in developing and implementing an individualized plan for success.
The PACT Mentor will provide highly accessible services primarily in the areas of academic advising, career exploration, and student engagement. The PACT Mentor will also work collaboratively with College faculty, staff and appropriate external organizations which can directly enhance the student’s experience. • Serve as primary advisor and mentor for working caseload of students • To prepare students for their transition to the college, and integrate new students into the intellectual, cultural, and social life of the College • Provide academic advisement to each student, specifically through the progression of the initial registration upon acceptance to major/degree selection as it pertains to career interests and pursuits • Provide career exploration resources and advisement, resulting in a timely career track relative/paralleled to academic pursuits • Interpret career assessment instruments and facilitate groups, orientations, and workshops. • Assist in pre-enrollment and orientation activities reinforcing the importance of a collective, integrated college experience geared toward academic and career success • Coordinate with other Student Services departments to achieve program recruitment and retention goals. • Any other duty as may be assigned
1. Demonstrated oral and written communication skills, interpersonal and administrative skills with the ability to work with a team of diverse professional staff and students. 2. Demonstrated detail orientation, ability to assess needs, plan, and implement new programs. Demonstrated problem-solving, organizational, and cross-area collaboration skills are required. Computer literacy, including Microsoft Office applications, web development, and knowledge of student database systems are required. 3. Candidate must be flexible as position does require occasional evening and/or weekend hours and may also include travel to other campuses.
Mercy College is a dynamic, diverse New York City area college whose students are on a personal mission to get the most out of life by getting the most out of their education. Our institution is an independent, coeducational college that offers more than 90 undergraduate and graduate degree and certificate programs within five schools: Business, Education, Health and Natural Sciences, Liberal Arts and Social and Behavioral Sciences. Mercy College’s efforts in these programs have been recognized over the last several years. As a federally designated Hispanic Serving Institution (HSI), Mercy College, has been honored by being ranked nationally among the top Colleges in the country for Hispanics by the Hispanic Association of Colleges and Universities (HACU). Mercy College was further recognized by HACU as a national leader in awarding bachelor’s degrees to Hispanics in several disciplines, including Psychology, Sociology and Business. Additionally, to support our diverse student body, Mercy College has pursued and been awarded a number of federal grants which enable us to better develop and deliver services to our students. As a Hispanic Serving Institution, Mercy College is proud to... be recognized as an institution which helps under-served students to achieve their educational aspirations. Westchester Magazine has also named Mercy College the Best College in Westchester county in 2019 and 2020.The vibrancy of the College culture is sustained by a diverse student body from around the region. Enrollment, including full-time and part-time undergraduates and graduates is approximately 10,557; The College offers campuses in Dobbs Ferry, Bronx, Manhattan as well as online offerings. At Mercy College, we strive to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more. OUR MISSION: Mercy College is committed to providing motivated students the opportunity to transform their lives through higher education by offering liberal arts and professional programs in personalized and high quality learning environments, thus preparing students to embark on rewarding careers, to continue learning throughout their lives and to act ethically and responsibly in a changing world. EEO STATEMENT: Mercy College actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups, and strives to build and sustain a welcoming and supportive campus community. All qualified applicants will receive consideration for employment without regard to race, color, creed, marital status, religion, sex, national origin, disability or protected veteran status. Mercy College is an Affirmative Action/Equal Opportunity Employer/M/F/Veteran/Disability