Assistant Director of Student Success Services (SS22051)
Minnesota State University Mankato
Location: Mankato, Minnesota
Internal Number: 1938
Full/Part Time: Full Time
The Assistant Director is responsible for leading the activities and operations of the student re-engagement efforts, providing work direction to staff/faculty serving in Student Success Coach roles, assisting in the ongoing administration and maintenance of the University's student success communication and analytic tools, and providing triage support for complex student success cases. The Assistant Director collaborates with the Division of Student Success, Analytics, and Integrated Planning Leadership team and works closely with the Division of IT Solutions to implement student intervention and outreach systems.
Master's degree (conferred on an official transcript at the time of application.) plus one (1) year of professional experience in direct student support, enrollment or advising services in a higher education setting.
Bachelor's degree (conferred on an official transcript at the time of application.) plus two (2) years of professional experience in direct student support, enrollment or advising services in a higher education setting.
Demonstrated commitment to supporting students and their success.
Excellent written, oral, presentation, and interpersonal communication skills.
Demonstrated problem-solving and innovation skills.
Ability to articulate and create processes and systems to guide work of self and others.
Ability to work independently within ambiguous situations and apply novel solutions.
Demonstrated ability to learn new systems and software platforms.
Demonstrated commitment to advancing a diverse, equitable and inclusive working and learning environment.
Demonstrated knowledge and application of college student development theories and high-impact student success practices.
Previous experience working with re-engagement/recruit-back campaigns.
Work safely at all times, which includes but is not limited to, participating and completing all required safety trainings, as well as performing all job tasks in accordance with Minnesota State University, Mankato policies and procedures utilizing appropriate tools, equipment and personal protective equipment.
Additional information on Minnesota State University, Mankato can be found at: www.mnsu.edu
The salary range denoted above is the contractual range; however, salary upon hire is dependent upon qualifications and experience.
Minnesota State University, Mankato is a member of the Minnesota State system. Minnesota State has established a strategic vision, Equity 2030, which aims to close the educational equity gaps across race and ethnicity, socioeconomic status, ability, and geographic location by the end of the decade at every Minnesota State college and university and to provide an opportunity for all Minnesotans to create a better future for themselves, for their families, and for their communities. The focus of the work includes:
· Enhancing access and student success.
· Providing Minnesota with the talent it needs.
· Anchoring the communities and regions we serve.
Equity 2030 seeks to bridge efforts occurring within divisions and institutions, creating an intentional statewide culture of equity-minded collaboration and resulting in equitable practice embedded throughout our institutions. The full Equity 2030 plan is linked here. https://www.minnstate.edu/Equity2030/index.html
Minnesota State University, Mankato has identified five broad themes as our basis for discussion in developing our next comprehensive strategic plan. The themes are Serving Students and Managing Enrollment, Focusing our Resources, Offering an Exceptional Student Experience, Caring for Health and Well-Being, and Ensuring a Welcoming, Equitable, and Inclusive University. We seek to attract teacher-scholars who will be culturally and academically diverse faculty members, and staff with a demonstrated commitment to creating an inclusive learning and working environment. Minnesota State University, Mankato, is student-centered and focuses on applied research that expands knowledge; improves learning; and serves the region, state, and nation.
Founded as a Normal School in 1868, Minnesota State University, Mankato is now the second largest university in Minnesota with a tradition of combining big-ideas with real-working thinking to find solutions for pressing problems in the state, region, and global society. Mankato, Minnesota, is a community of nearly 44,500 people, about 85 miles southwest of the twin cities of Minneapolis and St. Paul. The University acknowledges the land and the tribal nations upon this land whose work is being accomplished. We acknowledge that we are on Dakota land. We recognize Native Nations of this region who have called this place home over thousands of years including Anishinaabe (Ojibwe), Lakota, Dakota and Ho-Chunk and Cheyenne. We acknowledge the ongoing colonialism and legacies of violence, displacement, migrations and settlement that foreground the formation of Minnesota State Colleges and Universities.
Serving approximately 14,000 students annually, the University is an applied research institution, with more than 200 academic programs, from bachelor's through doctoral degrees. The University is a diverse and global campus with 18% students of color and 1,175 + international students from 95 countries, cutting-edge information technology solutions and extensive partnerships. With 1,600 faculty and staff, including 700 teaching faculty. The University has additional locations and a growing number of on-line programs to accelerate educational access and opportunity. These locations include partnerships in northern Minnesota's the iron range region. Fast facts about the university can be found here: https://mankato.mnsu.edu/about-the-university/fast-facts/
A complete online application will include the following attachments. Incomplete applications will not be reviewed by the search committee.
Non-Photo Resume/Curriculum Vitae
Contact Information for three (3) references
Unofficial Transcript(s) of your highest completed degree
A brief (no more than one-page) diversity statement presenting a commitment to or experience working in an equity-minded environment
CONTACTINFORMATION: Amy Staloch Director of Student Success communications & Systems Phone: 507-389-1346 TTY: 800-627-3529 or 711 Email:[email protected]
*Employment for this position is covered by the collective bargaining agreement for the Minnesota State University Administrative and Service Faculty which can be found at: http://www.mnsu.edu/hr/bargaining.html
NOTICE: In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to MN State's vehicle use criteria and consent to a Motor Vehicle Records check.
The Minnesota State University, Mankato Annual Security and Fire Safety Report is available for your review. This report is required by federal law and contains policy statements and crime statistics for the University. The policy statements address the school's policies, procedures and programs concerning safety and security. Three years' worth of statistics are included for certain types of crimes that were reported to have occurred on-campus, or in other University affiliated locations. This report is available online at: http://www.mnsu.edu/safety/ You may also request a paper copy from University Security at 507-389-2111, or by emailing [email protected]
The following link provides a brief overview of benefits available to eligible employees of Minnesota State University.
Select the ASF Summary (Administrative & Service Faculty) link from the list for specifics of that plan.
Minnesota State University, Mankato is where tireless thought and innovative research bring real solutions to real needs. The University's environment of big ideas coupled with real-world thinking equip Minnesota State Mankato students to go well beyond expectations and into exciting, rewarding futures.A growing international reputation for breakthrough research distinguishes the University, as does the unique quality of life that marks the proud community of greater Mankato.