The Assistant Director is part of the Office of Housing and Residential Experience (OHARE) in the Dean of Students division at Vanderbilt University and is a leader responsible for the oversight of designated residential areas. This position assists in guiding the Residential Experience team to fulfill the departmental mission of building safe, engaging, and educational residential communities, thus contributing to the intellectual, cultural, and social growth of Vanderbilt students. The Assistant Director will supervise at least one full-time Area Coordinator and at least one graduate assistant; lead and work collaboratively with the Area Coordinator team; and develop and maintain relationships with key campus partners to actualize guiding principles of intellect, community, personal well-being, self-discovery, and cultural awareness.
Reporting directly to the Associate Director of Residential Experience, the Assistant Director is also responsible for engaging in assessment and benchmarking activities; representing the Assistant Director level in the campus on-call rotation and crisis response; supporting the professional team, student staff, and residents; and facilitating programmatic efforts across the department. Additional duties may include working with Residential Colleges and Living-Learning Communities, providing mentorship of graduate and undergraduate student staff, collaborating with staff and faculty members within the residential halls and across the university, and aiding in various initiatives to promote student success.
The Assistant Director for Care Management is a key leader serving as the main liaison to Student Care Network partners including the Office of Student Care Coordination, the Center for Student Well Being, University Counseling Center, and Student Health Services. The Assistant Director assists in coordinating the Residential Experience response for students experiencing varying degrees of need and/or distress. This position also serves as a primary resource for managing reports of behavioral concerns in the residence halls as well as responding to inquiries and providing appropriate follow-up. Reporting directly to the Associate Director for Residential Experience, the Assistant Director works closely with Student Care Coordinators to manage all follow up by Residential Experience staff for students of concern. The Assistant Director manages the entry of all follow-up documentation into the Maxient and Roompact systems. The Assistant Director also serves on the central team for Residential Experience and will hold appointments on multiple University committees as well as serve as a liaison to Vanderbilt Public Safety concerning residence hall security. This is a live-off position and participates in the campus on-call/duty rotation and holiday coverage.
The Office of Housing and Residential Experience provides safe, secure, comfortable, accessible, and healthy housing for its residents. Programming for residents builds engaged communities in which students' social needs for belonging, friendship, recognition, respect, and dignity are met. These communities foster learning, personal development, academic achievement, and successful transitions for both new students and graduates.
The Office of the Dean of Students serves a central role in student learning and development at Vanderbilt, advancing the University's mission of teaching, research, and service by fostering academic and social networks through which students develop as intentional learners and global citizens. The Office of the Dean of Students creates opportunities to involve students, faculty, and staff in diverse learning communities and provides a critical support structure for enriching the overall student experience. We achieve these ends through strategic alignment, both internally and in concert with other university departments. We care deeply. We educate completely. We lead with excellence. Diversity, equity, inclusion, and mental health are top priorities for the institution and by extension the offices of the Dean of Students. Our staff is committed to continued growth in knowledge, awareness, skills, and experience engaging with these priorities in a higher education environment.
Duties and Responsibilities :
Serves as primary professional staff following up with students of concern.
Develops care and crisis response training initiatives and presents during Professional Staff/Graduate Area Coordinator/Head Resident/Resident Adviser training.
Engages in professional development including participation and presentations at state, regional, and national conferences.
Collaborates with campus partners to review residential care and crisis response procedures and present to Residential Experience professional staff.
Routes student of concern reports appropriating Residential Experience staff member for follow-up.
Assists in managing staff accountability for Maxient and Roompact documentation, ensuring all follow-up and reports are documented.
Engages in assessment and benchmarking activities; gathers data, collects information, and prepares reports for the Associate Director and Senior Director of Residential Experience.
Participates in the campus on-call/duty rotation and holiday coverage.
Serves as liaison to Office of Student Care Coordination, Center for Student Well Being, University Counseling Center and Student Health Center.
Serves as liaison to Vanderbilt Public Safety and third-party vendor for security in residence halls.
Leads and supports a minimum of one upper-division residential community by directly supervising at least one full-time Area Coordinators and indirectly a Graduate Area Coordinator and their undergraduate student staff members.
Leadership and Oversight
Lead the Office of Residential Experience in care and crisis response procedures and training and provide oversight of the Care Response Committee
Provide financial oversight for the Residential Experience office, including full responsibility for the preparation and management of relevant budgets to ensure proper stewardship of university resources.
Utilize evolving technologies to better connect with students, campus, and the community. Position consistently works with Maxient, Roompact, CBORD, and ERezLife.
Assess student needs and interests, as well as remain abreast of current trends in the fields of Student Development to provide creative and innovative programs for students to forward the mission and strategic priorities of Office of Housing and Residential Experience and the Dean of Students.
Refine, develop, assess, and report student learning outcomes for all key office programs and functions.
Build relationships with campus partners, faculty, staff, and co-design collaborative educational efforts to serve each functional area and targeted student population.
Assist with the logistical details for all programs to ensure the event is successful. This includes, but is not limited to securing venues, contacting speakers/facilitators, technical equipment and other A/V needs, coordinating event work crews, AnchorLink event registration, etc.
Be knowledgeable about the various campus resources to help refer students to the proper office to address needs that go beyond the scope of the X office; this may include academic resources, trauma resources, professional development, etc.
Periodically meets with students to engage in meaningful conversations to identify potential issues that students might be facing.
Serve on divisional committees and working groups to enrich the experience and resources available to staff across the division.
Participate in division-wide events as needed (Move-In Day, Rites of Spring, Diverse 'Dores Day, MLK Day, etc.) to support colleagues and ensure these events run smoothly.
Maintain an understanding of institutional and departmental financial policies related to areas such as travel, procurement, expense, and time reporting to ensure compliance and proper stewardship of university resources.
Demonstrate a willingness to support colleagues across the division in order to encourage the implementation or fulfillment of divisional goals and strategic priorities.
This position does supervise professional staff providing clear performance expectations, effective and ongoing feedback, regular and annual evaluations, and professional development opportunities to ensure staff understand expectations of them and are successful in fulfilling their job functions. This position also indirectly supervises at least one Graduate Assistant and a team of undergraduate student staff members. This position reports administratively and functionally to the Associate Director for Residential Experience.
A bachelor's degree from an accredited institution is necessary.
A master's degree is strongly preferred focusing on Higher Educational Administration, Counseling, or Student Personnel Services.
Experience working with live-in faculty is preferred .
Experience working with living/learning communities is preferred .
Experience following up with students of concern is preferred.
Experience with the Maxient software system is preferred .
Experience presenting training programs for student staff is preferred .
Experience being in an on-duty rotation responding to crisis situations, counseling, and conflict mediation is preferred .
Strong written and verbal communication skills are preferred .
Strong organizational skills and the ability to handle multiple tasks simultaneously are preferred .
The ability to work effectively with students from diverse backgrounds attending a highly selective institution with a broad range of campus groups, departments, and organizations is preferred .
Strong interpersonal/human relations skills including ability to develop and cultivate professional relationships is preferred .
Vanderbilt University is a center for scholarly research, informed and creative teaching, and service to the community and society at large. Vanderbilt will uphold the highest standards and be a leader in the quest for new knowledge through scholarship, the dissemination of knowledge through teaching and outreach, and the creative experimentation of ideas and concepts. In pursuit of these goals, Vanderbilt values most highly intellectual freedom that supports open inquiry, equality, compassion, and excellence in all endeavors.