ABOUT UC SANTA CRUZ UC Santa Cruz is a public university like no other in California, combining the intimacy of a small, liberal arts college with the depth and rigor of a major research university.
INITIAL REVIEW DATE (IRD) UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
Initial Review Date (IRD): 08-09-2021
Dept Marketing Statement The Office of the Registrar maintains an accurate academic record for each student who enrolls at the University of California, Santa Cruz, and provides timely, accurate, and responsive services to students, faculty, staff and the public. We support student retention and graduation by educating and coaching students through the complexities of University policy and procedures. We enable successful progress toward students' dreams of advanced education and professional opportunities.
Works under the direction of higher level Registrar Specialist to provide timely information and actions on scheduling, enrollment, curriculum management, and other pertinent course and student record information. Assists Curriculum Management team with course approvals and class setup, specifically related to enrollment requirements. Applies professional Registrar student service based concepts to student record functions. Provides information and enforcement of institutional, state, and federal policies, procedures and regulations. Receives direction regarding more complex programs.
Areas of responsibility include: contributions to policy development and implementation; participation with the Academic Senate's Committee on Educational Policy (CEP), Committee on Courses of Instruction (CCI) and Graduate Council (GC) in curriculum, course, and program approval; academic advising and degree audit support; functional processing oversight of the Academic Information System (AIS) and other systems including Campus Curriculum and Leave Planning (CCLP), Online Curriculum Approval (OCA), Resource25 and Schedule25 for classroom and event scheduling; classroom scheduling and advocacy for renovations; enrollment and fee assessment; grading and transcripts; graduation and diplomas; maintenance of student academic record integrity; preservation of permanent student academic records; enrollment reporting and data analysis; protecting the privacy of student academic records; certification of veteran student education benefits; and determination of legal residence for fee purposes.
APPOINTMENT INFORMATION Salary Information: $24.23 / Hourly
No. of Positions: 1
Benefits Level Eligibility: This position is eligible for Full benefits
Schedule Information: Full-time 100% weekly 40 hours weekly Mon-Fri Shift Includes Days and Evenings Employee Classification: Career Appointment
JOB DUTIES 50% - Assists in developing and implementing registrar core functions such as classroom and course scheduling, degree audits, transcript activities, residency, grading etc.
15% - Analyzes routine student and staff inquiries, determines relevant issues, and implements or recommends solutions.
10% - Consults with experienced level staff and / or faculty when reviewing more complex student record issues.
10% - Assists the catalog editor and curriculum management team in the course approval process and creation and setup of classes (such as the creation of new classes, course revisions, set up of enrollment requirements).
5% - Provides routine guidance and information to students (current, prospective, and former), parents, faculty, and / or staff regarding scheduling, enrollment, registration, grading, degree and student record policies, procedures, and regulations.
5% - Identifies opportunities for improved internal practices and procedures.
5% - Participates in testing process regarding the development and maintenance of student record systems.
Working knowledge of policies, regulations, and practices with student records services.
Ability to apply working knowledge of policies to individual situations in a diverse learning community.
Problem identification and critical thinking skills.
Organizational skills and ability to prioritize work and meet deadlines.
Written communication skills.
Active listening skills and verbal communication skills.
Customer service skills and interpersonal skills.
Proficient with computer application programs and productivity software.
Experience using complex databases.
Ability to work with people from diverse cultures. Utilizes excellent constituent service skills with all interactions.
Ability to establish and maintain cooperative relationships with campus departments.
Bachelor's degree in related area and / or equivalent experience/training.
Knowledge of specialized registrar core functions (e.g., degree requirements, special enrollment, veterans' benefits, and residency).
Working knowledge of University policies, processes, and procedures and of Federal and California laws pertaining to the privacy rights of students and access to student information.
Selected candidate will be required to pass a pre-employment criminal history background check.
Ability to work occasional evenings and weekends.
Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.
SAFETY STATEMENT All UCSC employees must know and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
EEO/AA The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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