ABOUT UC SANTA CRUZ UC Santa Cruz is a public university like no other in California, combining the intimacy of a small, liberal arts college with the depth and rigor of a major research university.
INITIAL REVIEW DATE (IRD) UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
The Initial Review Date (IRD) for this job is: 08-19-2021
Dept Marketing Statement Colleges, Housing and Educational Services (CHES) is a multi-funded organization within the Business and Administrative Services (BAS) division at the University of California (UC) Santa Cruz. CHES provides leadership in the areas of college student life and residential services, housing services, facilities, employee housing and capital planning, dining services, conference services, early education services, the Bay Tree Bookstore, ID card services, and business and financial analysis for these areas. Through these units, educational and developmental programs and services are offered to all members of the campus community including students, faculty, staff, children and external constituents.
CHES provides on-campus housing and dining services to nearly 9,500 undergraduate and graduate students in ten residential colleges and six multi-college affiliated residential communities which support single students and students with families. Employee housing is provided through 51 rental units at the Laureate Court apartments and 188 for-sale homes in four different locations. The unit also provides off-campus student housing support and summer conference operations. CHES manages the auxiliary services units of the Bay Tree Bookstore and ID card services and offers Early Education Services for student parents.
Under the general supervision of the Senior Director, College Student Life, the Associate Director serves as a senior member of the college staff. The incumbent has primary responsibility for managing residential and college programs for two colleges (approximately 3400 undergraduate students with 1600 living in residence) which includes: residential education and operations, college programs and activities, and crisis response. The Associate Director formulates policies and procedures for college student life areas; develops long and short term organizational goals for college student life; represents their colleges and the larger CHES organization both internally and externally; and manages the operating budget and human resources of these programs. In the absence of the Senior Director, the Associate Director will assume overall student life management responsibilities for the college. The Associate Director is responsible for building a diverse, welcoming and safe community for all residents and college affiliates.
APPOINTMENT INFORMATION Salary Information: $90,000 - $95,000 / annually. Salary commensurate with skills, qualifications and experience.
No. of Positions: 1
Benefits Level Eligibility: Full
Full time, Fixed
40 Hours weekly
Mon - Fri, Day Shift
Employee Classification: Career
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: None
Job Code Classification: 000319 - STDT LIFE DEV MGR 1
JOB DUTIES 50% - College Student Life Program Management
Direct oversight for student life programs for their colleges. Acts as a member of the college leadership team and works with staff to develop and implement the College Student Life curriculum as it relates to residential education, housing operations, student leadership and college programs.
Provides direction and supervision for college student life programs and services at their colleges, including residential education, housing operations, and college programs. Formulates and implements policies which govern undergraduate life at the colleges. Provides opportunities for students to participate in policy and program development. Works with appropriate teams and colleagues to conduct analyses of campus-wide and college programs that affect enrollment, occupancy, revenue, funding, diversity, undergraduate life, retention and other student-services-related programs. Coordinates and collaborates with academic partners to integrate curricular and co-curricular programs into the college student life curriculum.
Housing and Residential Education Program Management
Responsible for directing the administration of a comprehensive residential education and housing program for the colleges under their direction
Reviews and analyzes trends and programs related to housing and residential education
Oversee the residential education and housing office(s) daily operations
College Programs and Leadership Management
Responsible for directing the administration of a comprehensive college programs and leadership program with a focus on stewardship of the theme of the college and support of the college student life curriculum
Provides leadership, direction, and support to the College Programs Office, including the college student government and other student organizations
Conduct and Community Standards
Works with the Associate Director, Student Conduct on matters of student conduct to create an educationally supportive, consistent, and accountable environment
Serves as a conduct, appeal, or hearing officer at their colleges or campuswide as needed
Consults with campus partners on matters of student wellness and mental health
Security and Crisis Administration
In conjunction with the Senior Director, serves as a principal college contact for emergency response
Responsible for ensuring the overall safety and security of their college communities
Coordinates response and follow-up with campus partners in the aftermath of a crisis
Provides training, support, and direction to frontline response and on-call staff
35% - Staff Development and Supervision
Directly supervises and has general oversight or indirect supervision of a variety of full-ime professional College Student Life staff (listed below). Collaborates with the office of Operations and Staff Development on recruitment, selection, and training. Provides performance management and evaluation for staff.
Has general oversight for the supervision of 50 to 60 undergraduate student staff including residential/community assistants.
Provides leadership and direction for training, programs, workshops, coaching and mentoring as needed. Directs staff in program development, student staff training, and housing operations.
Ensures that staff members follow and enforce university and college policies and procedures.
5% - Budget Management
In consultation with the Senior Director, the Associate Director is responsible for developing multiple fund source budgetary strategies and for setting the priorities that shape both short- and long range planning for operations and staffing for a $1.6 million operational budget.
Maintains appropriate financial controls and compliance with funding policies and procedures.
Has signature authority on all housing related and college programs fund sources as delegated by the Senior Director.
5% - Co Curricular and Academic Support
Supports college wide programming, utilizing a curricular approach, to integrate the Provost and other academic partners into the college community.
Provides educational and cultural programs that link academic departments with the expressed student needs and interests.
May provide workshops on academic success, study skills, and other topics utilizing campus resources.
Works collaboratively with the academic advising staff in matters related to student academic success.
May design and teach classes for the student population.
5% - Other Duties as Assigned
As needed, may be assigned other duties supporting the mission of Colleges, CHES, Business and Administrative Services (BAS), or other strategic objectives of the University.
Bachelor's degree in related area and / or equivalent experience / training.
Experience assessing situations by conducting research, drawing upon student development concepts, and seeking appropriate input to provide a quality student life program.
Experience in response coordination and providing leadership during crisis situations.
Experience assessing potential risk to student welfare and safety and providing training and utilizing resources available to minimize risk.
Demonstrated experience with conflict resolution and negotiation.
Experience providing training and development for a team. Extensive experience supervising and evaluating staff and setting group and individual goals.
Experience working with and supporting students and staff from diverse backgrounds (e.g., ethnic and cultural diversity socioeconomic, religious, sexual orientation, and gender). Skills to support the needs of a diverse community.
Background and/or understanding of Student Development theory and application, especially residential life issues within higher education, program development and student conduct.
Extensive experience utilizing problem solving skills.
Excellent written and oral communication skills.
Experience with public speaking and program presentation.
Demonstrated ability in providing leadership and directing the progress of the college community.
Demonstrated ability to develop and implement a comprehensive student life program for the college including goal setting, program evaluation, and assessment.
Skills to work with others in order to accomplish tasks, brainstorm new ideas, and bring new programs to fruition.
Ability to analyze current processes and programs and to provide direction for enhancing, streamlining, adding efficiency and otherwise generally improving processes
Ability to make sound, timely decisions with limited information, exercising good judgment and diplomacy as individual situations warrant.
Ability to understand and be effective in the business and/or cultural climate.
Ability to clearly convey concepts and instruction, and engage in effective communication with individuals and groups.
Ability to encourage others towards common and individual goals and to motivate the participation and support of others.
Ability to envision, motivate and realize organizational change within the Colleges.
Advanced degree in related area.
Previous professional involvement in American College Personnel Association (ACPA), National Association of Student Personnel (NASPA), Association of College and University Housing Officers-International, (ACUHO-I) or other Student Affairs related professional organization.
Knowledge such as that obtained through an advanced degree in student personnel, counseling, or related field.
Knowledge of or familiarity in areas related to specific college themes.
Selected candidate will be required to pass a pre-employment criminal history background check.
Staff members must be able to respond at any time to emergencies or unforeseen circumstances. In order to fulfill this responsibility, the employee is expected to be in a geographic vicinity that enables a response to an authorized call within 15 minutes and in person at the designated work site within 60 minutes.
SAFETY STATEMENT All UCSC employees must know and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
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EEO/AA The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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