This position exists to provide leadership, innovation, and manage the daily operations and administration of The Roost (academic support center) on the Red Wing Campus. This person will evaluate, develop and make recommendations on operations, policies and procedures and in The Roost. The position will oversee and directly support the administration of all general activities in The Roost, and will provide a safe and welcoming atmosphere to promote student success.
Lead, manage, oversee, and evaluate tutoring and all other activities in The Roost on the Red Wing campus.
This position will be responsible for managing and leading the Red Wing Roost. This position is responsible for facilitating daily operations while using data to lead the research, growth, and innovation (i.e. Starfish -early alert system and grant research) of new programs while working in collaboration with other key College staff and faculty to determine the needs of the campus. In particular, the incumbent will work closely and collaboratively with the College's Associate Dean of Students & Director of Student Success and the Roost team on the Winona campus. This position is a key part of the decision-making for developing and improving processes and for delivering new programs to achieve student success, as well as to build relationships with colleagues in the field. This position should be knowledgeable and stay informed about current trends and best practices within higher education and within academic support specifically.
This position will coordinate all aspects of student tutoring in The Roost, across the academic programs. This position will be responsible to manage and facilitate the recruitment, selection, retention, training and support of student peer tutors and Peer Assistant Learners (PALS), based on academic support needs. The incumbent will facilitate training and communication with tutors and PALS, assist with problem-solving, strategizing, and address any concerns or issues.
They will be responsible for building and maintaining relationships with faculty and departments. This will include notifying instructors of the availability of tutors for their class(es) and ensuring that new tutors introduce themselves to faculty and to the classes that they will be tutoring. They will also be responsible for coordinating and supporting the promotion and outreach efforts of The Roost to faculty and other key stakeholders.
This position will be responsible for overseeing The Roost information desk and its student staff, to effectively support students through the development of programs as well as working collaboratively with faculty and other stakeholders to determine needs and student success strategies for various programs. This person will be responsible for developing and following all college, system, state and federal policies/procedures and guidelines. In addition, they will be responsible for developing, facilitating, and managing an annual review of college tutoring policies and procedures with deans, faculty and supervisor. They will be responsible to maintain documentation of the tutoring services available, and account for services provided to special populations of students in order to complete college reports. The Coordinator is responsible for providing and analyzing data related to tutoring and testing services as needed. They will also be responsible for coordinating and managing periodic evaluation of the services provided in The Roost.
They will maintain a personnel file on each student staff member, including application, feedback from instructors, performance evaluation, and other relevant documents. They will oversee tutors and provide training and feedback on their job performance. They will also assist tutors with obtaining work agreements and timecards from the Financial Aid Office as well as monitor the tutor schedules to ensure the information is available to students in a timely and efficient manner.
Provide direct support to students through tutoring, academic support, and testing.
This position will provide direct tutoring to students as needed, by providing assistance, answering questions, and providing examples to clarify a task or assignment, and suggesting alternative methods or techniques for problem-solving. They will refer students to other Student Affairs staff at their discretion with special attention focused on at-risk students. The Coordinator will serve as part of the Student Affairs team responsible for outreach to students identified by faculty through the College's early alert system, meeting with individuals to provide academic support services as needed. They will oversee the coordination of disability testing and placement testing, including proctoring tests as needed. This position directs the workflow of the professional staff member in the Red Wing Roost who is responsible for coordinating testing, collaborating to manage the testing schedule and related resources.
Perform other duties as assigned to ensure the smooth and successful functioning of The Roost.
The position will manage, oversee, and coordinate all relevant functions of The Roost to address student academic support needs and in order to collaborate effectively with faculty and staff. The Coordinator will also be an active participant in the College's retention committee and our student success initiatives.
Demonstrated organizational skills
Excellent communication skills (written, oral, and electronic)
Ability to work independently and make decisions
Demonstrated experience serving and supporting diverse populations
Ability to travel between campuses, to conferences, workshops, trainings, etc., as directed
Strong computer skills
Two years of experience in academic tutoring, teaching, or an equivalent combination of education and work experience
Proven track record of creating new programs, innovations, or enhancements to existing programs
Experience working in a higher education setting and/or with college students
A specific degree in education, counseling, English, math or job-related field
Knowledge of placement testing and test proctoring best practices
Familiarity with information literacy
Demonstrated commitment and experience in supporting teaching and learning in a diverse environment
Ability to speak effectively in public and to groups
Strong analytical and assessment skills
Minnesota State College Southeast is a two-year technical and community college that prepares students for a lifetime of learning by providing education for employment, skill enhancement, retraining, and transfer, to meet the needs of students and the community. The Winona campus opened in 1949, merging with the Red Wing campus in 1992 and updating its name to Minnesota State College Southeast in 2016 with the change of mission to offer both technical training and the associate of arts degree. Minnesota State College Southeast is a member of Minnesota State. For more information, visit www.southeastmn.edu.
Employees of the Minnesota State system receive a competitive pay package that includes several benefits through the State of Minnesota.
Minnesota State College-Southeast Technical is dedicated to providing education for employment, skill enhancement, and retraining. The primary focus is to anticipate and meet the educational and training needs of students and employers. Southeast Technical provides students with a strong foundation of general and technical education opportunities for acquiring knowledge, skills, and attitudes for a lifetime of learning. The college anticipates and responds to global, technological, and social changes. Southeast Technical provides equal opportunity and recognizes individual needs in its education, service, and employment practices. Certificates, Diplomas, Associate in Science and Associate in Applied Science Degrees are awarded upon successful completion.