Graduate Student Services Coordinator (4574U) - Statistics Department
University of California Berkeley
Location: Berkeley, California
Internal Number: 2577302
Graduate Student Services Coordinator (4574U) - Statistics Department
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
The Statistics Department in the Division of Computing, Data Science, and Society was originally established in 1938 as the first center in the country for statistical research by Jerzy Neyman, one of the intellectual giants of the twentieth century. Since its inception, graduates and faculty of Berkeley have shaped the foundations of statistics. The Statistics Department currently includes approximately 47 active faculty and emeriti and 13 career staff. The department is consistently ranked as one of the two premier academic programs in statistics nationally. The department has an undergraduate, a professional master's degree, and a PhD program that are housed in the College of Letters & Sciences, with about 230 BAs, 50 MAs, and 10 PhDs awarded each year. Courses in the department enroll approximately 10,000 students annually. The Graduate Student Services Coordinator is a member of the Statistics Student Services Team which includes two undergraduate advisors who also serve as schedulers and Course & Curriculum Officers, one Professional Master's Degree Program Coordinator, and one PhD Program Advisor who also serves as the Director of Student Services and the supervisor of this position. This position is responsible for a wide-range of duties including graduate admissions, Academic Student Employee (ASE) assignment and hiring, fellowships and financial aid, events, and other special projects in support of Student Services.
Application Review Date
The First Review Date for this job is: 11/2/21
35% Advising, Recruitment and Admissions:
Advises prospective applicants on necessary academic preparation; appropriateness of program as it pertains to the prospective applicant's goals; utilizing in-depth knowledge of the organization's admissions criteria, helps rank applicants for admissions; evaluates domestic and international transcripts for degree eligibility; initiates and arranges student recruitment visits to Berkeley.
Advise prospective graduate students (both walk-in and scheduled appointments) on the nature of the department's graduate program; the admission process; deadlines, department and University policies, requirements and procedures. Suggest alternatives to those whose stated goals might be better served in another department, on another campus, or through UC Extension or an exchange program. Advise applicants during the application review process. Review and prioritize arriving correspondence and documents and determine action needed. Respond directly to inquiries.
In collaboration with the Masters and PhD Program Advisors, assist in all phases of the graduate admission process which includes over 900 applications. Organize documents for future retrieval for admission, readmission and change of major/degree applications and petitions. Interpret and apply campus, Department and Graduate Division policies related to admission eligibility. Evaluate files of applicants with degrees from both U.S. and international institutions. Analyze, interpret and apply policy set by Graduate Division to determine the equivalence and verify authenticity of academic credentials. Assess validity of requests for exceptions to regular policies and procedures. Identify and refer any documents that appear altered or fraudulent to the International Analyst in Graduate Division. Using a variety of grading scales, calculate and review grade point average to determine that the student meets the minimum level of academic achievement set by Graduate Division.
In collaboration with the Masters and PhD Program Advisors, act as a liaison with Graduate Division for the Statistics faculty. Participate in the preparation for and attend admissions committee meetings. On behalf of the MA and PhD admissions committees, make recommendations for admission, readmission and deferral to Graduate Division. Compose petitions for admission exceptions to eligibility requirements. Inform successful candidates of their admission recommendation and denied applicants of the departments' decision.
35% ASE Administration:
Assist with the hiring of all Academic Student Employees. Apply intermediate knowledge of policies, and procedures to complete tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action. Using professional UC Academic HR concepts, apply campus and/or system wide policies and procedures to resolve a limited range of Academic Student Employee (ASE) issues. Exercise independent judgment within defined procedures and practices to determine appropriate hiring actions. Assist with administering policies and programs in recruiting, instructional labor relations, wage and salary administration, and training. Assist with management of GSI course assignments, and work with Departmental Faculty GSI Advisors to meet University requirements for training of GSIs. Handle exceptional cases, and recommend GSI assignments in special cases after routine assignments have been completed. Maintain and update GSI database. Recommend GSI assignments factoring in relative classroom strengths and weaknesses, and course subject-matter knowledge of individual GSIs as matched to course content and instructor. Provide statistical and tracking data for departmental leadership. Participate in annual reporting and planning.
15% Course support, Records Management and Special Projects:
In collaboration with other staff and faculty, coordinate special projects. Manage graduate database including tracking alumni. Monitor department website relative to admissions, advising and career matters, updating information in a timely manner. Email lists maintenance. Assist with the coordination of department updates to the Berkeley Academic Guide, grant proposals, surveys and other publications. Assist with the coordination of course evaluations to ensure all teaching sessions are set up accurately in the course evaluation system. Assists with analysis. Performs other duties as required.
Assists in the planning and execution of Student Services events including student recruitment visits, orientation, IAP events, CAL DAY, and commencement. Help to identify, communicate with and coordinate volunteers for Student Services events.
5% Fellowships & Financial Aid:
Assists with the planning and processing of departmental and external graduate student fellowship and awards.
5% Professional Development:
Maintain professional development and update working knowledge of student affairs administration through attendance and participation at campus and other training sessions, seminars, conferences, and events and active membership in campus and professional organizations, and networking with peers.
Computer skills needed for word-processing, producing excel spreadsheets, updating websites, etc. is required.
Demonstrated strong interpersonal skills. Multicultural competencies; ability to work with diverse populations is required.
Skills in service orientation, organization, active listening, and critical thinking is required.
Demonstrated strong judgment, problem-solving skills and initiative are required.
Ability to handle sensitive information and maintain confidentiality is required.
Demonstrated attention to detail, ability to multi-task, strong organizational skills are required.
Demonstrated ability to communicate effectively orally and in writing is required.
Bachelor's degree in related area and / or equivalent experience / training.
Basic knowledge of student services concepts, policies, and procedures is preferred
Basic knowledge and experience working with a diverse student population is preferred.
Knowledge of University-specific computer application programs and pertinent databases such as Campus Solutions, SLATE, etc. is preferred.
Basic knowledge of UC Berkeley and the
department/school/college is preferred.
Salary & Benefits
For information on the comprehensive benefits package offered by the University visit:
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.