Tidewater Community College has served South Hampton Roads â“ both students and employers â“ for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in 2019-20. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,203 graduates in 2019-2020, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 36% enrolled at TCC. TCCâ™s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.
The Dean of Enrollment Management provides oversight and supervision for the collegeâ™s enrollment management process including recruitment, onboarding, and admission functions. The Dean will be expected to work in collaboration with college deans, faculty and staff to coordinate the implementation of policy, processes and enrollment strategic initiatives on each of the campuses and within the communities they serve. The Dean reports directly to the Vice President for Student Affairs and is expected to make evidence-based recommendations that support the collegeâ™s long-term strategic plan and increase student admission and enrollment.
1. Ensure the successful implementation of results-oriented college-wide recruitment, admission, and enrollment processes through collaboration with deans, faculty and other college personnel.
2. Analyze internal and external recruitment, admission, and retention market data to adjust to quickly changing college and enrollment needs and trends.
3.Report and make recommendations as needed to the President and Presidentâ™s Cabinet regarding all student recruitment activities and strategies.
4. Recommend and participate in the development of policy as necessary to properly implement effective enrollment services and student support programs. Carries out, explains, interprets, and enforces policy. Ensures college policies are in line with VCCS policies.
5. Work strategically with Marketing to ensure the development of engaging recruitment, outreach, and other related materials and messages that assist prospective students in understanding career potential, labor market demands, and employability.
6. Exercise direct responsibility for developing and monitoring college-wide recruitment budgets.
7. Stay abreast of new developments and innovative enrollment management practices in community colleges and higher education and recommend changes to maintain relevance of programs and services to meet student needs.
8. Provide regular communication among areas of responsibility to enable sharing of best practices and consistency of procedures across campuses and to foster college-wide support and collaboration. Monitor and coordinate enrollment processes across all campuses. Work with campus staff to ensure all applicants and prospective students are supported.
9. Conduct area program reviews to ensure continuous improvement.
10. Perform other duties as assigned by the Vice President for Student Affairs.
1. Progressively responsible experience working as an enrollment management professional in higher education administration, preferably in a community college setting.
2. Extensive knowledge of the current higher education landscape, in particular at the community college level.
3. Knowledge of and experience in developing, implementing, and evaluating services related to student recruitment, admission, and enrollment such as high school initiatives, community outreach programs, and partnerships with community organizations that support higher education attainment.
4. Demonstrated ability to analyze data, trends, forecasting enrollment growth patterns and demands to respond to labor market and job trends.
5. Demonstrated ability to develop an annual enrollment plan which aligns with the collegeâ™s strategic plan.
6. Demonstrated ability to work successfully in creating and evaluating intentional effective and efficient recruitment and admission processes.
7. Strong cultural competency and successful experience providing and guiding responsive services for individuals and communities with historically marginalized identities.
8. Demonstrated ability to work in a fast-paced, large, complex environment, preferably in a higher education setting.
9. Demonstrated ability to work professionally, effectively, and tactfully with students, administrators, faculty, staff, and the public.
10. Excellent oral, written, and interpersonal communication skills, including public speaking.
11. Demonstrated proficiency with standard software applications including, word processing, spreadsheets, database programs, and presentation programs.
12. Direct experience and strong knowledge in recruitment management related software platforms (e.g., CRM software).
13. Familiarity with student information systems used in higher education preferred.
14. Experience in supervision of an area within student affairs.
15. Masterâ™s degree from a regionally accredited college or university; doctorate preferred.
Virginia's Community College's educate 240,000 credit students annually and over 170,000 non-credit students at 23 Community Colleges with over 40 campus locations throughout the Commonwealth. Our mission is to provide comprehensive higher education and workforce training programs and services of superior quality. These programs are financially and geographically accessible to meet the individual, business, and community needs of the Commonwealth.