Business Title: Access and Career Services Manager
Employee Type: Admin. Professional
Job Family: Administrative Professional - OT Eligible
COVID-19 Vaccine Information:
In accordance with Washington State Governor's Proclamation 21-14.1, as a condition of employment, all WSU employees must be fully vaccinated or have an approved medical/religious accommodation no later than October 18, 2021. People are considered fully vaccinated two weeks after receiving their last shot in a vaccine series. Vaccine or an approved accommodation for new employees will be verified no later than October 18, 2021. If the effective date of appointment is October 18, 2021 or later vaccine or approved accommodation status will be verified prior to first day of employment. Please reach out to Human Resource Services (HRS) at [email protected] opens new window' target='_blank' href='https://apptrkr.com/get_redirect.php?id=2530666&targetURL=mailto:[email protected]'>[email protected] or 509-335-4521 if you have questions regarding this.
Summary of Duties:
The Access and Career Services Coordinator leads, supervises, and ensures the program administration of DISABILITY SERVICES. This position is responsible for the coordination and implementation of disability accommodations and learning assistance services for students with disabilities for all WSU Spokane students in accordance with ADA, Section 504 and state law. Responsible for providing leadership and direction; planning, developing, managing and administering programs, strategies. accountable for the allocation of resources and program results. This includes serving as a liaison among all University Health Science Colleges, analyzing and interpreting diagnostic assessments, conducting interviews with students to identify appropriate accommodations and services, assigning appropriate accommodations for eligible students, including in didactic, lab and clinical environments.
The position directs the work of a technical services specialist, testing services and alternate-print technology, and supervises part-time testing proctors. This position works with disability resources personnel university-wide on policy development, implementation, and interpretation and consults as necessary on individual student accommodations. The position works closely with faculty, staff and other Student Affairs staff to ensure appropriate accommodations are provided. This position is responsible for coordination of the development and implementation of CAREER SERVICES programs and initiatives for all WSU Spokane students. Provides individual student appointments, workshops, in-class presentations and development of materials. Development of online content and tools for The Student Success Center website. Management of Handshake program and development and implementation of training for all users.
This position should be comfortable carrying out the Student Affairs values of collaboration, inclusion, innovation, empowerment, communication and compassion.
Determine Eligibility & Assign Reasonable and Appropriate Accommodations - 35%
Determining the student's eligibility for disability services by reviewing appropriate documentation, determining the adequacy and completeness of the documentation as well as the presence of a disability.
Determine appropriate services and didactic, lab and clinical accommodations by reviewing disability documentation and conducting interviews with students to determine the functional limitations that the disability imposes and assign appropriate and reasonable accommodations.
Consult with academic faculty and administrators as necessary to understand clinical skills required and technical standards of the program before determining that an accommodation is appropriate and reasonable.
Implement accommodations by working closely with Assistive Technology staff to discuss the student's needs. Refer students to other campus and community resources when appropriate.
Communicate effectively with students to disseminate pertinent information, upcoming deadlines, events/workshops of interest, etc.
Establish and maintain direct communication with faculty and staff providing services to students with disabilities, working collaboratively to insure a smooth delivery of appropriate support services.
Conduct outreach training for faculty and staff about disability accommodations and services in compliance with University policies and procedures.
Career Services - 30%
Coordinates, develops and implements specialized career development services including career planning and job search services for juniors, seniors, graduate and professional students. Assists students in developing and reviewing resumes, cover letters, other professional correspondence and job search materials. Provides professional development coaching as students' transition into the workforce.
Manages Handshake program. Develops and implements training for users. Develops and implements workshops and in-class presentations. Establishes informational interview contacts and professional networking opportunities for students.
Participates in on-campus and local career fairs. Advertises job fair and networking events to campus community. Schedules and conducts mock interview sessions. Provides resources to assist students with job search strategies. Establishes a portfolio of contacts that are practitioners at area hospitals, clinics, etc. that are willing to provide job shadowing or networking opportunities.
Creates and implements plans for the development of the services provided by Career Services.
Resource - 15%
Work collaboratively with faculty and professional staff across the University Health Science colleges and serve as a liaison to regional campuses and clinical training affiliates to coordinate learning assistance and other academic support services.
Develop and implement a faculty training program related to serving students with disabilities.
Provide information and clarification regarding University Disability policies/procedures to students, faculty, staff, and parents.
Assist students in resolution of personal and academic problems and crises by exhibiting excellent problem-solving, crisis-management, and listening skills to understand the student's situation and assess how best to assist the student and providing guidance and support to help the student best address their disability related needs.
Advocate on behalf of students when appropriate, serving as an advocate or liaison between the student and university/community resources.
Assist students with managing grievances related to disability accommodations. Work with faculty, staff, administrators, and relevant offices to resolve grievance.
Assist in increasing understanding and awareness of the needs of students with disabilities by presenting or facilitating workshops/seminars for faculty, administration, staff, and tutors.
Advocate for students with disabilities through participation on University committees, advising groups, and student support service groups.
Develop opportunities and resources for students and the campus community, including the website, social media, and promotional materials. Participates in campus orientation.
Administrative - 15%
Maintain current knowledge in disability support services (DSS) regulations, laws, and industry practices and advancements, and participate in relevant professional training opportunities as budget permits.
Regularly review DSS policies and procedures to incorporate current practices and regulations.
Responsible for ensuring that Disability Services complies with federal, state and university laws and policies.
Design, establish, and maintain an organizational structure and staffing to effectively accomplish the organization's goals and objectives.
Identify equipment and technical opportunities to assist Disability Services achieve goals and objectives.
Provide innovative and strategic leadership to oversee compliance with applicable legal requirements.
Maintain and track case files including, inputting notes, and documentation at various stages of the interactive process using the case management system. Abide by University regulations for establishing and maintaining confidential records.
Administration of Handshake system for Career Services.
Other - 5%
Other duties as assigned.
Positions require a Bachelor's degree and two (2) years of professional work experience in student services or related education/experience. A Master's degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a yearforyear basis.
Two years of full-time experience in a professional higher education environment with disability services experience or career services.
Demonstrated experience providing career counseling services, including resume development, interviewing, job search. Experience developing and presenting workshops and in-class presentations.
Experience leading or directing the work of others.
Knowledge of federal and state laws related to providing disability accommodations in higher education and in compliance with ADA and Section 504 Rehabilitation Act of 1973.
Demonstrated proficiency with computer software skills, including databases, spreadsheets, word processing, and familiarity with student information systems.
Valid driver's license, and ability to maintain one, by date of hire.
Master's degree in Student Affairs, Rehabilitation Counseling, Psychological Counseling, Education or related field.
Experience working with individuals of diverse racial, ethnic, and cultural backgrounds.
Strong knowledge of cognitive disabilities, learning disabilities, attention disabilities, and psychological disabilities.
Disability services experience in health sciences programs, including clinical and lab settings.
Experience using professional judgment to solve problems and make sound decisions.
Knowledge of assistive technology, testing, and note taking.
Experience collaborating with university faculty members to ensure that students are afforded approved accommodations.
Proven ability to evaluate and interpret disability documentation to implement reasonable accommodations.
Understanding and experience with assistive and accessible information technologies, including best practices such as Web Content Accessibility Guidelines (WCAG) preferred.
Area/College: WSU Health Sciences Spokane Department Name: WSUS Division of Student Affairs City, State, Zip: Spokane, WA 99202 Department Link:www.spokane.wsu.edu/studentaffairs
Monthly Salary: Commensurate with experience FTE: 100% Permanent/Temporary/Project:Permanent Screening Begin Date: October 18, 2021 Background Check: This position has been designated by the department to require a background check. Application Instructions: Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Applicants are required to include contact information for professional references within the application. Incomplete applications will not be considered Required Documents: Resume and Cover Letter
Time Type: Full time
Position Term: 12 Month
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected] opens new window' target='_blank' href='https://apptrkr.com/get_redirect.php?id=2530666&targetURL=https://[email protected]'>[email protected].
Founded in 1890 in Pullman, Washington State University (WSU) is Washington’s land-grant university with an overarching mission of improving the quality of life for all citizens – locally, nationally, and globally. WSU is committed to innovation and excellence in research and scholarship. WSU has a current enrollment of over 30,000 undergraduate, graduate, and professional students and approximately 6,000 faculty and staff at its five campuses (Pullman, Spokane, Tri-Cities, Vancouver, and Everett), as well as its numerous other locations across the State of Washington and online through its Global Campus.
U.S. News & World Report's 2016 "America's Best Colleges" rankings place WSU in the top 75 public national universities. WSU was one of only three Northwest universities to be placed in the top two tiers, along with the University of Washington and the University of Oregon. WSU is ranked as a "highest research activity" institution by the Carnegie Foundation and is in the top 12 percent of research universities as reported by the National Science Foundation. Also, WSU was recognized by the Carnegie Foundation for the Advancement of Teaching for its engagement activities with i...ts Community Engagement Classification.
WSU employs approximately 6,000 faculty and professional staff and the University deeply values diversity among its faculty, students, and staff. WSU students represent diverse social, economic, and ethnic backgrounds: approximately 10 percent of WSU students hail from outside the state of Washington, and approximately 6.8 percent are international students. WSU annually awards more than $280 million in scholarships and financial aid to approximately 17,000 undergraduate students.