General Statement of Responsibilities: The Office for Student Affairs (OSA) non-clinical Care Program / Behavioral Consultation Team (BCT) collaborates to address the needs of students who have medical or mental health situations, shortages in access to basic needs, relational, and/or academic challenges through a variety of consultations, interventions and referrals. Responsibilities include: providing consultation and action steps to faculty/staff who are concerned about student health and safety, threat of harm to self or others, and well-being; collaborating with faculty, staff, academic departments, health care providers, parents/loved ones, and campus partners to address student concerns in order to minimize academic disruptions and help resolve problems affecting students. The Case manager (aka Care manager) engages in brief case management, co-leads the BCT, provides direct student support, fosters student development, and delivers equity-minded and culturally relevant support to students when difficulties arise.
Detailed Job Responsibilities
â— Triage incoming referrals, risk assessment and response (60%) â—‹ Review and triage incoming BCT and Care Program referrals related to students of concern from faculty, staff, students and community members â—‹ Gather information from and consult on a need-to-know basis with relevant people and units, the Behavioral Consultation Team, and other key campus partners â—‹ Assess risk level of incoming referrals to inform interventions â—‹ Co-leadership of the Behavioral Consultation Team â—‹ Provide equity-minded and culturally relevant consultations and coordinated response to faculty, staff, and students in order to minimize academic disruptions with situations arising from students who may represent a threat of harm to themselves or others, and/or demonstrate health and safety concerns. â—‹ Provide support to students and campus constituents while adhering to professional boundaries, and align with brief case management scope of practice â—‹ Support and provide consultations aligning with all relevant policies â—‹ Understand and communicate the interconnectedness of campus resources to faculty and staff to support engaged student experience.
â— Brief case management (30%) â—‹ Meet with students in person or virtually to learn about the challenges and barriers they face, and help students identify solutions within a student development, equity-minded and culturally relevant framework. â—‹ Provide on- and off-campus referrals and coordinate brief assistance and action plans for undergraduate, graduate and professional students who may be navigating personal challenges and barriers including situations such as: death or serious illness of a loved one; medical illness/injury/hospitalization; mental health-related concerns; financial hardship/distress and basic needs insecurity; and increased stress or other unexpected difficulties. â—‹ Conduct timely outreach to meet student needs, build relationships, and encourage connections to care while also respecting student self-determination and setting appropriate professional boundaries. â—‹ Strategically refer students to campus resources â—‹ Provide caring response and accountability to students who receive sanctions through Housing & Residential Life due to need for emergency medical services resulting from excessive intoxication
â— Outreach and campus initiatives (10%) â—‹ Participate in OSA committees and campus initiatives in alignment with the vision and mission of the unit and university, examine and address systems of oppression, and engage in work from an empowerment and advocacy framework. â—‹ Present to the campus community on topics related to the Care Program/BCT and student mental health â‹â—‹ Provide supervision for future Care Program interns â—‹ Perform other duties as assigned by the supervisor or the Assistant Vice Provost for Student Advocacy and Support.
The Care Program Case Manager reports to the Care Program and Behavioral Consultation Team Senior Care Manager in the Office for Student Affairs.
This is a full-time, 100% position with benefits. Salalry range $55,000-$60,000
Required Qualifications: â— BA/BS and four years of related experience. â— Experience triaging mental health crisis situations â— Highly organized, proactive, strong ability to assist others in navigating complex situations â— Strong commitment to working with students of historically marginalized identities and to proactively building an inclusive and anti-oppressive environment. â— Knowledgeable about and skilled in college student emotional and behavioral health theories and methods â— Able to maintain confidentiality in accordance with all ethical and legal obligations and policies. â— Experience with database use and case noting â— Excellent oral and written communication skills, especially when communicating with others regarding difficult/sensitive information â— Ability to plan, monitor, evaluate, establish professional boundaries, and manage multiple priorities
Preferred Qualifications â— Master's degree in Social Work, Counseling, or related field, and licensed at the graduate level (i.e. LGSW, LPC, LAMFT).
â— Independent clinical licensure within your field/discipline (i.e. LICSW, LPCC, LMFT, LP). â— Experience working as part of a brief case management support team, preferably in a university setting â— 1-3 years full-time experience in clinical mental health work, including case management and resource referrals
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.