Student Affairs Coordinator (4574U) - School of Information
University of California Berkeley
Location: Berkeley, California
Internal Number: 2516460
Student Affairs Coordinator (4574U) - School of Information
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
The School of Information is UC Berkeley's newest professional school. Located in the center of campus, the I School is a graduate research and education community committed to expanding access to information and to improving its usability, reliability, and credibility while preserving security and privacy. This requires the insights of scholars from diverse fields information and computer science, design, social sciences, management, law, and policy.
Roughly 120 graduate students and two dozen faculty members are based on campus, in UC Berkeley's historic South Hall, with another 500 students online. Together they form a multi-disciplinary collective of scholars and practitioners collaborating on initiatives at the intersection of people, information, and technology.
The I School offers three professional master's degrees and an academic doctoral degree. Our MIMS program trains students for careers as information professionals and emphasizes small classes and project-based learning. Our MIDS program trains data scientists to manage and analyze the coming onslaught of big data, in a unique high-touch online degree. Our MICS program prepares cybersecurity leaders with the technical skills and contextual knowledge necessary to develop solutions for complex cybersecurity challenges. Our Ph.D. program equips scholars to develop solutions and shape policies that influence how people seek, use, and share information.
The Student Affairs Coordinator Involves a wide range of student services duties and responsibilities for an academic department/school/college or organization. Provides assistance to the dean/chair, faculty, and students in academic advising, recruitment, admissions, financial aid, the evaluation and awarding of fellowships and block grant funds, student orientation and events, career counseling, and related programs.
Application Review Date
The First Review Date for this job is: 10/6/21
30% Academic Advising: Applying professional Student Services concepts, provides a full range of student services to graduate students in programs at the School of Information.
Delivers advice and assistance to students on academic and degree progress, major requirements, and course selection, schedule, and sequencing.
Serves as the first point of contact for student advising through walk-in and scheduled appointments, email, phone, and video conferencing as relevant.
Assists students with identifying, navigating, and accessing student resources and campus services.
Helps provide traditional campus resources and services to nontraditional students in online master's programs.
25% Data and Process Management: Primary coordinator for the following processes each semester:
Re-enrollment applications for online degree programs, up to three times a year, including communication with students on process, managing the online application forms, updating student records, and other follow-ups as needed
Working with campus departments, manage degree audit and conferral for I School degree programs
Advise and assist Sr Director of Student Affairs on the following for each semester: Incomplete grades, academic probation, and other ongoing student performance issues
Advise and assist with the I School Data Science Certificate, providing support with the application, student communication, and certificate confirmation process.
20% Events: Plans and implements the following events, working with relevant faculty, staff and students to manage and maintain each event:
Lead coordinator for the Capstone Showcases for online degree programs (MIDS and MICS), up to three times a year (Spring, Summer and Fall).
Assist and support with new student orientation planning for all degree programs.
Assist and support with Immersion program planning.
20% Student Communication:
Primary manager of main Student Affairs email inbox.
Reviews, assigns and coordinates student requests from the Student Affairs inbox to relevant staff members, arrange follow ups and meeting appointments as necessary.
5% Development: Develop and participate in staff development, including working on special programs as assigned, attending classes which will enhance expertise in job areas, serve on departmental and campus-wide committees as appropriate, and participate in activities that enhance the campus community and/or larger community to further University service.
'This role is not designed for fully remote work and some work on location at the UC Berkeley campus is required, but the position may include a flexible work agreement.'
Experience counseling full time and part time graduate students.
Strong preference for experience working with students in an online degree-granting program.
Knowledge of advising and counseling techniques.
Knowledge of University processes and procedures.
Understanding of University rules and regulations.
Interpersonal skills. Multicultural competencies; ability to work with diverse populations.
Skills in service orientation, active listening, critical thinking.
Ability in problem identification, reasoning.
Ability to multi-task, verbal communication, written communication, organization.
Bachelors degree in related area and/or equivalent experience/training.
Knowledge of University-specific computer application programs and pertinent databases.
Experience in supporting online degree programs preferred.
Salary & Benefits
For information on the comprehensive benefits package offered by the University visit:
The hourly salary range designated for this position: $23.00 - $32.00; however, starting salary will be commensurate with experience.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.