About Northeastern: Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.
Our locationsin Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahantare nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.
Northeastern's comprehensive array of undergraduate and graduate programs in a variety of on-campus and online formatslead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.
About the Opportunity: Reporting to the Associate Director of GEO Advising, the Advising Coordinator will coordinate projects and initiatives for the Advising branch of the Global Learner Engagement team, including but not limited to pre-departure workshops and orientations, re-entry programming, and Global Network information sessions.
Responsibilities: The Advising Coordinator will assist in the design, development and implementation of new hybrid advising and student support services. Project tasks include, but are not limited to: Organize, coordinate and oversee management of events, programs and training; facilitate collaboration and outreach with campus partners; management of the Peer Advising program; assist in data collection and presentation; develop and present information about Global Network and Dialogue of Civilization opportunities; identify student and parent inquiries for escalation; liaise with departmental marketing division for consistent communication about global experience programs and policy. This position will collaborate with the GEO Advising team to ensure consistent and sustainable response protocol for students, faculty, and staff of Northeastern University. The coordinator may be required to work before or after normal business hours, including weekends. Some evening and weekend events will require attendance and oversight. Other projects may be assigned by the Director of Global Experience Advising as needed.
Qualifications: Bachelor's degree plus 1-3 years of prior work experience in higher education, preferably within a study abroad office. Master's degree preferred but not required. Exceptional verbal and written communication skills are required, as well as the ability to multi-task, take initiative, prioritize and meet deadlines. Comfort with ambiguity and demonstrated flexibility and adaptability is essential. Knowledge of and/or experience with study abroad programs, international partnerships, and faculty-led programming. Excellent customer service skills, including the ability to resolve problems in a quick, efficient, creative and culturally competent manner. Project management skills including the ability to manage multiple projects and programs simultaneously. Ability to work in a fast-paced environment, make sound decisions, and execute. Computer skills should include proficiency in Microsoft Office, Terra Dotta, Salesforce, Adobe, and general database management. Previous experience studying or living abroad at the undergraduate level preferred.
Salary Grade: 9
Additional Information: Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.