The Division of Pre-College and Summer Undergraduate Programs is responsible for developing and offering non-credit and credit courses and programs for 6,000 high school students, as well as Brown University undergraduate and Visiting Students from other institutions. Students participate in programs on Brown Universityâ™s Providence campus, as well as online and in other locations. Within the Division there are teams of staff who are responsible for marketing, admissions, enrollment, academic content and instructional delivery, student life, finance, human resources, payroll, and the various policies and protocols associated with this work. Staff work closely with colleagues from across the University to ensure success, including the Registrarâ™s Office, Office of Information Technology, and Facilities.
The Director of Enrollment Management oversees a team of professionals who are responsible for engaging and shepherding students and their families through each of the stages of the lifecycle, including marketing/prospective, admission/applicant, scholarship, deposit/matriculant, enrollment, participation, assessment, and alumni. Reporting to the Dean of the Division, the Director is responsible for leading the development, implementation, and assessment of a strategic enrollment plan designed to enroll young scholars who will benefit from participation in the Divisionâ™s offerings and further the mission and goals of the Division and University.
This work is accomplished through collaboration and oversight of the team that includes professionals in marketing and communications, advising, admissions, and enrollment. In addition, the Director works closely with other teams across the Division, including Operations (finance, human resources, coordination), Program Directors, and Student Life to develop a consistent understanding of mission and goals, and the appropriate actions to implement to achieve them. The Director works with other units across campus to support successful Divisional outcomes, including but not limited to Office of Information Technology (OIT), University Communications, General Counsel, Card Office, Access Control, Telecomm. The Marketing and Enrollment Services team uses several robust technical systems to support its work and allow it to support the work of the Division, including but not limited to Salesforce and Marketing Cloud, both of which are supported technically by OIT. The Directorâ™s work is to continue to build on the successes of the Divisionâ™s offerings, engaging new populations of learners, aligning communications with Divisional and University brand identity, ensuring strong and impactful customer service, and increasing ease for students and their families to participate in the Divisionâ™s offerings.
Primary responsibilities include:
Develop and implement a comprehensive strategic enrollment management plan (40%)
Ensure achievement of recruitment goals (30%)
Supervise and support staff within the team (20%)
Track and oversee budget for all areas under the Directorâ™s purview (10%)
7 to 10 years of progressive experience in enrollment management, administration, and management
Demonstrated leadership and ability to work effectively with leaders of other teams.
Excellent interpersonal, communication, management, problem-solving, and decision-making skills.
Ability to develop recruitment and admission initiatives to ensure student access and success.
Experience with a CRM and Student Enterprise Systems and other current and emerging technology related to recruitment and financial aid. Salesforce preferred.
Ability to develop and implement a comprehensive strategic enrollment management plan.
Must possess a willingness and ability to support and promote a diverse and inclusive campus community.
BACKGROUND CHECK: Criminal & Education
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**Please note: a complete application consists of a cover letter & resume. **
Recruiting Start Date:
Job Posting Title:
Director of Enrollment Management
Pre-College & Summer Undergraduate Programs
Scheduled Weekly Hours:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
Brown University is committed to fostering a diverse and inclusive academic global community; as an EEO/AA employer, Brown considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Located in historic Providence, Rhode Island and founded in 1764, Brown University is the seventh-oldest college in the United States. Brown is an independent, coeducational Ivy League institution comprising undergraduate and graduate programs, plus the Alpert Medical School, School of Engineering, Executive Master of Healthcare Leadership and the IE Brown Executive MBA.