Admissions Counselor (SSP IB) / Enrollment Management - Admissions California State University, San Bernardino
Job No: 504294 Work type: Staff Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Education Support Professionals, Student Services
California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.
At CSUSB, you can:
Build your future
Work with the best
Be your authentic self
Focus on you
Make a lasting impact
Work for a purpose that is greater than your own
Bring everything you are, become everything you want
The Office of Admissions & Student Recruitment at CSUSB is responsible for facilitating the processing, review, and evaluation of all undergraduate applicants to the University for each open term. California State University, San Bernardino receives over 24,000 applications each year and supports applicants, high schools, school districts, and community colleges with the resources needed to successfully apply and transition to campus.
Under the general direction of the Director, Admissions Operations and Evaluations Lead, this position is responsible for counseling applicants and their families, and communicating with High School and Community College counselors and the general public by providing accurate information regarding admissions policies and procedures. The incumbent will review and update communications from Admissions, both general and student-specific, and will assist in the review of applications, appeals, and supporting documents relevant to admissions decisions.
Employment Status: Full-time, non-exempt, probationary with the possibility of converting to permanent.
First Review Deadline: This position will remain open until filled. The Initial review o applications will begin on September 27th, 2021.
Monday through Friday, 8:00 a.m. to 5:00 p.m. Some evenings and weekend hours may be required.
Working knowledge of methods and problems of organization and program management.
Working knowledge of research and interviewing techniques.
Working knowledge of the principles of individual and group behavior.
Working knowledge of the basic principles, practices, and major trends in the Student Services field to which assigned.
Ability to rapidly acquire knowledge of the organization, procedures, and activities of the specific campus to which the position is assigned.
Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation.
Ability to interpret and apply program rules and regulations.
Ability to gather and analyze data; reason logically, draw valid conclusions, and make appropriate recommendations.
Ability to present clear and concise information orally and in written reports.
Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, and other private and public agencies.
A background check (which may include: fingerprinting, checks of employment records, education records, criminal records, civil records, motor vehicle records, professional licenses, and sex offender registries, as position requires) must be completed satisfactorily before any candidate can begin employment with the CSU.
Equivalent to a Bachelor's degree from an accredited four-year college or university.
Experience in the analysis and application of academic regulations and procedures related to admissions.
Experience involving detailed work, including mathematical computations that require a high degree of accuracy.
Familiarity with online resources (i.e., College Source, AACRAO, and Assist) and the Common Management System (CMS) or other student administration data systems.
Experience working in a high production environment.
Demonstrated ability to communicate with students, staff, and others regarding admission requirements, policies, and procedures. and promote a 'student-friendly service' image of Enrollment Services.
Demonstrated ability to learn and apply complex unit, department, and campus policies and procedures.
Equivalent to one year of experience related to academic records evaluation required.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each student.
Education and Experience
Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. (Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities may be substituted for the required education on a year for year basis.)
Experience: Equivalent of one year of experience in professional Student Services works at the entry trainee level. (Equivalent amounts of graduate-level job-related education may be substituted for the required experience.)
Anticipated Hiring Range: $3,796 per month
Classification Salary Range: $3,796 - $5,369 per month
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.
Dimensions of diversity shall include but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.
The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
This position may be 'Designated' under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)
California State University, San Bernardino offers a challenging and innovative academic environment. The university seeks to provide a supportive and welcoming social and physical setting where students, faculty and staff feel they belong and can excel. The university provides students the opportunity to engage in the life of the campus, interact with others of diverse backgrounds and cultures, as well as participate in activities that encourage growth, curiosity and scholarly fulfillment. Through its branch campus in Palm Desert, the university mission extends to the Coachella Valley.