Director, Academic Advising and Transfer Transi...
Westfield State University
Location: Westfield, Massachusetts
Internal Number: 2486754
Director, Academic Advising and Transfer Transi...
About Westfield State University:
In 1839, Horace Mann founded Westfield State University as the first public higher education institution without barrier to race, gender or economic class. Westfield State University is committed to a policy of non-discrimination, equal opportunity, diversity and affirmative action. We are dedicated to providing educational, working and living environments that value the diverse backgrounds of all people including minorities, women, veterans, individuals with disabilities and other protected persons, or individuals with diverse cultural backgrounds.
Westfield State is the most residential of the state universities in Massachusetts, with over 60% of our 5600 full-time undergraduate students living on campus. The campus is ideally situated on the edge of the Berkshire Mountains in western Massachusetts just 30 minutes from the thriving cultural centers of Northampton and Amherst, and 1.5 hours from both Boston and Albany.
Campus Title: Director, Academic Advising and Transfer Transition State Job Title: Director Department: Center for Student Success and Engagement Job Code: HA6000 FLSA Status: Exempt Funding: 7115-0100 Bargaining Unit: APA Job Type: Full-Time Permanent Timeframe: 52 Weeks Shift: Monday -Friday 9:00 a.m. - 5:00 p.m. (Works occasional weekend and evening hours). Regular Days Off: Saturday and Sunday Supervision Received: The Director of Academic Advising and Transfer Transition reports directly to the Executive Director of the Center for Student Success and Engagement. Supervision Exercised: Supervises all positions within the Office of Academic Advising and Transfer Transition. Salary: $70,000.00-$80,000.00 (Salary will be commensurate with education and experience).
General Statement of Duties: The role of the Director of Academic Advising and Transfer Transition is to initiate, lead, manage, and evaluate academic advising and student success programs, and academic advising staff. The Director researches, evaluates and implements new initiatives and leads efforts in support of delivering comprehensive programs leading to student success. The Director will assist in removing barriers to student success and degree completion. Assist students in their transfer to the University as a new or returning student. The Director also oversees all academic advising components and collaborates with the University community to provide a framework for the student advising experience. Duties and Responsibilities: Duties include but not limited to: Essential:
Direct academic advising services for all undergraduate and graduate students. Serve as a backup academic advisor during peak periods or staff absences.
Provide specific advising support as needed to special student populations (e.g., exploratory majors, students transitioning to the University, students in academic jeopardy, evening students, transfer students, and returning students).
Responsible for the administration of academic policies, procedures, and regulations established by the institution.
Work collaboratively with the Registrar's Office, faculty and CSSE departments and directors in the oversight of the University's registration process to ensure consistency, particularly during peak registration periods.
Work in conjunction with Student Affairs and CSSE directors to strengthen and develop academic retention strategies and initiatives.
Effectively communicate the advising and registration process and timeline with students.
Develop and facilitate advising events, programs, and initiatives for all students, including those in academic jeopardy through academic warning, academic probation, academic dismissal and academic failure, to ensure student persistence, retention leading to graduation.
Stay abreast of current best practices and literature pertaining to academic and transfer advising on the state, regional and national level.
Coordinate and train the academic advising team of professional advisors.
Lead professional development workshops and create advising resources for faculty and staff around advising, registration, and University academic policies.
Oversee and monitor budget and expenditures for the Academic Advising Center.
Create and execute advising goals, and collaborate with the Office of Institutional Research to assess the student experience with academic advising services and support.
Participate in the creation and implementation of the University's strategic efforts.
Provide support and represent the office for the University's Enrollment Management, Admission, New Student Orientation and other recruitment events.
Serve as Banner and Degree Works liaison for academic advising.
Oversee, update and maintain advising web site and email account.
Work occasional weekend and evening hours.
Other duties as assigned.
Master's degree in Higher Education, Counseling, Social Work, Student Personnel, or related field from an accredited university, or a master's in progress in a related field with a minimum of four (4) years of experience working in a higher education setting (e.g., academic advising, admissions, financial aid, career services or student affairs), or offices or programs for first-generation college students.
A minimum of two (2) years of experience supervising professional staff.
Demonstrated experience collaborating with faculty and staff on advising and student success initiatives.
Demonstrated experience developing, delivering and assessing programs and initiatives that support student success.
Strong interpersonal communication, presentation, listening and advising skills.
Excellent written and oral communication skills.
Knowledge of best practices in academic affairs, student affairs, or advising in a higher education setting.
Ability to interact with a diverse group of faculty, students, staff and University personnel.
Ability to work well with a diverse group of individuals and be perceptive and understanding of student concerns.
Ability to effectively lead a team.
Bilingual in English/Spanish.
Salary: For the majority of new employees, the minimum starting salary will apply. Specific salary for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining and state policies and procedures.
Disability Accommodations: Westfield State University understands that persons with disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance regarding disability accommodations, please contact the Office of Human Resources at (413) 572-8106.
Background Check: Employment at Westfield State University is contingent upon a background check that is satisfactory to the University. Failure to provide written authorization for a background check will nullify the offer of employment.
An on-line application is required. The successful candidate must submit an official transcript at the time of hire. Interested candidates should electronically attach the following documents:
Contact information for three references *
Copy of unofficial transcript of highest degree
* Provide the contact information for reference providers in the reference section of the online application.
Deadline: The job posting will be open a minimum of ten days and, if needed, will remain open until finalists have been selected.
NOTE: If you need assistance completing your application please contact our online Help Desk. The link to the help desk can be found at the top of the page via Contact Us. Westfield State University provides equal access to employment opportunities for all applicants, regardless of race, color, creed, religion, national origin, gender, sexual orientation, gender identity, gender expression, genetic information, marital status, age, disability or veteran status in compliance with all applicable laws, regulations and policies.
In 1839, Horace Mann founded Westfield State University as the first public higher education institution without barrier to race, gender or economic class. The University is dedicated to providing educational, working and living environments that value the diverse backgrounds of all people including minorities, women, veterans, individuals with disabilities and other protected persons, or individuals with diverse cultural backgrounds.