The Dean of Students Office is committed to ensuring that all students are successful during their time at Stanford by providing support to undergraduate and graduate students, as well as the university community, regarding issues concerning student life.
Inclusion and diversity are integral to Stanford's commitment to excellence. We are interested in candidates who have demonstrated experience engaging with diversity through activities such as fostering an inclusive environment, working with students and staff from diverse backgrounds, or incorporating diverse perspectives in their work. We seek candidates who can support the vision of a new office, work to help establish a new outlook, mission and values, and support Our Most Important Work.
Direct complex programs or functions in consultation with senior managers/leadership. Administer, implement, and interpret university and department policies and procedures on issues regarding admission, financial aid, housing, registrar services, visa services, student life, advising, career counseling and academic services. Identify, clarify, and resolve highly visible or complex issues with substantial significance and impact that may span multiple areas, using expert technical and professional knowledge requiring independent judgment. Works on multi-faceted issues of diverse complexity (size, degree, focus, expertise, breadth, impact) where analysis of situations or data requires an in-depth evaluation of variable factors. Evaluates, determines and implements appropriate protocol, methods, escalation techniques and evaluation criteria for addressing critical, student issues and crisis. Networks with key contacts outside own area of expertise, and often outside of the university.
In this role, you will:
Manage an area or program in student services, analyze effectiveness, and make final decisions on program eligibility.
Engage in critical analysis and evaluation of student and program concerns to resolve substantial issues which may span multiple areas, using advanced technical and professional knowledge.
Develop and implement programming (virtual, in-person), make strategic recommendations for future programs.
Interpret and implement university policy related to academic policies; oversee the implementation of policies and practices for a student population or school.
Provide direct advice to students on a broad range of complex issues including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., in order to assist them in making appropriate choices and decisions.
To be successful in this role, you will bring:
Bachelor's degree and five years of relevant experience, or combination of education and relevant experience.
Advanced communication skills to clearly and effectively communicate information to internal and external audiences, client groups, and all levels of management.
Strong analytical and problem-solving skills to review and analyze complex information.
Advanced computer skills, including experience with Microsoft Office Suite.
Advanced customer service skills.
Relevant computer systems/technology experience.
Understanding of financial transactions.
Ability to understand and apply compliance with legal, financial, and university policies and external regulations.
In addition, preferred requirements include:
Master's degree in Education; Student Development; Counseling; Social Work or a related field.
Proven ability to interact with diverse population of faculty, staff, students, and parents.
Experience in collaborative work with other professional colleagues.
Understanding of student developmental theory.
Demonstrated skills in critical incident and crisis management.
Solid knowledge of mental health issues in college population.
Strong leadership and strategic management skills.
Ability to work well independently and as member of a team
Excellent interpersonal skills; demonstrated ability to work well with diverse Stanford colleagues and students and with external stakeholders.
Strong analytical skills with ability to identify and assess risk and exposures across a wide variety of processes.
Excellent written and oral communications skills.
Self-starter with the ability to work as part of a team or independently as an individual contributor.
Strong customer focus.
Demonstrated commitment to continuous improvement.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
Some work may be required on weekends and evenings.
Must possess diplomacy, tact and the ability to manage confidential student information with discretion.
Knowledge of and sensitivity to the undergraduate and graduate experience in a selective, demanding residential university.
Law or other graduate degree and a minimum of 7 years relevant experience preferred.
Frequently sit, perform desk-based computer tasks.
Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and rarely pull objects that weigh up to 10 pounds.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Working Conditions: Able to work evenings and weekends.
How to Apply:
We invite you to apply for this position by clicking on the Apply for Job button. To be considered, please submit a cover letter and resume along with your online application. Finalist candidate must successfully pass a pre-employment background check.
Why Stanford is for You
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and museums.
Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains dedicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 12000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu. Stanford is an equal empl...oyment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Stanford also welcomes applications from others who would bring additional dimensions to the University’s research, teaching and clinical missions.