The Neighborhood Student Success Collaborative (NSSC) is an innovative and collaborative organization of experts driving Michigan State University to continually improve the services, practices, and activities for holistic student success. The NSSC promotes academic proficiency, institutional navigation and socio-emotional engagement to promote student success. Our unit is committed to empowering undergraduate students to pursue knowledge, access resources, and develop skills needed for success. Our goals align with the broader institution goals of closing opportunity gaps for underserved (first-generation, low-income, Black, Latinx, and/or Native American/Indigenous) students by increasing persistence, retention and graduation rates, and decreasing time to degree. Housed in the Office of the Provost, the unit reports to the Associate Provost for Undergraduate Education (APUE). The NSSC works closely with Student Affairs and Services, Residential and Hospitality Services and other key units on campus to meet University student success goals.
The Office of Supportive Services (OSS) operates the TRIO Student Support Services (SSS) program at MSU, which is a grant funded program from the U.S. Department of Education. This grant is funded for the next five years through 2025. The office reports to the Deputy Director for Pathway Programs and Director of the Office of Supportive Services in the Neighborhood Student Success Collaborative. The TRIO SSS program provides academic assistance and support to qualified students to support the attainment of a baccalaureate degree. More specifically, the TRIO SSS program serves students who are first-generation, income qualified, or who have a documented disability. The program operates within a framework of educational equity that addresses academic, class, social, cultural, and financial barriers to student success. The program serves over 600 students annually. Key components of the program include:
Intensive, intrusive professional advising, coaching, and peer mentoring throughout students’ tenure at MSU, designed to address academic, career planning, and socio-emotional aspects of the college experience.
Academic, socio-emotional, and career-oriented programming that supports student success by developing a sense of belonging.
Specialized academic support and tutorial services and an academically focused summer bridge program.
High impact learning experiences such as study abroad, mentoring, internships. and first-year seminars.
Financial literacy, graduate school preparation, and other relevant services.
The Student Engagement Coordinator, OSS will be the lead for developing student programming within the TRIO SSS program. This includes the three-week residential summer bridge program, workshops, community building activities, orientations, study abroad, and other student facing programs. This programming will assist TRIO students in their academic proficiency, socio-emotional engagement, and institutional navigation while supporting grant objectives for retention and graduation. The coordinator is responsible for building a strong culture of program participation and meets with students for coaching appointments as needed. Additionally, the coordinator develops assessment and evaluation strategies for program activities. The coordinator supports grant operations by serving as the lead verifier of participant eligibility and documenting participation in programming.
Teach/Co-teach TRIO SSS first-year seminar (UGS110-1 credit) as requested
Develop curriculum for three-week summer bridge program in concert with other staff and summer math/writing instructors.
Provides individual coaching to program students.
Lead planning, coordination, and delivery of three-week residential summer bridge program for incoming first-year students.
Planning, management, and implementation of academic and socio-emotional programming including program orientations, workshops, etc.
Coordinate activities that promote program connection and participant retention. Activities include financial aid and financial literacy, career exploration, graduate school preparation, academic support workshops, social activities, and academic recognition.
Develop learning outcomes and assessment strategies for each programming effort that aligns with program and unit goals.
Monitor, analyze, and report learning outcomes assessment results from programming efforts.
Utilize technology platforms to organize, manage, and maintain program data on participants in order to assist in the measurement of learning outcomes and program goals.
Present at prospective student events and assist with outreach for prospective TRIO SSS students as needed.
Lead the verification process for incoming participants to ensure eligibility per grant requirements.
Collaborate and coordinate with faculty, staff, students, administrators, other University programs, and other stakeholders to ensure student success.
Serve on relevant Pathway Program, NSSC, and campus committees.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
Masters -higher ed, student affairs, related field
Master’s degree or equivalent experience in higher education, student affairs, or another related field. Experience with intensive cohort-based student support programs and academic advising in higher education; strong communication skills. Demonstrated competency in workplace technologies and evidence of promoting effective teamwork among faculty and staff. Experience with student support technology systems.
Proven commitment to undergraduate student success
Excellent communication skills; including an ability to work diplomatically and effectively with campus partners
Demonstrated ability to work with students and colleagues from diverse backgrounds
Ability to access, understand, and interpret data from multiple sources to facilitate and promote student success through pro-active and innovative student services
Ability to use data to evaluate individual and group efforts to promote student success
Computer literacy including Microsoft Office Products
Experience with federal grant programs with an emphasis on TRIO programs including knowledge of legislation and regulations related to TRIO programs.
Personal experience similar to the student population served by the TRIO SSS program or professional experience serving similar populations.
The ideal candidate will have experience within a college or university setting; knowledge of undergraduate student success concepts, theories and/or practice; and experience teaching, advising, leading, and/or mentoring diverse undergraduate students.
Strong skills in documentation, tracking, and data compliance. E
vent planning and student programming skills with experience utilizing learning outcomes assessment to analyze and improve.
Strong data management and organizational skills.
This position requires occasional nights and weekends
Required Application Materials
Cover letter and resume to the attention of: Committee Chair
Special Instructions to Applicant
The university is requiring all MSU students, faculty and staff to be vaccinated against COVID-19 with limited exceptions. Learn more at: https://msu.edu/together-we-will/
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