Student Advisor/Admissions Counselor- College of Pharmacy
University of Minnesota, Twin Cities
Location: Minneapolis, Minnesota
Salary: 39561.60 - 69201.60
Internal Number: 343064
Overview of Position:
This position is located in the College of Pharmacy in the Division of Student and Professional Affairs. There are two focuses of this position: serving as a Twin Cities PharmD Student Advisor and the Twin Cities PharmD Admissions Counselor. Advising responsibilities for this position fall within the Office of Student Services and admissions responsibilities fall within the Office of Admissions. These two offices share physical space on the Twin Cities campus and collaborate closely on a day-to-day basis. This position reports to the Director of Student Services with a dotted line to the Director of Admissions.
As the Student Advisor, this position is responsible for enhancing student success for Twin Cities campus students by providing academic advising, regularly meeting with students facing academic difficulty, ensuring students are connected with all relevant campus resources and promoting equity, inclusion and a sense of belonging for all students.
As the Admissions Counselor, this position is responsible for PharmD recruiting through individual meetings with prospective students and applicants, participating in the planning and execution of recruiting and admissions events, and participating in all other admissions and recruiting activities.
This position is expected to be approximately 80% in-person.
Student Advisor - 50% Advise TC campus PharmD students, including the following: Apply knowledge of curriculum, policies, support resources, financial aid eligibility, and progression standards to advise students . Empathetically engage with students experiencing challenges, make appropriate advising recommendations and referrals to relevant services. Provide guidance to students (individually and in group presentations) regarding academic requirements, college and university policies and procedures. Monitor progression data and midterm course academic early warnings to identify students at academic risk, and meet with students to follow up and provide appropriate guidance and referrals. Closely monitor and support students on individualized academic plans, leaves of absence or extended absence, including regularly scheduled check-in meetings and academic plans as appropriate. Monitor students’ progression towards degree requirements, providing notice to students when appropriate. Collaborate with student success referral partners on campus (Disability Resource Center, Student Counseling Center, Aurora Center, and others). Collaborate with the Student Advising Team to ensure consistent advising approaches on both campuses. Collaborate with Director of Student Services to review class-wide student issues, student disciplinary situations, and academic progression concerns.
Admissions Counselor - 45% Maintain up-to-date knowledge of the pharmacy profession, the PharmD program, and trends in health care. Participate in the planning and execution of admissions and recruiting events both on campus and off site, such as Interview Days, Preview Days, Admitted Student Night, college and career fairs, class presentations, virtual fairs, etc. Meet with prospective students and applicants to advise them about pharmacy careers, the PharmD program, the admissions process, and ways to become a competitive applicant. This position will be the primary person responsible for prospective student meetings that take place in person on the Twin Cities campus, and will also conduct some meetings virtually and by phone. Develop and maintain communication with prospective students and applicants throughout the recruitment process. This includes telephone, text, and email outreach and responding to incoming inquiries. Monitor the admissions email account and online chats, replying to or referring all inquiries in a timely manner. Manage prospective student meeting scheduling and recruiting event logistics for the admissions team. Conduct prerequisite evaluations for prospective students and applicants using the Guide of Approved Prerequisite Courses. Participate in the development and maintenance of engaging recruiting materials, communications, and web content. Advise the Twin Cities Pre-Pharmacy Club. Collaborate with Academic Health Science, Pre-Health Student Resource Center, and University of Minnesota system recruiters when possible to maximize recruitment efforts.
Team Support and Professional Development - 5% As a team member in the Offices of Student Services and Admissions, provide information to other team members and support them in the performance of their job responsibilities in a manner consistent with efficient operations and a service environment. Assist with team and office needs, such as covering the front desk and answering the main phone line, when needed. Assist with special events, as needed. Participate in professional development, service improvement efforts, and finding innovative ways to improve services. Carry out any other assigned office tasks that are essential to the professional operation of the unit.
Salary range- $53,000- $58,000, DOQ
All required qualifications must be documented on application materials
Required Qualifications: BA/BS with at least 2 years of experience or a combination of related education and work experience to equal six years (Educational background in a relevant area such as psychology, counseling, marketing, communications, or higher education student services.) Experience working with diverse populations Knowledge of and commitment to the principles of diversity, equity and inclusion Ability to work within and across teams Excellent communication skills, both oral and written Excellent attention to detail, organizational, and multi-tasking skills Commitment to continuous improvement
Preferred Qualifications: Four years of related experience, ideally in student services, student advising, and/or admissions Master’s degree (educational background in a relevant area such as psychology, counseling, marketing, communications, or higher education student services.) Experience, skills and/or ability to learn the use of spreadsheets, customer relationship management (CRM) systems, student information systems (SIS) or other education platforms, Google suite, etc.
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.