Director, Disability Services for Students (Student Support Leader)
Indiana University Purdue University Indianpolis - IUPUI
Location: Bloomington, Indiana,
Internal Number: 296218
DISABILITY SERVICES FOR STUDEN (BL-DABL-IUBLA)
The Division of Student Affairs is focused on building a strong foundation to ensure every student's IU experience is positive, safe, healthy, and meaningful. The Division of Student Affairs staff and 19 departments aim to help students navigate their time at IU, providing the tools they need to be successful in school and after graduation. Students are our priority and their health, safety, and overall well-being are our core mission.
The position is responsible for directing the Office of Disability Services for Students to ensure that programs and services of Indiana University Bloomington be accessible to students with disabilities and thereby remain in compliance with legal mandates of the Americans with Disabilities Act as reauthorized, with Section 504 of the 1973 Rehabilitation Act, with the Federal Fair Housing Act related to animals in residence, and related Indiana statutes.
The position involves communication and interaction with students, faculty, staff and administrators regarding complex questions for dealing with disability-related issues for over 3,000 students on campus.
Provides highest level of operational leadership and coordination of assigned staff members to define student support methodologies and standards; provides direction and guidance on high priority student support projects/initiatives.
Establishes short-term business plans and long-term operational objectives, including managing project timelines/deliverables and developing resource plans for multi-project/multi-phase student support initiatives.
Conducts a variety of personnel actions to include, but not limited to hiring, promotion, performance management, and dismissal.
Manages high level assignments and allocation of student support resources, including negotiating and coordinating initiatives that involve staff in other departments/areas/teams; may coordinate large-scale student support projects with a wide audiences in support of academic initiatives.
Makes budgetary recommendations/proposals based on resource needs and ensures cost containment.
Researches and stays up-to-date on new industry student support standards, technologies, policies, and procedures; responsible for the implementation of new protocols/procedures to address business needs.
Works collaboratively with other student support leaders across departments in recommending standards, best practices, and related policies/procedures.
Prepares management reports and summaries for senior administration, executive, steering and advisory committees; acts as advisor to executive committees; serves on various university committees, communities of practice, and task forces related to student support.
Bachelor's degree in social work, law, or a related field.
Master's degree in higher education student affairs or a related field.
4 years of experience in student support, higher education student affairs, or a related field.
1 year of management experience in a relevant field.
Experience in a college or university environment with students with disabilities strongly preferred.
Combinations of related education and experience may be considered.
Proficient communication skills.
Maintains a high degree of professionalism.
Demonstrated time management and priority setting skills.
Demonstrates a high commitment to quality.
Excellent organizational skills.
Excellent collaboration and team building skills.
Effectively coaches and delivers constructive feedback.
Instills commitment to organizational goals.
Demonstrates excellent judgment and decision making skills.
Effective conflict management skills.
Builds and manages effective teams.
Demonstrated ability to maintain confidential information.
Demonstrated customer service skills.
Knowledge of student development, counseling, or career development theories and practices.
Knowledge of current needs and trends of diverse student populations.
Ability to develop accurate reports, correspondence and prepare and deliver presentations.
Commitment to working with people from diverse backgrounds and demonstrated cultural competency.
Ability to build strong partnerships with students and other university departments.
Knowledge of the major effects, symptoms, and functional limitations of a broad range of disability categories.
Broad understanding of the psychological impact of disability on the individual student.
Ability to apply federal civil rights legislation in the college setting.
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
The anticipated start date for this position is November 29, 2021.
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page .
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.
About Indiana University Purdue University Indianpolis - IUPUI
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.