Assistant Director for Transitional Housing & Business Operations
Location: Chestnut Hill, Massachusetts
Internal Number: 5072
Boston College Introduction
Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,445 full-time undergraduates and 5,125 graduate and professional students. Ranked 35 among national universities, Boston College has 878 full-time and 1,201 FTE faculty, 2,750 non-faculty employees, an operating budget of $1.2 billion, and an endowment in excess of $2.8 billion.
Assistant Director for Transitional Housing & Business Operations
The mission of the Office of Residential Life is to create safe, inclusive, and well maintained living communities. We engage our community members in opportunities to develop spiritually, socially, and academically in the Jesuit, Catholic tradition of the University. Under the leadership of the Associate Vice President, Director of Residential Education, and Director of Operations, the department consists of 40 professional staff members, 24 graduate positions, 192 resident assistants, and additional student employees.
Basic Function and Responsibility The Assistant Director for Transitional Housing & Business Operations manages the summer conferences and camps, including scheduling, placement, and billing of all summer students, conference and camp participants. This position works with University constituents (First Year Experience, Athletics, Alumni, Dining Services) to ensure that all policies are disseminated and followed, and coordinates services from Event Management, Facilities Management, and Housekeeping for all summer residence hall occupancy activities.
Under the supervision of the Associate Director for Housing Operations, the Assistant Director for Transitional Housing & Business Operations has responsibility for the opening and closing of the residence halls; managing summer bookings for summer students and for conferences and camps; managing all information and processes relating to early arrivals and housing extensions; and overseeing transitions. The position is responsible for establishing and reviewing summer housing guidelines and the management of all summer housing contracts.
The position is responsible for day-to-day functional management of the StarRez housing application, testing system upgrades, and training summer staff as needed. The Assistant Director works with technology staff to manage residence hall access for the summer months. The Assistant Director serves as a back-up for managing summer access cards and access plans utilizing CCure.
The Assistant Director for Transitional Housing & Business Operations projects income, expenses, and summer housing rates, conducts comparative rate and service studies with other universities and colleges, provides budget forecasts for summer operations, reconciles summer operations revenues and expenses, and oversees relations with all outside vendors. The Assistant Director is responsible for ensuring that billing, charges, fees and approximately $3 million in annual revenue and expenses generated by approximately 13,000 summer residents and guests are accounted for accurately. The Assistant Director conducts an annual profit and loss analysis at the end of the summer to ensure that all summer housing expenses are covered.
In collaboration with and under the supervision of the Director of Housing Operations, the Assistant Director also assists in the management of budgets for the entire department and ensures that lines are appropriately funded. The Assistant Director tracks budget lines throughout the fiscal year to ensure budgets are being managed and funded at the correct levels.
The Assistant Director for Transitional Housing & Business Operations supervises a full-time assistant and four summer resident directors and is responsible for recruiting, hiring, training, and supervising 120 summer student staff.
Full-Time Equivalent Hiring Range: $57,850 to $72,300; salary commensurate with relevant experience.
Bachelor's Degree in Education, Business, or comparable field; Master's in Higher Education, Business, or comparable field preferred.
At least two years of experience in university housing, conference services, or related Student Affairs or higher education operational area.
Comprehensive appreciation of the Jesuit and Catholic values and mission and the traditions and heritage of Boston College, and a willingness to express and abide by those values and mission.
Demonstrated knowledge and commitment to issues of equity, diversity, and inclusion.
Understanding of a comprehensive conference and summer camps program Demonstrated experience managing a summer conference and camps program, which includes multiple internal and external clients.
Proven success in business operations, budget management, and/or accounting.
Ability to resolve conflicts with students, conference attendees, and university stakeholders.
Significant professional experience supervising student employees.
Demonstrated leadership abilities and interpersonal skills.
Excellent written and verbal communication skills.
Strong technical background; experience with StarRez database and CS Gold preferred.
Proficient with technology in the office environment, including Microsoft Office.
Ability to use current technology to effectively communicate and reach out to students.
Strong leadership, communication, and interpersonal skills.
Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:
Tuition remission for Employees
Tuition remission for Spouses and Children who meet eligibility requirements
Generous Medical, Dental, and Vision Insurance
Low-Cost Life Insurance
Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
Boston College conducts background checks including education, and verifies COVID-19 vaccination as part of the hiring process.
Boston College is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of any legally protected category including disability and protected veteran status. To learn more about how BC supports diversity and inclusion throughout the university please visit the Office for Institutional Diversity at https://www.bc.edu/offices/diversity .
Boston College is one of the nation's best and most selective universities, with U.S. News & World Report ranking Boston College 31st among national universities, and Forbes ranking it 26th in its 2012 America's Best Colleges listing. Boston College confers more than 4,000 degrees annually in more than 50 fields of study through eight schools and colleges. Faculty members are committed to both teaching and research having earned nearly $60 million in research grants in the last year alone. The University has made a major commitment to academic excellence. As part of its Strategic Plan, Boston College is in the process of adding 100 new faculty positions, expanding faculty and graduate research, increasing student financial aid to more than $128 million annually, and widening opportunities in key undergraduate programs, such as international study, internships and student formation.