Reporting to the Assistant Dean of Student Affairs, the Basic Needs Manager is responsible for providing support to students by ensuring students have access to community resources for behavioral, financial and social service needs as well as emergency relief funds. As a dedicated member of the Mercy College CARE Team, the Coordinator will assist in the assessment and case management of students who are referred for experiencing non-academic difficulties that may impede their persistence and academic success. The Coordinator also facilitates the day-to-day operations of the Mav Market including; managing deliveries and inventory, reviewing intake request forms and emergency food requests, ensuring the Mav Market remains in compliance with regulations and managing Federal Work-Study student workers. The Coordinator is responsible for developing and maintaining partnerships with local organizations/food banks including; Feeding Westchester, Food Bank NYC and City Harvest. In addition, the Coordinate will serve as a primary contact for students facing food and/or housing insecurity.
Mercy College’s service philosophy is to enrich lives and inspire success by working together to provide a personalized and caring environment. In alignment with the service excellence standards, Mercy College employees ensure that students/staff receive responses in a timely manner, provide accurate information, communicate positively and courteously (oral/written), and maximize resources to service the needs of the college community.
· Engages with students who may be facing non-academic challenges that may jeopardize their academic success.
· Develops and facilitates presentations and trainings for community members on services available to students, including those provided through the Mav Market.
· Plans, coordinates, implements and assesses campus-wide educational programming initiatives designed to identify and meet the needs of under-resources and high need students.
· Works collaboratively with units throughout the College, including Residential Life, Health and Wellness, Counseling Services, ACCESSibilty, PACT, and Student Financial Services.
· Research external funding opportunities to support emergency support services and basic needs programming.
· Updates and maintains dedicated webpages as well as social media platforms including; Instagram and Facebook.
· Designs and distributes Mav Market monthly newsletter.
· Assists as a member of the Student Emergency Fund Review Committee.
· Interviews, hires and trains federal work-study students for all campus locations.
Mercy College is a dynamic, diverse New York City area college whose students are on a personal mission to get the most out of life by getting the most out of their education. Our institution is an independent, coeducational college that offers more than 90 undergraduate and graduate degree and certificate programs within five schools: Business, Education, Health and Natural Sciences, Liberal Arts and Social and Behavioral Sciences. Mercy College’s efforts in these programs have been recognized over the last several years. As a federally designated Hispanic Serving Institution (HSI), Mercy College, has been honored by being ranked nationally among the top Colleges in the country for Hispanics by the Hispanic Association of Colleges and Universities (HACU). Mercy College was further recognized by HACU as a national leader in awarding bachelor’s degrees to Hispanics in several disciplines, including Psychology, Sociology and Business. Additionally, to support our diverse student body, Mercy College has pursued and been awarded a number of federal grants which enable us to better develop and deliver services to our students. As a Hispanic Serving Institution, Mercy College is proud to... be recognized as an institution which helps under-served students to achieve their educational aspirations. Westchester Magazine has also named Mercy College the Best College in Westchester county in 2019 and 2020.The vibrancy of the College culture is sustained by a diverse student body from around the region. Enrollment, including full-time and part-time undergraduates and graduates is approximately 10,557; The College offers campuses in Dobbs Ferry, Bronx, Manhattan as well as online offerings. At Mercy College, we strive to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more. OUR MISSION: Mercy College is committed to providing motivated students the opportunity to transform their lives through higher education by offering liberal arts and professional programs in personalized and high quality learning environments, thus preparing students to embark on rewarding careers, to continue learning throughout their lives and to act ethically and responsibly in a changing world. EEO STATEMENT: Mercy College actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups, and strives to build and sustain a welcoming and supportive campus community. All qualified applicants will receive consideration for employment without regard to race, color, creed, marital status, religion, sex, national origin, disability or protected veteran status. Mercy College is an Affirmative Action/Equal Opportunity Employer/M/F/Veteran/Disability