The College of Liberal Arts (CLA) at the University of Minnesota is a premier land-grant research university committed to excellence and student success. The college spans the arts, humanities, and social sciences and prepares students to be independent and original thinkers, to be innovators in their chosen fields, to create meaning in their life’s work, and to become productive citizens and leaders in their communities and the world. CLA is the largest college in the University of Minnesota, with approximately 500 faculty, 800 staff positions, 14,000 undergraduate, and 1,600 graduate students across 31 academic units. The Office of the Associate Dean for Undergraduate Education oversees curriculum, instruction, advising, recruitment, scholarships, diversity, access, student support services, student research opportunities, internships, career services, and outreach. Each year the College welcomes 2,450 new first-year undergraduate students and nearly the same number of transfer students.
The Office of the Associate Dean for CLA Undergraduate Education (UGE) seeks a positive, dependable office professional to serve as the first point of contact for faculty, staff, and students who contact our office by phone, email, or in person. The ideal candidate will have proven skills to interact and communicate effectively across cultures, the ability to be diplomatic and clear, and have strong interpersonal skills and maturity.
Duties and Responsibilities:
Office of UGE Associate Dean Operations 30% - Maintain a professional and efficient front desk area in 115 Johnston Hall, with reception for in-person, phone and e-mail inquiries from students, faculty, staff and others. - Provide check-in support for deliveries, appointments, events, and technology help. - Schedule student appointments for Student Support staff. - Manage mail and packages. - Maintain CLA UGE email account, including triage and responses. - Complete purchases for Associate Dean and Chief of Staff. - Schedule and monitor use of department conference rooms.
Workspace Management 15% - Manage office supplies for 115 Johnston. - Resolve minor equipment problems or arrange service. - Handle day-to-day facilities work orders. - Act as Department Facility Representative for keys and building access. - Arrange for name tags, business cards, and door signs for UGE staff.
UGE Administrative Projects 20% - Manage recurring projects, including Dean's List, Academic References, Materials Requests, etc. - Complete single-request projects, such as correspondence, presentation materials, editing, filing, etc.
Personnel 30% - Update internal and external directories and rosters. - Track RSVPs for UGE-sponsored events. - Distribute and track spirit gear for new employees. - Assist with employee orientation and training on office procedures.
Admin Team 5% - Back up Operations staff as needed.
Required Qualifications: High School Diploma/GED and two years of related office and administrative experience. Training/education may be substituted for some of the years of experience. Demonstrated experience working effectively with individuals from diverse identities, cultures and communities. Demonstrated organizational skills and a high level of attentiveness to detail and accuracy. Demonstrated computer skills and experience in word processing, spreadsheets, email and calendaring applications. Demonstrated evidence of strong problem-solving skills. Excellent interpersonal skills, including a positive attitude and ability to work as a team player.
Preferred Qualifications: Experience working in an academic setting with several constituencies (e.g., faculty, staff and students, external contacts). Experience with student services, office management, or program administration in a higher education setting.
The minimum annual salary for this position is $35,422. Education and experience will be considered, along with internal equity when extending a job offer.
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.