About Northeastern: Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.
Our locationsin Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahantare nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.
Northeastern's comprehensive array of undergraduate and graduate programs in a variety of on-campus and online formatslead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.
About the Opportunity: This Director will provide leadership and operational oversight for the University's External Events and Conference Programs (EECP) unit by leveraging the university, corporate partnerships and locations regionally, nationally, and globally, in order to provide substantive, innovative and profitable programs and events, and position the university as a leader in this industry.
Responsibilities: The Director will work closely with University partners in determining and managing the business and market fit for key initiatives and competitive programs, and will collaborate from the initial program idea to execution. The Director will be responsible for developing growth strategies for top university programs, and serving as a project manager for business and program endeavors. We are seeking a business-minded operational professional with a demonstrable track record. This position will also provide vision and direction to existing business including expansion and growth of our student internship housing program, pre-college and summer bridge programs, as well as oversight of external meetings and events that take place throughout the year on the Boston Campus. The Director will represent External Events and Conference Programs on behalf of the University. The Director will be responsible for the overall strategic planning efforts to expand the business and increase the revenue of the unit. They will provide supervision and direction in negotiation of contracts and pricing, development of goals, and will be responsible for growth of these programs annually. (1) Provides oversight for all external groups interested in renting space on Campus and for all contract logistics and arrangements for External Conference groups to hold an event on campus. This includes managing current client contact negotiations and client relations throughout the year, marketing to recruit new clients, oversight for the group's events on campus throughout the year, and oversight of the billing for the group once they depart. (2) Supervises the three Assistant Directors of External Events and Conference Programs. Provide supervision and expertise in negotiation of contracts and pricing, develop goals, and strategic planning efforts to assist in expanding the current model in place for providing summer conference housing to external and internal groups. (3) Responsible for ensuring high customer satisfaction levels which promote new business through referral, reference and repeat business. (4) Represent External Events and Conference Programs on the Student Affairs team; provide coordination of scheduling and event management for internal signature programs which require extensive outreach to various departments and university constituents. Serve as a liaison during peak scheduling periods to ensure smart scheduling of internal vs. external events and efficient use of venue space.
Qualifications: Masters' Degree required; MBA or related field, 6-8 years progressively responsible experience with at least 3 years program and event planning experience. Demonstrated experience in new business, sales and program development.
Minimum 3 - 5 years supervision and program management experience (can be concurrent with overall experience)
Strong customer service focus and experience with or commitment to diverse populations.
Excellent verbal and written communication skills. Well-developed interpersonal and public speaking skills.
Innovative problem-solving ability.
Skill in prioritizing and triaging obligations.
Integrated marketing, operational and financial acumen.
Candidate must have strong business acumen, with proven analytical and problem-solving skills. Attention to detail a must.
Good working knowledge of MS Office programs (Word, Excel)
Salary Grade: 13
Additional Information: Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.