UCSC Statement UC Santa Cruz is a public university like no other in California, combining the intimacy of a small, liberal arts college with the depth and rigor of a major research university.
Initial Review Date (IRD) UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
Initial Review Date (IRD): 08-23-2021
Applications will continue to be accepted past the IRD until this position is filled.
Dept Marketing Statement The Office of Undergraduate Admissions generates, reviews, and processes in excess of 67,000 applications and serves approximately 38,000 campus visitors each year. The office has 44 career staff FTE, 45-50 part-time/temporary staff, and 150 student staff. Staff work locally and regionally throughout California and the nation.
The office is part of Enrollment Management, which includes Financial Aid and Scholarships, Orientation and Undergraduate Admissions. Enrollment Management is part of the multi-faceted academic Division of Undergraduate Education. Undergraduate Admissions, Enrollment Management and Undergraduate Education work closely with select Academic Senate committees.
Since its founding in 1965, the University of California, Santa Cruz, has grown from 652 students to nearly 19,000 students (2017-18) and earned international distinction as a world university with high impact research, ranking 3rd in the world for research influence by Times Higher Education, and among the top 50 universities in the world, according to the U.S. News and World Report 2017 Best Global Universities rankings.
A campus with world-class facilities and one of the most visually spectacular settings in higher education, UC Santa Cruz offers rigorous academic programs and cutting-edge research opportunities. At the core of our progressive educational approach are our 10 distinctive residential colleges, which organize the campus into smaller living/learning communities. For more information, please visit: https://admissions.ucsc.edu/
Under the limited supervision of the Associate Director, the incumbent is directly responsible for overseeing all aspects of recruitment for transfer applicants, including the Transfer Partnerships Program, and the administration of specific outreach efforts targeting community college transfer students through the UC state-funded Student Academic Preparation and Educational Partnerships (SAPEP) program. The incumbent directly trains, supervises, and oversees a team of Admissions representatives and provides guidance and direction on the day-to-day transfer recruitment operations, ensuring Undergraduate Admissions and Enrollment Management goals and objectives are met.
The incumbent serves as a liaison between prospective students, parents, and counselors at high schools and colleges/universities, establishing strong relationships with all constituents to increase awareness of UCSC's brand and our admission applications processes. They will liaise with internal/external partners to develop events, programs and services for transfer students, developing pipelines to UCSC with California Community College (CCC), academic prep programs, community-based organizations and representing the campus at local, statewide, and national engagements. The incumbent will provide information about the UC Santa Cruz educational experience and admissions requirements during a variety of events, including: presentations at school visits, individual/small group appointments/workshops and admitted student receptions.
The incumbent analyzes and manages statistical data from a variety of sources on prospective and current applicants and admitted transfers to inform outreach and yield activities. Collaborates with Assistant Directors to plan and evaluate various on-campus and virtual outreach and yield projects. The incumbent works with various groups on and off campus to gather information about UCSC transfer activities, reviews that information to ensure data integrity and then uses that information to submit reports to internal and external partners.
The incumbent applies a wide variety of policies and procedures to determine if applicants have met selection criteria for admission to UC Santa Cruz and if they have achieved eligibility to the University of California. They will evaluate and make admission decisions for complex transfer applications.
The incumbent will think critically and creatively about how to deliver key messages across a variety of audiences using multiple platforms. They will take initiative and come up with creative solutions to any obstacles as they arise. The incumbent will both work independently and as part of a larger leadership team to shape the future of Undergraduate Admissions.
Pay, Benefits, & Work Schedule Salary Information: $66,000 - $70,000/Annually. Salary commensurate with skills, qualifications and experience.
Job Duties 25% - Plans, manages and implements events as a part of a larger transfer recruitment and yield strategy, including the efforts of the Transfer Preparation Program (TPP) and Student Academic Preparation and Educational Partnerships (SAPEP). Recommends improvements and modifications to existing programs. Provides training, guidance and assistance to Admissions staff who participate in transfer student recruitment and outreach. Works with the Admissions leadership team to ensure resources are allocated appropriately to meet department principles, goals and deadlines.
20% - Serves as primary liaison for transfer students and parents at various venues, including community colleges. Plans visits, makes presentations, provides group and individual advising. Provides in-depth information to prospective transfer students and their parents on admissions requirements, prerequisite major courses, programs and curricula, financial aid criteria in school and community-based organization settings.
20% - Participates in the hiring, training and general guidance of direct supervisees. Monitors their staff's performance and provides direction and assistance as needed. Works with staff to encourage professional development and foster the development of relevant skills.
15% - Collects, reviews and analyzes transfer student data. Uses data to assess the effectiveness of outreach efforts in attracting quality students to UCSC. Assists with the review and analysis of transfer data to ensure data integrity and make recommendations for recruitment and yield strategies. Manages data to produce various reports, including the reporting of SAPEP results to UCOP.
10% - Uses extensive knowledge of department requirements and applicant pool, to assess the applicants' overall record and experience for final admissions determination and recommendation. Researches various educational systems as needed and analyzes academic records from foreign secondary and tertiary institutions including study abroad records. This includes performing course-by-course evaluations for transfer credits.
5% - Completes necessary paperwork to adhere to UC, UCSC, and Office of Admissions policies and procedures. This includes pre and post-travel planning and documentation and providing other compliance documentation as needed.
5% - Performs other functions as assigned.
Bachelor's degree in related area and/or equivalent experience/training.
Advanced knowledge of project management including program design, implementation, and evaluation.
Thorough knowledge and experience working with a diverse student population.
Experience establishing and maintaining effective working relationships.
Excellent verbal communication skills with the ability to provide and receive clear, concise information, and to effectively communicate and present complex, technical information in professional settings with co-workers, prospective students, their families and the general public
Excellent written communication skills with the ability to communicate and present complex, technical information in professional settings with co-workers; prospective students, their families and the general public.
Proven experience in undergraduate transfer student recruitment planning and implementation.
Advanced skills to develop the university's strategic recruitment plans, designing outreach and recruitment programs and materials that will attract and enroll top candidates to the school/college, including students from underrepresented groups.
Ability to analyze data, including return on investment, to assess the efficacy of outreach and recruitment programs and use that information to formulate and present recommendations.
Knowledge and experience using standard computing tools including Microsoft Office applications, on-line databases, email, and web-based research tools.
Advanced knowledge of admissions requirements for campus and departments, including mitigating circumstances / bases for exceptions.
Advanced and comprehensive knowledge of UC admissions practices and procedures, including undergraduate evaluations and transfer credit policies, academic programs, including curricula, and financial aid programs, at colleges/universities and specifically at UC. Ability to interpret policies and procedures to prospective students and the public.
Knowledge of tertiary level foreign credentials, secondary school records, study abroad programs and policies, and knowledge of major educational systems of the world.
Working knowledge of Oracle/PeopleSoft Campus Solutions system and CRM Systems, as well as other student-based computing environments.
Advanced knowledge of tertiary level foreign credentials, secondary school records, study abroad programs and policies, and knowledge of major educational systems of the world.
Experience with the online UC A-G Course List and ASSIST transfer student information resource.
Knowledge of language(s) other than English.
Supervisory experience, including the ability to address diverse problems and motivate diverse staff in an academic or similar environment.
Selected candidate will be required to pass a pre-employment criminal history background check.
Must possess a valid license to drive in the State of California.
Must possess a valid US passport.
Ability to move materials weighing up to 30 lbs. with or without accommodation.
Ability to telecommute as needed, to travel extensively, and to work variable hours including evenings and weekends.
Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.
Safety Statement All UCSC employees must know and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
How to Apply Attach your resume and cover letter when applying for this job opening. Do not attach any documents to 'My Activities'. Visit our How to Apply tutorial for detailed instructions on our applicant process.
EEO/AA The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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