UCSC Statement UC Santa Cruz is a public university like no other in California, combining the intimacy of a small, liberal arts college with the depth and rigor of a major research university.
Initial Review Date (IRD) UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
Initial Review Date (IRD): 08-23-2021
Applications will continue to be accepted past the IRD until this position is filled.
Dept Marketing Statement The Office of Undergraduate Admissions generates, reviews, and processes in excess of 67,000 applications and serves approximately 38,000 campus visitors each year. The office has 44 career staff FTE, 45-50 part-time/temporary staff, and 150 student staff. Staff work locally and regionally throughout California and the nation.
The office is part of Enrollment Management, which includes Financial Aid and Scholarships, Orientation and Undergraduate Admissions. Enrollment Management is part of the multi-faceted academic Division of Undergraduate Education. Undergraduate Admissions, Enrollment Management and Undergraduate Education work closely with select Academic Senate committees.
Since its founding in 1965, the University of California, Santa Cruz, has grown from 652 students to nearly 19,000 students (2017-18) and earned international distinction as a world university with high-impact research, ranking 3rd in the world for research influence by Times Higher Education, and among the top 50 universities in the world, according to the U.S. News and World Report 2017 Best Global Universities rankings.
A campus with world-class facilities and one of the most visually spectacular settings in higher education, UC Santa Cruz offers rigorous academic programs and cutting-edge research opportunities. At the core of our progressive educational approach are our 10 distinctive residential colleges, which organize the campus into smaller living/learning communities. For more information, please visit: https://admissions.ucsc.edu/.
Under the limited supervision of the Associate Director of Admissions, the incumbent is directly responsible for overseeing the domestic and international recruitment of non-resident students. The incumbent directly trains, supervises, and oversees a team of non-resident Admissions representatives and provides guidance and direction on the day-to-day non-resident recruitment operations for both first-year and transfer students, ensuring Undergraduate Admissions and Enrollment Management goals and objectives are met.
The incumbent serves as a liaison between prospective students, their parents and counselors as part of a larger non-resident recruitment strategy. They will liaise with partners to create strong relationships across the country, and the world, to increase awareness of UCSC's brand and the university's Admissions' application processes. The incumbent creates and implements events, programs and services for prospective non-resident students, developing pipelines to UCSC with high schools, community-based organizations and higher education institutions across the world. The incumbent works with internal and external partners, including the Division of Global Engagement, to recommend, develop, implement and manage strategies in order to meet UC Santa Cruz enrollment goals for non-resident students.
The incumbent analyzes and manages statistical data from a variety of sources on prospective and current applicants and admitted non-resident students to inform outreach and yield activities. Collaborates with Assistant Directors to plan and evaluate various on-campus and virtual outreach and yield projects. The incumbent works with various groups on and off campus to gather information about non-resident student activities, reviews that information to ensure data integrity and then uses that information to submit reports to internal and external partners.
The incumbent applies a wide variety of policies and procedures to determine if applicants have met selection criteria for admission to UC Santa Cruz and if they have achieved eligibility to the University of California. They will evaluate and make admission decisions for complex applications.
The incumbent will think critically and creatively about how to deliver key messages across a variety of audiences using multiple platforms. They will take initiative and come up with creative solutions to any obstacles as they arise. The incumbent will both work independently and as part of a larger leadership team to shape the future of Undergraduate Admissions.
Pay, Benefits, & Work Schedule Salary Information: $66,000-$70,000/Annually. Salary commensurate with skills, qualifications and experience.
Job Duties 25% - Plans, manages and implements events as a part of a larger non-resident recruitment and yield strategy. Recommends improvements and modifications to existing programs. Provides training, guidance and assistance to Admissions staff who participate in non-resident student recruitment and outreach. Works with the Admissions leadership team to ensure resources are allocated appropriately to meet department principles, goals and deadlines.
20% - Serves as primary liaison for non-resident students and parents at various venues, including community colleges. Plans visits, makes presentations, provides group and individual advising. Provides in-depth information to prospective non-resident students and their parents on admissions requirements, prerequisite major courses, programs and curricula, financial aid criteria in school and community-based organization settings. Assists with the development of marketing and outreach materials, as needed.
20% - Collects, reviews and analyzes non-resident data. Uses data, in the context of domestic and global events, to assess the effectiveness of outreach programs in attracting quality students to UCSC. Assists with the review and analysis of non-resident data to ensure data integrity and make recommendations for recruitment and yield strategies. Manages data to produce reports for both internal and external audiences.
15% - Participates in the hiring, training and general guidance of direct supervisees. Monitors their staff's performance and provides direction and assistance as needed. Works with staff to encourage professional development and foster the development of relevant skills.
10% - Uses extensive knowledge of department requirements and applicant pool, to assess the applicants' overall record and experience for final admissions determination and recommendation. Researches various educational systems as needed and analyzes academic records from foreign secondary and tertiary institutions including study abroad records. This includes performing course-by-course evaluations for first-year and transfer credits.
5% - Completes necessary paperwork to adhere to UC, UCSC, and Office of Admissions policies and procedures. This includes pre and post-travel planning and documentation and providing other compliance documentation as needed.
5% - Performs other functions as assigned.
Bachelor's degree in related area and / or equivalent experience / training.
Advanced knowledge of project management including program design, implementation, and evaluation.
Advanced knowledge and experience working with a diverse student population.
Experience establishing and maintaining effective working relationships.
Knowledge and experience using standard computing tools including Microsoft Office applications, on-line databases, email, and web-based research tools
Proven experience with international, undergraduate student recruitment planning and implementation.
Excellent verbal and written communication skills with the ability to provide and receive clear, concise information, and to effectively communicate and present complex, technical information in professional settings with co-workers, prospective students, their families and the general public.
Advanced ability to establish and maintain cooperative relationships with schools, universities, community organizations, and other institutions.
Ability to develop the school's / college's strategic recruitment plans, design outreach and recruitment programs and marketing materials that will attract and enroll top candidates to the school / college, including students from targeted populations.
Proven ability to manage project budgets, provide accurate accounting of expenditures, analyze and interpret reports, and formulate and present recommendations.
Demonstrated ability to research and analyze information and come to appropriate conclusions, employing complex policies and procedures, and to provide timely reports on recruitment and yield activities.
Advanced knowledge of admissions requirements for campus and departments, including mitigating circumstances / bases for exceptions.
Advanced and comprehensive knowledge of UC admissions practices and procedures, including undergraduate evaluations and transfer credit policies, academic programs, including curricula, and financial aid programs, at colleges/universities and specifically at UC. Ability to interpret policies and procedures to prospective students and the public.
Advanced knowledge of tertiary level foreign credentials, secondary school records, study abroad programs and policies, and the knowledge of major educational systems of the world.
Advanced and comprehensive knowledge of UC admissions practices and procedures, including undergraduate evaluations and transfer credit policies, academic programs, including curricula, and financial aid programs, at colleges/universities and specifically at UC.
Knowledge of language(s) other than English.
Previous/related management and supervisory experience in an academic setting or similar environment, including the ability to address diverse problems and motivate diverse staff.
Selected candidate will be required to pass a pre-employment criminal history background check.
Must possess a valid license to drive in the state of California.
Must possess a valid US passport.
Ability to move materials weighing up to 30 lbs. with or without accommodation.
The Candidate must be able to travel extensively and work variable hours including evenings and weekends.
Ability to travel to multiple work locations on and off campus.
Ability to travel nationally and internationally.
Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.
Safety Statement All UCSC employees must know and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
How to Apply Attach your resume and cover letter when applying for this job opening. Do not attach any documents to 'My Activities'. Visit our How to Apply tutorial for detailed instructions on our applicant process.
EEO/AA The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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