UCSC Statement UC Santa Cruz is a public university like no other in California, combining the intimacy of a small, liberal arts college with the depth and rigor of a major research university.
Initial Review Date (IRD) UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
Initial Review Date (IRD) is: 08-19-2021
Dept Marketing Statement The Office of Undergraduate Admissions generates, reviews, and processes in excess of 67,000 applications and serves approximately 38,000 campus visitors each year. The office has 44 career staff FTE, 45-50 part-time/temporary staff, and 150 student staff. Staff work locally and regionally throughout California and the nation.
The office is part of Enrollment Management, which includes Financial Aid and Scholarships, Orientation and Undergraduate Admissions. Enrollment Management is part of the multi-faceted academic Division of Undergraduate Education. Undergraduate Admissions, Enrollment Management and Undergraduate Education work closely with select Academic Senate committees.
Since its founding in 1965, the University of California, Santa Cruz, has grown from 652 students to nearly 19,000 students (2017-18) and earned international distinction as a world university with high impact research, ranking 3rd in the world for research influence by Times Higher Education, and among the top 50 universities in the world, according to the U.S. News and World Report 2017 Best Global Universities rankings.
A campus with world-class facilities and one of the most visually spectacular settings in higher education, UC Santa Cruz offers rigorous academic programs and cutting-edge research opportunities. At the core of our progressive educational approach are our 10 distinctive residential colleges, which organize the campus into smaller living/learning communities.
Under the general direction of the Assistant Director - Non-Resident Recruitment and working independently in a regionally based home office, the incumbent participates in the implementation of a comprehensive nonresident recruitment and yield plan targeting high schools and community colleges in the US, with a particular focus on schools with significant populations of international students in the US and overseas. The incumbent also applies a wide variety of policies and procedures to determine if applicants have met selection criteria for admission to UC Santa Cruz and if they have achieved eligibility to the University of California.
The representative participates in the planning, development, implementation, and evaluation of nonresident recruitment strategies, assessing the effectiveness of all events, programs, and services in achieving enrollment goals. As a part of these plans, the representative will assist with the hiring, training, and supervision of student staff involved in recruitment and yield efforts.
The incumbent serves as a liaison between prospective students, parents, and counselors at high schools and colleges/universities, establishing strong relationships with all constituents to increase awareness of UCSC's brand and our admission applications processes. They will liaise with internal/external partners to develop events, programs and services for first-year students, developing pipelines to UCSC with high schools, academic prep programs, community-based organizations and representing the campus at local, statewide, and national engagements. Information about the UC Santa Cruz educational experience and admissions requirements will be shared during presentations at school visits; individual/small group appointments/workshops, and non-resident domestic and international admitted student receptions.
The incumbent will staff local, state, national, and international recruitment fairs and conferences representing the UC system and campus partners including Alumni Association, University Relations, Financial Aid and Scholarship, Housing, and academic divisions.
The incumbent applies a wide variety of policies and procedures to determine if applicants have met selection criteria for admission to UC Santa Cruz and if they have achieved eligibility to the University of California. They will evaluate and make admission decisions for complex first-year applications.
The incumbent will think critically and creatively about how to deliver key messages across a variety of audiences using multiple platforms. They will take initiative and come up with creative solutions to any obstacles as they arise. The incumbent will both work independently and as part of the Admissions' team to shape the future of the department.
Pay, Benefits, & Work Schedule Salary Information: $55,100 - $58,000/Annually. Salary commensurate with skills, qualifications and experience.
Job Duties 30% - Serves as primary liaison for non-resident students and parents at public and private high schools and community colleges. Plans visits, makes presentations, provides group and individual advising. Provides in-depth information to prospective non-resident students and their parents on admissions requirements, prerequisite major courses, programs and curricula, financial aid criteria in school and community-based organization settings.
25% - Uses extensive knowledge of department requirements and applicant pool, to assess the applicants' overall record and experience for final admissions determination and recommendation. Researches foreign educational systems as needed and analyzes academic records from foreign secondary and tertiary institutions including study abroad records. This includes performing course-by-course evaluations for transfer credits.
15% - Collects, reviews and analyzes non-resident data. Uses data to assess the effectiveness of outreach efforts in attracting quality students to UCSC. Assists with the review and analysis of non-resident data to ensure data integrity.
10% - Plans, manages and implements domestic and international events as a part of a larger non-resident recruitment and yield strategy. Recommends improvements and modifications to existing programs.
10% - Participates in the recruitment, hiring, training and supervision of student staff.
5% - Completes necessary paperwork to adhere to UC, UCSC, and Office of Admissions policies and procedures. This includes pre and post-travel planning and documentation and providing other compliance documentation as needed.
5% - Performs other functions as assigned.
Bachelor's degree in related area.
Thorough knowledge and experience working with a diverse student population.
Excellent verbal communication skills with the ability to provide and receive clear, concise information, and to effectively communicate and present complex, technical information in professional settings with co-workers, prospective students, their families and the general public.
Excellent written communication skills with the ability to provide and receive clear, concise information, and to effectively communicate and present complex, technical information in professional setting with co-workers, prospective students, their families and general public.
Experience establishing and maintaining effective working relationships.
Proven experience in nonresident (international and out of state) undergraduate student recruitment planning and implementation.
Ability to analyze data, including return on investment, to assess the efficacy of outreach and recruitment programs.
Knowledge and experience using standard computing tools including Microsoft Office applications, on-line databases, email, and web-based research tools.
Knowledge of tertiary level foreign credentials, secondary school records, study abroad programs and policies, and knowledge of major educational systems of the world.
Thorough and comprehensive knowledge of academic programs, including curricula, admissions requirements, and financial aid programs, at colleges/universities and specifically at UC, and UCSC.
Knowledge of UC admissions practices and procedures, including undergraduate evaluations and transfer credit policies.
Working knowledge of Oracle/PeopleSoft Campus Solutions system and CRM Systems, as well as other student-based computing environments.
Experience with the online UC A-G Course List and ASSIST transfer student information resource.
Knowledge of languages other than English.
Experience working with and supervising student workers.
Selected candidate will be required to pass a pre-employment criminal history background check.
Must possess a valid license to drive in the state of California.
Must possess a valid US passport.
Must be able to move materials, weighing up to 25-30 pounds, with or without accommodation.
Ability to travel to multiple work locations on and off campus.
Ability to travel nationally and internationally.
Ability to to work remotely and live on the East Coast of the United States.
Ability to travel extensively and work variable hours including evenings and weekends.
Ability to spend between 25-40% of one's schedule travelling to domestic and international locations.
Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.
Safety Statement All UCSC employees must know and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
EEO/AA The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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