About Northeastern: Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.
Our locationsin Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahantare nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.
Northeastern's comprehensive array of undergraduate and graduate programs in a variety of on-campus and online formatslead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.
About the Opportunity: The I-9 Processing Assistant will assist with the entire I-9 process of the Office of Student Employment, Graduate Assistantships & Fellowships. They will help student employees with completing Section 1 of the I-9 and submitting supporting documentation, and they will be responsible for completing Section 2 of the I-9 as well as any necessary follow-up. This position will oversee the maintenance of online I-9 forms in the I-9 Service Center by running daily and weekly reports, delegating tasks to student staff, coordinating with faculty/staff across the University (such as other I-9 administrators and supervisors of student employees) to ensure compliance with federal regulations, and communicating key updates to colleagues and student staff as needed.
Responsibilities: The I-9 Processing Assistant will also assist with all front desk procedures, including supervision of student staff, answering phones and assisting with walk-in traffic, and especially addressing escalated I-9 questions. They will be responsible for supervising the closing shift from 11am to 7pm for part of the week. This individual will interact with a student population from a variety of backgrounds and cultures, as well as their parents/guardians, and must maintain a patient and helpful demeanor in all communications.
In addition, this position provides administrative and backup support to the Associate Director in day-to-day operations as well as special projects.
Qualifications: Bachelor's degree required; minimum of two years' experience in an office environment, preferably in an academic environment. We are looking for a detail-oriented professional who is experienced in handling a wide range of administrative tasks and confidential information. Experience with I-9 processing and the federal E-Verify system is a plus. The successful candidate must be willing to take initiative and address compliance issues as they arise. They must demonstrate maturity, tact, and the ability to maintain a high level of confidentiality. Willingness to assist others with a broad range of tasks, a positive mental attitude and a sense of humor under pressure are critical.
A creative thinker who keeps in mind the mission and customer service experience of the office is preferred. Qualified candidates will have excellent written and verbal communication skills, strong time management skills, and a heightened attention to detail. Higher Education experience and understanding of campus climate a plus. This is a high volume office that requires a resourceful, motivated individual who demonstrates follow-through. Must be able to manage deadlines, to work independently and to function as a solid team member. Should be comfortable taking ownership of projects, but also know when to ask for help.
Proficiency in the Microsoft Office Suite and a high level of comfort working with technology are required. Familiarity with PowerFAIDS, Adobe Acrobat, JobX, TimeSheetX, WorkDay. Fragomen (I-9 processing system) and/or Banner systems a plus.
Salary Grade: 51
Additional Information: Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.