Germanna Community College is a two-year public institution of higher education in the Virginia Community College System. As a comprehensive community college, Germanna provides quality, accessible, and affordable educational opportunities for the residents of the City of Fredericksburg and the counties of Caroline, Culpeper, King George, Madison, Orange, Spotsylvania and Stafford.
Germanna Community College is seeking a part-time Testing Services High Tech proctor. The position provides essential services to test candidates using the authorized Pearson VUE Testing Center. The proctor provides top-notch customer service, answers the telephone, and replies to emails. This position is currently remote. When the campus reopens, it will be based at the Fredericksburg Campus, with travel to the other locations required when necessary.
â¢ Proctors Pearson VUE, Certiport, GED, CLEP, and Automotive Services Exam (ASE), and Career Readiness tests while following established procedures and guidelines. â¢ Provides administrative support by creating professional and courteous correspondences between test vendors, examinees, faculty, staff, and students â¢ Compiles and generates daily reports, enters data in Excel, and completes daily task reports â¢ Secures and maintains testing information; keeps accurate records; and files documents â¢ Provides consistent information on testing policies and procedures to test candidates and prospective examinees â¢ Provides excellent customer service and provides requested information or refers to the appropriate department â¢ Ensures all computers have updated software
The Commonwealth of Virginia requires all Executive Branch employees, including new hires, rehires or transfers to disclose their vaccination status upon hire. Disclosure of vaccination status (and for those fully vaccinated, proof of vaccination) will be required on your first day of work. If you are not vaccinated for any reason or choose not to disclose your vaccination status, you will be required to be tested for COVID-19 once per week on an indefinite basis. If you have questions, please contact the Human Resources Office.
Diversity, equity, and inclusion are core values of Germanna Community College. We recognize our responsibility to create, maintain, and nurture an academic and social environment that respects the diversity of people and ideas. We are committed to being an inclusive community that respects all cultures, experiences, and abilities and that prepares individuals to thrive in a global society.
An EEO Employer
Associate degree or equivalent experience
Customer service experience in a high-volume environment with an ability to handle stressful situations
Experience working with a diverse student population
Strong attention to detail
Excellent organization and prioritization skills
Excellent oral and written communication skills
Extensive computer experience to include Microsoft Officeâ”Outlook, Word & Excel specifically
The ability to work independently and as a team
Ability to learn applications quickly
Flexible work schedule to include evenings and Saturdays
Complete Pearson VUE and other certifications within 30 days of hire date
Virginia's Community College's educate 240,000 credit students annually and over 170,000 non-credit students at 23 Community Colleges with over 40 campus locations throughout the Commonwealth. Our mission is to provide comprehensive higher education and workforce training programs and services of superior quality. These programs are financially and geographically accessible to meet the individual, business, and community needs of the Commonwealth.