Germanna Community College is a two-year public institution of higher education in the Virginia Community College System. As a comprehensive community college, Germanna provides quality, accessible, and affordable educational opportunities for the residents of the City of Fredericksburg and the counties of Caroline, Culpeper, King George, Madison, Orange, Spotsylvania and Stafford.Germanna Community College is seeking a part-time Testing Services High Tech proctor. The position provides essential services to test candidates using the authorized Pearson VUE Testing Center. The proctor provides top-notch customer service, answers the telephone, and replies to emails. This position is currently remote. When the campus reopens, it will be based at the Fredericksburg Campus, with travel to the other locations required when necessary. Â â¢ Proctors Pearson VUE, Certiport, GED, CLEP, and Automotive Services Exam (ASE), and Career Readiness tests while following established procedures and guidelines. â¢ Provides administrative support by creating professional and courteous correspondences between test vendors, examinees, faculty, staff, and students â¢ Compiles and generates daily reports, enters data in Excel, and completes daily task reports â¢ Secures and maintains testing information; keeps accurate records; and files documents â¢ Provides consistent information on testing policies and procedures to test candidates and prospective examinees â¢ Provides excellent customer service and provides requested information or refers to the appropriate department â¢ Ensures all computers have updated software Â Diversity, equity, and inclusion are core values of Germanna Community College. We recognize our responsibility to create, maintain, and nurture an academic and social environment that respects the diversity of people and ideas. We are committed to being an inclusive community that respects all cultures, experiences, and abilities and that prepares individuals to thrive in a global society.Â Â All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability. Germanna is an Equal Opportunity Employer/Veterans/Disabled.Â Â Germanna is a federal contractor requesting priority referrals of protected veterans for our job opportunities.Â Â If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Liz Hunziker by phone at 540-423-9056 or by email [email protected]Â Â If you would like to see a copy of our Affirmative Action Plan please contact Laurie Bourne by phone at 540-423-9055 or by email [email protected]
Â Associate degree or equivalent experienceÂ Â Customer service experience in a high-volume environment with an ability to handle stressful situationsÂ Â Experience working with a diverse student populationÂ Strong attention to detailÂ Excellent organization and prioritization skillsÂ Excellent oral and written communication skillsÂ Extensive computer experience to include Microsoft Officeâ”Outlook, Word & Excel specificallyÂ The ability to work independently and as a teamÂ Ability to learn applications quicklyÂ Flexible work schedule to include evenings and SaturdaysÂ Complete Pearson VUE and other certifications within 30 days of hire dateÂ
Virginia's Community College's educate 240,000 credit students annually and over 170,000 non-credit students at 23 Community Colleges with over 40 campus locations throughout the Commonwealth. Our mission is to provide comprehensive higher education and workforce training programs and services of superior quality. These programs are financially and geographically accessible to meet the individual, business, and community needs of the Commonwealth.