The Director is responsible for a comprehensive Career Center serving the College of Arts and Sciences, School of Business, College of Nursing, School of Health and Medical Sciences and the College of Education and Human Services. Provides the vision and strategic leadership for a comprehensive Career Center organization consisting of career development and assessment, internship development and outcomes assessment, employer relations and development, recruitment, alumni relations, and post-graduation survey outcomes. Leads and manages the hiring, training and development, and the performance review process for (7) administrative professionals, (2) secretaries, (2) graduate assistants and (4) student workers. The Director reports to the Assistant Vice President of Student Services & Dean for the Center of Academic Success and manages a high functioning and competent team.
Duties and Responsibilities:
Strategic Planning/Leadership/Program Management/ Supervision/Fiscal Management: Leads and manages a comprehensive Career Center that serves multiple constituencies. (i.e., students, alumni, employers, faculty/ administrators /staff and prospective families.) Designs and implements the operational plan and deliverables in the areas of career education, career assessment and exploration, career-based experiential education, internships, recruiting programs and services, web-based recruiting and other web-based applications/systems, public relations and promotion, and employer/alumni development and initiatives. Responsible for The Career Center’s operational budget. Stay current on future of work trends, emerging industries, etc. and provide input on new program development that aligns with trending opportunities. Track and analyze gainful employment statistics and respond to labor trends in the market. Understand the charge of the Career Center and ensure that the department meets the professional standards of the National Association of Colleges and Employers (NACE). Conceive, design and implement innovative career development programs appropriate for all levels of students seeking careers in all sectors of employment (business/industry, government, academia, not-for-profit, etc.), as well as those seeking further education in graduate/professional school. Create and maintain relationships within the business community with corporations, non-profits, government agencies and Chambers of Commerce, etc. Must be a strategic thinker with expectations to engage Senior Team in discussions and decisions related to partnerships and opportunities to enhance student experiences in career placement and internships. Counsels or advises students and alumni regarding career issues and strategies, job search methods, resume preparation, internships, job placement, and related matters. Provides professional guidance to career advisors and assists them in problem resolution as needed. Facilitates ongoing strategic planning and evaluation to ensure quality, continuous improvements, efficiencies and effective service outcomes. Leads the planning and decision-making processes that are informed by internal and external data derived from sound assessment and evaluation practices, trends and best practices. Oversees and expands the use of web-based applications in the delivery of services and data collection.
Academic Partnerships: Maintains regular contact with leadership teams in the colleges/schools to advance and facilitate the career development, internship preparation and post-graduation career outcomes for students. Provides leadership on collaborations with the Center for Academic Success and the career education/development/assessment/career preparation agenda for undergraduate and graduate students. Responsible for the strategic agenda for the Internship Program in collaboration with faculty and administrators in the College of Arts and Sciences and the Stillman School of Business. Provides leadership on a University-wide career experiential education agenda and data collection. Maintains on-going contact with faculty. Works with chairs and faculty to increase their involvement in developing services, programs, and other professional growth opportunities to benefit students and strengthen the working relationships between employers and the University. Ensures that Career Services activities are coordinated with other college offices to enhance the efficiency and quality of services delivered by ensuring integrated efforts. Create, publicize and deliver workshops on a broad range of career development topics, collaborating with various campus offices, faculty and external partners whenever possible. Develop and present customized workshops upon request of faculty, staff and student leaders. Conduct student learning outcomes assessments for each. Research and continually update connections between academic degrees in all disciplines and potential careers for which these degrees may be a sound foundation.
Employer and Alumni Development: Leads efforts to actively research and develop employer and alumni partnerships in support of Seton Hall students securing high quality internships and full-time professional opportunities. Provides leadership on mentoring projects and initiatives. Communicates regularly with employers and alumni. Works collaboratively with University Advancement to advance employer and alumni development goals. Will work in tandem with the Director of Alumni Relations within the University Advancement department to conduct coordinated outreach efforts to Seton Hall alumni in an effort to increase alumni relationship to the campus. The Director must strategically work with alumni in ways that further engage them through new employer/internship leads. Develop, expand and maintain business/agency and community networks for student opportunities in areas of field experiences, internships, and post-graduation employment opportunities. Communicates with industry leaders and company representatives to understand and translate industry and professional needs into effective career placement for students. Maintains current knowledge of employment trends and emerging career opportunities.
Assessment/Report Preparation: Provides leadership on the development and implementation of a comprehensive assessment plan that includes all areas of The Career Center’s work. Responsible for “Annual Report”, “Survey of Baccalaureate Graduates”, “Stillman’s Summary of Baccalaureate Graduates”, and other assessment/survey projects. Track and maintain records of externships, internships, and post-graduate placement. Engage in continuous improvement through ongoing assessment and program evaluation, articulation of goals, and measurement of outcomes, as well as general data collection and benchmarking. Ensure key data related to student and employer traffic on a semester and annual basis are collected, analyzed, maintained, and appropriately reported to various University and external constituents. Ensure trends and patterns in student and employer data are analyzed to support strategic decision-making regarding resource deployment and service and program delivery. Continually review and evaluate best practices at peer and peer-plus institutions and then recommend and implement those found to be beneficial to the Center and the University.
Communication/Presentations/Promotion: Oversees the development of communications that include: career education/instructional materials, promotional materials, social media and publications targeted at the various constituencies (e.g., students, alumni, employers, and prospective students/families, etc.). Prepares and delivers presentations to various constituencies that include the executive leadership and the Board of Regents. Serve as the public face of Seton Hall with prospective employers and corporate and organizational partners in developing a wide range of applied learning and employment opportunities. Coordinate and maintain the online career platform, Handshake, through assistance and training of faculty, staff, students and employers. Plans activities, events (i.e. Career Fairs), and other programs, which actively promote students and the College to local and national employers. Plans and delivers presentations, schedules site visits with employers, plans direct mail campaigns, social media campaigns and develops publications to support Career Services marketing efforts.
Strong analytical skills required to support annual evaluation/survey and assessment projects and manage the operational budget.
Demonstrated success at managing multiple projects, leading teams and delivering strategic objectives.
Experience with strategic planning, program assessment and evaluation, curriculum development, web-based technologies, recruiting systems and customer service required.
AD190 - Administrative
General office environment
Seton Hall University is committed to programs of Equal Employment Opportunity (EEO) and the principles of affirmative action.
Seton Hall University is a major Catholic university. In a diverse and collaborative environment it focuses on academic and ethical development. Seton Hall students are prepared to be leaders in their professional and community lives in a global society and are challenged by outstanding faculty, an evolving technologically advanced setting and values-centered curricula.