SCOPE: Through dynamic and innovative approaches, Student Life is a robust program that provides students with opportunities for meaningful engagement and transformation in the co-curricular context. The Administrative Assistant is responsible for facilitating and implementing personal, academic, and career programs for participants in the Mars Hill Student Support Service Program.
PHYSICALREQUIREMENTS: • The job is sedentary in nature. Must be able to sit for extended periods of time performing administrative duties • Some minor lifting may be required (up to 20-25 pounds)
TRAVEL/TIMEREQUIREMENTS: • A 40-hour workweek is normal, but abnormal hours and evening or weekend work are sometimes required
MINIMUMQUALIFICATIONS: • High school graduate or equivalent; college degree preferred • Two years of secretarial and administrative support experience strongly preferred • Demonstrated experience with Microsoft Office, spreadsheet software, email and PowerPoint preferred • Well organized, able to set priorities and deal with matters in a tactful and highly confidential manner • Capable of working independently and with students in a supervisory role • Ability to work under pressure and deal with deadlines (essential) • Comfortable with multi-tasking; flexible with fluid situations and effective with changing priorities • Previous customer-service oriented work, including the ability to establish and maintain effective relationships with students, parents, alumni, faculty and staff • Solid oral and written communication skills required • Strong interpersonal skills (emotionally intelligent) • Strong commitment to the values of diversity and human compassion • Commitment to the personal development of college students • Commitment to working in collaboration with constituencies • The ability to maintain confidentiality is required
ESSENTIALDUTIES: • Assists students with Program Application & eligibility forms • Determines student eligibility: first-generation, low-income, disabled (from computer reports, Financial Aid Office, tax forms, Program Application) o When student discloses a disability, contacts Disabilities Office per email and/or phone in regards to documentation o If student brings in documentation, makes copy and takes to Disabilities Office o Follows up via email with needed eligibility forms • Utilize technological system LionTrax to track student communication and progress • Assigns incoming program participants to SSS Advisors in order to maintain an even distribution of participants among the staff • Schedules appointments for students and/or staff as needed for o Intakes o Group or individual Orientations o Per office visit, emails, phone, and/or text messages o Reserves a classroom for group Orientations o Assigns Peer Mentors to new incoming Freshmen • Serves as receptionist for students, faculty, staff, and/or visitors • Maintains and updates database information for Grant and Annual Performance Report for previous and current students/participants o prepares and submits annual performance report to Washington o maintains a hard copy and USB copy of APR • Performs general office duties, including inventory of equipment • Does program record keeping • Keeps SSS departmental calendar • Monitors tests for participants with disabilities and returns test to professor as required • Assists in the publication of the SSS Handbook (e.g., layout and design) • Uploads SSS Handbook to USBs for Orientation of new incoming students • Assists in planning the SSS Awards and Recognition Banquet • Assists with the implementation of the SSS Summer G.O.A.L.S. Program • Submits a monthly work report sheet to supervisor
This job description shall include, but is not necessarily limited to, the above duties. May temporarily perform other duties assigned to maintain operations and services. EEO / ADA Statement: Mars Hill University is an Equal Opportunity and Provider. Minorities are encouraged to apply. In accordance with federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race color, national origin, age, disability, religion, sex, familial status, sexual orientation, and reprisal. To file a complaint with Mars Hill University, contact: Jennie Matthews Office of Human Resources Box 6664 Mars Hill University Mars Hill, NC 28754 828 689-1197 828 689-1256 Fax [email protected] To file a complaint of discrimination, write to: USDA, Assistant Secretary for Civil Rights Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, S.W., Stop 9410 Washington DC 20250-9410 Or call toll-free at (866) 632-9992 (English) or (800) 877-8339 (TDD) or (866) 377-8642 (English Federal- relay) or (800) 845-6136 (Spanish Federal-relay). USDA is an equal opportunity provider and employer.
Mars Hill University is a private, four-year liberal arts institution located in the mountains of western North Carolina. Founded in 1856 by Baptist families of the region, it is the oldest institution of higher learning in western North Carolina on its original site.Mars Hill’s small campus of approximately 1,200 students offers a warm and engaging environment, where students get to know each other, as well as professors and university staff. Mars Hill boasts a eclectic mix of students, and one of the highest percentages of minority students in the region. The university draws students from all over the United States, and the world.