The Department of Student Transitions and Family Engagement seeks a Logistics Coordinator (Program Coordinator) who will serve as the main point of contact for operations and logistics for the entire Student Transitions and Family Engagement Portfolio (ST+FE). Specifically, this position coordinates and manages all program logistics including but not limited to meeting space/classroom scheduling, arranging A/V equipment and support, parking/transportation, catering/dining, event signage, campus operations, equipment rental, vendor contracts, expense tracking, etc. This position will be the primary logistical liaison for all large-scale events within the ST+FE portfolio including Move In, Pre-Orientation, New Student Orientation (NSO), Family onboarding, and Family weekend as well as for smaller signature programming. The Program Coordinator will also coordinate all staff, volunteers, and vendors to optimize event impact and success. This role reports to the Executive Director of ST+FE, but works with all offices within the portfolio. Evening and weekend hours are to be expected during peak seasons.
Specific Duties & Responsibilities:
Work with ST+FE staff to coordinate and execute all logistics for all ST+FE programs and events, including but not limited to Pre-Orientation, NSO, Family onboarding, Family Weekend.
Support the ST+FE team in defining and then achieving success at an event/tactical level; while also identifying areas to improve the student experience.
Maintain essential relationships with key on-campus partners including Residence Life, Scheduling & Event Services, Dining, Transportation, Kit Kats, Plant Operations, etc.
Initiate and maintain off-campus vendor relationships.
Review, negotiate, and process payment of all vendor contracts;
Manage and track all expenses related to ST+FE programs and events.
Recruit and manage staff to work large scale events.
Provide consultation as necessary for event-related publications and advertisement, such as invitations, flyers, and social media.
Provide on-site supervision for all event logistics and troubleshoot as necessary.
Help supervise and delineate work to undergraduate and graduate student workers.
Assist with onboarding of teammates.
Manage inventory for programs, including keeping supply inventory and shopping.
Perform other duties as assigned.
Minimum Qualifications (Mandatory)
High School Diploma/GED required. Bachelor's degree strongly preferred.
Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
Five years' experience in events planning, logistics and/or coordination desired. Direct involvement and/or working experience within student affairs or higher education is preferred.
Knowledge, Skills, or Abilities:
Strong attention to detail.
Strong ability to work both independently and collaboratively.
Demonstrate flexibility and adaptability to a fast-paced working environment.
Ability to manage complex relationships in a dynamic environment – across departments and across campus.
Be an active problem solver and have a calm temperament, even under pressure.
Ability to interact with a diverse population at all levels, and make logical decisions.
Anticipate potential issues or problems and put back-up plans in place.
Demonstrate a strong team-orientated approach to coordinate events with staff, faculty, students, families, campus partners, and outside vendors.
Excellent verbal and written communication skills.
Exceptional customer service.
Weekend and evening hours when required.
The busiest time of year for this role is June – September.
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Classified Title: Program Coordinator Working Title: Logistics Coordinator Role/Level/Range: ATO 37.5/03/OF Starting Salary Range: $19.82 - $27.27/hr (commensurate with experience) Employee group: Full Time Schedule: M-F, 8:30am - 5:00pm Exempt Status: Non-Exempt Location: Homewood Campus Department name: Student Transitions & Family Engagement Personnel area: University Student Services
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at [email protected]. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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