International Student and Education Abroad Advisor
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Job Posting Date: July 20, 2021
Salary Information: $57,375 - $71,718
Department: Center for International Education
Madison College's dedication to promoting equity, inclusion and diversity is reflected in our Mission, Vision, and Values. Hiring an inclusive workforce that mirrors our student population is more than just a commitment at Madison College—it is the foundation of what we are striving to do. Come be part of our great team!
REQUIRED DOCUMENTS/DEADLINE: cover letter and resume. Failure to submit this document by the first consideration date will result in the disqualification of your application. This position will be open until filled, with a first review date of August 15, 2021, at 11:59 pm. After this date, the recruitment may close without further notice.
This is an exempt, 52 weeks per year position. General working hours are Monday - Friday from 8:00 a.m. - 4:30 p.m.
This recruitment may be used to fill other similar position within the next six months.
Madison College offers a generous benefit package including health and dental benefits. The employee selected will serve a twelve (12) month introductory period. This position does not offer a relocation package. This posting may be used to fill similar vacancies that occur within six months of the closing date.
This position is responsible for the development and delivery of international student advising including visa compliance. The Advisor specializes in supporting special populations, including current and prospective international students, study abroad applicants, students facing termination of visa status, and students seeking various strategies for reinstatement or authorization of student visa eligibility. The Advisor serves as a liaison to community partners and faculty, and supports the unit's strategic goals. The Advisor delivers effective services to improve student admission, enrollment, retention, success, and advises students to develop meaningful educational plans that are compatible with their academic, career and life goals. Advising may include working with students with high levels of emotional and/or cultural stress and as appropriate the Advisor may both work directly with students to determine solutions and/or connect students to campus and community resources as needed.
This position reports to the Director, Center for International Education.
Delivers international education advising for students and alumni. Duties include: Serving as a Designated School Official (DSO) for Madison College in compliance with the federal Student and Exchange Visitor Program (SEVP) within the U.S. Department of Homeland Security. Provides advising to students exploring study abroad opportunities. Utilizes formal and informal assessments, technology, and online resources to help international students develop appropriate strategies to support enrollment and success. Reviews student documents to assess legal standing, options for enrollment, and study abroad eligibility. Assists students with applications for study abroad, reduced course load, work authorization, emergency assistance, or other available support where appropriate. Applies both student development theory and understanding of visa regulations in advising students. Promotes a culture of access, inclusivity, and equity. Respects, advocates, and supports the diversity of students and the college community. Provides case management support to “at risk” students.
Support students, staff, and campus community in understanding the needs of international students and systems for international student support. Develops and leads classroom presentations, workshops, and other events to promote understanding of international student services, education abroad opportunities, and intercultural engagement. Acts as a resource with a working knowledge of both federal visa regulations and college policies and procedures. Explains and interprets data and regulations (student financial resources, federal forms, international home country documentation). Teaches students how to use online tools (Terra Dotta ISS Portal, MyMadisonCollege, Blackboard, etc.).
Assists in the development of resources, materials, and activities for the Center for International Education. Develops and maintains resources, materials and forms for students and partners, including those maintained virtually or in databases such as Terra Dotta, EAB Navigate, CRM, OnBase, and PeopleSoft. Creates marketing materials and resources for students (brochures, web content, flyers, resource guides, etc.). Assists in organizing and presenting at student recruitment fairs, workshops, and other events, which may include student group advising such as Cultural Connect. Develops online portal information (Terra Dotta) and other technologies to deliver virtual support.
Develops and maintains up-to-date knowledge of visa regulations and trends in international education. Establishes relationships with other college staff and professional organizations. Participates in professional development activities and professional organizations.
Assists students in complying with College requirements. Resolves questions or concerns regarding College policies, procedures and interpretation as presented by students. Responds to student concerns and refer to appropriate resources.
Performs additional functions related to CIE operations. Participates in unit and College team meetings and trainings. Provides back-up support to CIE frontline staff. Responds to student employee and employer inquiries. Completes special projects as assigned.
Maintains a commitment to the college mission, vision, and values. Complies with college policies, directives, and work rules.Engages positively with colleagues, engages in conflict directly and professionally, contributes to team discussions, collaborates and helps colleagues, assumes the best from colleagues, provides and accepts constructive feedback, follows through on commitments, and support final decisions that are made.
Other duties as defined by department, college, or officials.
KNOWLEDGE, SKILLS & ABILITIES:
Skill in communicating effectively and professionally, both orally and in writing.
Demonstrated skill in communications and human relations with populations of diverse socioeconomic and cultural backgrounds and persons with disabilities.
Detailed knowledge of federal student visa regulations and consequences for non-compliance both for the individual student and for the institution.
Intercultural communication skills that enable effective interaction with students and stakeholders from broadly diverse backgrounds.
Knowledge and demonstrated abilities in performing international student and study abroad advising.
Bachelor's degree from an accredited institution in education, International Relations, Intercultural Communication, Anthropology, World Languages, or related field OR four (4) years (8,000 hours) of directly related work experience in international student services or related international education field.
*Experience used as an equivalent of an educational requirement is in addition to any experience required by the position.
Two (2) years (4,000 hours) of directly related work experience in international student services or related international education field. Training or experience in federal visa regulations management. Must be U.S. Citizen or permanent resident to serve as federal SEVP Designated School Official.
If you are experiencing application issues please contact the HR hotline, (608) 246-6900.
To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a safe sender in your email.
Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in its programs or activities. Madison College will not tolerate racism or harassment of any kind. We will provide an educational environment that preserves the safety and dignity of our students, staff and faculty. The following person has been designated to handle inquiries regarding the non-discrimination policies: Rosemary Buschhaus, J.D., SPHR, SHRM-SCP,Vice President, Human Resources, 1701 Wright St Madison, WI 53704 (608) 246-6900
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