The Office of Housing and Residence Life , within the Division of Student Affairs , provides housing for 2,400 residents offering students an on-campus urban living experience. We create living environments designed to foster educational success and personal growth through social and academic programs, events, and numerous leadership opportunities. On-campus housing communities create a sense of belonging and fellowship that comes with living on-campus among a community of peers. Housing and Residence Life also serves a wide range of campus and community partners through summer conferences and guest housing that directly impact employer recruitment efforts across the city and support engagement and college prep efforts to support student success and recruitment.
Successful candidates must embody the values of the IUPUI Division of Student Affairs: diversity, student-centeredness, learning, collaboration, community, integrity, and excellence. IUPUI, the Division of Student Affairs, and Housing and Residence Life are committed to diversity among our students, staff, and faculty and value the educational benefits flowing from such diversity.
We welcome applications from all individuals, regardless of age, gender, gender identity, sex, race, religion, color, disability, protected veteran status, sexual orientation, national origin, or any other legally protected category.
The Residence Life Community Specialist (RLCS) position is a 12-month, 40 hour/week, live-in appointment that is responsible for creating a living/learning environment, which contributes to the personal and academic success of residents through collaboration with students, staff, and faculty. The core functions of the position involve supervision of an Assistant Residence Life Community Specialist (ARLCS), student staff, implementing the residential curriculum, and operational management, informed by a lens of equity and inclusion.
RLCS, are the primary supervisors for the ARLCS, and will coach them as they supervise live-in Resident Assistants, ranging from a staff of 10-20 RAs in building sizes between 300 - 900 students. Additional responsibilities include adjudicating residential policy violations, serving on department and university committees and work groups, advising a hall council, reporting maintenance concerns and following up on work order completion, and collaborating on the Residential Curriculum and Residential Based Learning Communities experience, all while maintaining administrative and operational oversight of their complex. This position will regularly serve in our supervisor on-call rotation, and often require evening and weekend commitments. Responsibilities of this role may also shift in the summer to support conference and guest housing programs, as well as other departmental initiatives and projects.
The successful candidate for this role will possess outstanding organizational and communication skills, experience in developing programs for college students, an awareness and commitment to diversity, an ability to work independently and in group settings, experience or interest in analyzing complex situations and identifying possible resolutions, understanding of student attitudes, concerns, and issues, as well as an ability to work under deadline pressure and manage multiple priorities. Ideal candidates will also model a student-first approach, a commitment to social justice, an eye for innovation, an interest in lifelong learning, the ability to successfully collaborate with colleagues, and eagerness to work with a diverse team.
Candidates should have experience in, and the ability to contribute to, building an inclusive and equitable living-learning environment for an increasingly diverse student population, as well as an inclusive and equitable working environment. Incorporating the perspectives of constituents with diverse identities and consideration of the impact decisions made in this role have on historically marginalized communities are integral to our work and this role.
Establishes and maintains a positive residential community that supports and enhances the educational mission of the university through developmental and social programs, personal student contacts, and the fostering of faculty-student interaction. Initiates and fosters student leadership opportunities, personal responsibility, and respect for others.
Frequently interacts with students on an individual and group basis; listens to concerns and issues, advises students on programs and initiatives across the university that may help with academic goals and/or student engagement, and recommends resources for students in crisis or facing adversity.
Addresses and resolves student behavioral problems within assigned hall(s)/unit(s) and documents and reports incidents to manager, student conduct staff, or law enforcement as appropriate, maintaining confidentiality and university policy and procedures.
Coordinates and delegates hall administrative tasks, including room changes, and programming account expenditures.
Communicates, interprets, and administers residence hall rules and regulations as well as the student code of conduct and other relevant university policies.
Responds to and resolves resident, guest, parent/guardian, and other stakeholder concerns or complaints. Responds to and assists with the management of building-wide emergencies or crisis situations.
Provides day-to-day supervision of live-in student staff members and assists with selection, training, and evaluation.
May assist with housing application review, housing assignments, and housing reassignments. May assist with hall councils, oversight of student desk operations, and liaising with unit and campus partners.
Bachelor's degree in business or a related field
Master's degree in higher education student affairs, counseling, or a closely related field
Experience in student services, higher education, or a related field
Combinations of related education and experience may be considered.
Proficient communication skills
Maintains a high degree of professionalism
Demonstrated time management and priority setting skills
Demonstrates a high commitment to quality
Possesses flexibility to work in a fast paced, dynamic environment
Seeks to acquire knowledge in area of specialty
Demonstrated analytical skills
Demonstrated problem solving skills
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page .
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.
About Indiana University Purdue University Indianpolis - IUPUI
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.