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Applies professional student services concepts. Provides varied student services to students, faculty, and department / school / college management. Works on moderately complex issues. Receives assistance on more complex issues.
Under general direction, provide a wide variety of student services and academic advising support for Undergraduate Education at Scripps Institution of Oceanography and the Environmental Systems Program (ESYS). Advise current and prospective undergraduate majors and minors in the Environmental Systems Program and in undergraduate curriculum offered by Scripps Institution of Oceanography. Includes assisting undergraduates with curricula requirements, assisting students and faculty with policies and regulations associated with undergraduate courses, compiling and maintaining internship opportunities, advising on and processing students' petitions and special study forms, and providing updates to the undergraduate education pages on the ESYS and Scripps web sites. Utilize department and university database systems, spreadsheets and word processing software to access and maintain confidential records.
Overtime and weekends may be required.
Knowledge of advising and counseling techniques. Skill to articulate program descriptions and requirements to a variety of individuals with broad education, cultural, and language backgrounds utilizing tact, diplomacy and discretion.
Multicultural competencies; ability to work with diverse populations. Ability to interact constructively with a wide variety of people at all levels, exercising tact, diplomacy, and patience with emphasis on flexibility and professionalism. Commitment to uphold all of the UC San Diego Principles of Community to the highest degree at all times.
Understanding of University rules and regulations. Theoretical and practical knowledge in rules and regulations relating to undergraduate students and administration. Ability to advise students, faculty, administrators and others about academic policies and requirements and to implement the department goals and objectives for the undergraduate program.
Ability to handle confidential and personal student matters professionally, but with appropriate concern and compassion.
Interpersonal skills. Ability to interact with a variety of people at all levels. Excellent interpersonal skills and ability to communicate with provosts, deans, faculty, staff, students and the public in a professional manner with tact, diplomacy and patience.
Ability in problem identification and reasoning. Ability to maintain an awareness of student needs and to identify and resolve potential problem areas.
Knowledge of University processes and procedures. Especially related to undergraduate instruction, advising, and degree completion.
Skills in service orientation, organization, active listening, and critical thinking. Excellent communication skills, written and verbal. Advanced writing skills to independently compose letters and memos, using correct spelling, grammar, punctuation, composition, text editing and proofreading. Ability to verbally express one's position, plan of action, evaluation or interpretation in a professional, concise and courteous manner.
Knowledge of University-specific computer application programs and pertinent databases. Thorough knowledge and skills with relevant business software systems; i.e., Word, Excel, PowerPoint. Knowledge of and experience with Google business tools and educational technology tools.
Ability to foster a learning environment that is committed to fairness, cooperation, and professionalism. Commitment to uphold all the UC San Diego Principles of Community to the highest degr
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.