Business Title: Student Services Coordinator/Advisor 2
Employee Type: Admin. Professional (+) (Fixed Term)
Job Family: Administrative Professional - Not OT Eligible
Summary of Duties:
Under the direction of the Director of TRIO Student Support Services (TRIO SSS), the Academic Coordinator/Retention Specialist is responsible for implementing systems and methods for student programs and services; advising and counseling of students in an effort to increase retention, academic achievement and graduation rates; develops individual academic plans and maintains case notes and records of meetings; coordinate tutoring and instruct class; assist Director in preparing comprehensive reports pertaining to TRIO SSS program goals, achievements, and evaluations; update and maintain related database; assist with outreach and retention activities; prepare University policy, procedures and updates; develop and participate in student workshops; functions as a liaison with University faculty, supervisors, and internal and external constituents; monitoring and evaluating student services and operational effectiveness, and effects changes required for improvement; serve on committees and professional development opportunities as assigned; support Student Affairs and the University strategic plan; utilize working knowledge of policies, principles and procedures of federal regulations outlined in the TRIO SSS grant under the U.S. Department of Education; supervise tutoring staff.
Student Support Services is a program that is funded by the U. S. Department of Education Title IV under the Higher Education Act 1965 to assist Low-Income, First Generation and/or Disabled Students achieve a college education. Preference will be given to applicants with backgrounds similar to participants. This position is renewable based on the life cycle of federal funding.
Positions require a Bachelor's degree and three (3) years of professional work experience in student services or related education/experience. Experience leading or directing the work of others. A Master's degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a yearforyear basis.
Bachelor's degree in Education, Human Development, Counseling Psychology or relevant social science discipline.
Experience counseling/advising students in a higher education environment.
Demonstrated excellent verbal/written communication and interpersonal skills.
Experience creating and conducting presentations.
Demonstrated experience with Microsoft Office including Access, Excel, Outlook, PowerPoint, and Word.
Demonstrated ability to work effectively and positively in a diverse environment.
Attention to details, organized, and ability to multi-task to meet deadlines.
Master's degree in a related field.
Experience interpreting and applying federal regulations and policies.
Experience working with a diverse group of students and their families such as first-generation students, low-income students, students with disabilities, and/or ethnically diverse student populations.
Prior experience with TRIO programs or like programs.
Personal experience overcoming barriers similar to those faced by Student Support Services students.
Experience teaching, advising, facilitating small groups, tutoring, and/or providing other project related student services.
Bilingual: fluent oral and written communication skills in a language other than English.
Experience working with WSU student information systems.
Demonstrated ability to exercise professional judgment and leadership, including the ability to work independently.
Ability to form working relationships within the office, university and outside agencies and has a strong team attitude and approach.
Familiarity with Washington State University academic rules and regulations.
Experience with Washington State University business policies and procedures and/or federal grant regulations, especially with the TRIO Student Support Services program.
Must have or be able to obtain at time of hire a valid driver's license.
This is a temporary position expected to end on August 31, 2022. Renewal is dependent on the need for extension and/or if additional funding is secured to extend employment.
Posting Close Date:
Applicants must submit their completed application by August 15, 2021 at 11:59 p.m.
This position has been designated by the department to require a background check.
Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. Applicants are required to include contact information for professional references within the application.
Time Type: Full time
Position Term: 12 Month
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected].
Founded in 1890 in Pullman, Washington State University (WSU) is Washington’s land-grant university with an overarching mission of improving the quality of life for all citizens – locally, nationally, and globally. WSU is committed to innovation and excellence in research and scholarship. WSU has a current enrollment of over 30,000 undergraduate, graduate, and professional students and approximately 6,000 faculty and staff at its five campuses (Pullman, Spokane, Tri-Cities, Vancouver, and Everett), as well as its numerous other locations across the State of Washington and online through its Global Campus.
U.S. News & World Report's 2016 "America's Best Colleges" rankings place WSU in the top 75 public national universities. WSU was one of only three Northwest universities to be placed in the top two tiers, along with the University of Washington and the University of Oregon. WSU is ranked as a "highest research activity" institution by the Carnegie Foundation and is in the top 12 percent of research universities as reported by the National Science Foundation. Also, WSU was recognized by the Carnegie Foundation for the Advancement of Teaching for its engagement activities with i...ts Community Engagement Classification.
WSU employs approximately 6,000 faculty and professional staff and the University deeply values diversity among its faculty, students, and staff. WSU students represent diverse social, economic, and ethnic backgrounds: approximately 10 percent of WSU students hail from outside the state of Washington, and approximately 6.8 percent are international students. WSU annually awards more than $280 million in scholarships and financial aid to approximately 17,000 undergraduate students.