Eastern Shore Community College is located on the beautiful Eastern Shore of Virginia with incomparable access to the Chesapeake Bay and Atlantic Ocean, quiet vacation spots, excellent fishing and hunting, fresh produce and organic products, a thriving community of artists and artisans, a rich history, NASA launch pads, aquaculture and agriculture research centers, and a country culture of open distances, but neighbors who help each other out. We provide the 45,000 residents on Accomack and Northampton Counties access to excellent career and technical, college transfer, workforce, and continuing education programs. We serve nearly 1,000 learners a semester with an employee base of full-time and part-time faculty and staff of over 50. Our mission is to empower learners to enhance the quality of life for themselves and their communities. This is rooted in our culture of YES! which stands for Your Eastern Shore. Our YES! culture is the drive behind all that we do at ESCC. Our YES! culture of hospitality begins by asking the question, how can we help you? YES! is simple and it is very personal. You determine your YES! Our YES! embraces the college and the larger shore community as residents, students, staff, and faculty.
The Student Services Assistant will assist the Student Service department in delivering quality student services to prospective and current students from their initial contact, through admissions, registration and enrollment. The purpose of the position is to provide help desk services which includes receiving visitors in the student services lobby, directing them to appropriate offices, assisting students with the electronic application and enrollment process, providing general information, answering phone calls, scheduling advising and placement testing, and assisting Student Services offices, as needed.
â¢ Excellent oral communications skills
â¢ Ability to maintain good rapport with students and the public
â¢ Ability to learn and use the college's student information system
â¢ Demonstrated ability to maintain confidentiality and professionalism
â¢ Working knowledge of Microsoft Excel, Word, and other software at an intermediate level
â¢ Demonstrated ability to multi-task in a fast-paced student environment while paying attention to details and completing tasks efficiently and accurately.
Internal Number: 35727
About Eastern Shore Community College
Virginia's Community College's educate 240,000 credit students annually and over 170,000 non-credit students at 23 Community Colleges with over 40 campus locations throughout the Commonwealth. Our mission is to provide comprehensive higher education and workforce training programs and services of superior quality. These programs are financially and geographically accessible to meet the individual, business, and community needs of the Commonwealth.