Founded in 1843 in Worcester, Massachusetts, the College of the Holy Cross is among the nation's leading liberal arts institutions. A highly selective, four-year, exclusively undergraduate college of 3,100 students, Holy Cross is renowned for offering a rigorous, personalized education in the Jesuit, Catholic tradition.
Holy Cross highly values the unique skills, perspective, talents and passion that each employee contributes to its learning community. To work at The College is to accept an invitation to participate in the growth and development of all campus members, students, faculty and staff. The College's commitment to diversity is an important feature of the Holy Cross education. Informed by the presence of diverse interpretations of the human experience, Holy Cross is building a community marked by freedom, mutual respect, and civility. We seek others who support our values of diversity and inclusiveness. Job candidates of all diverse backgrounds who embrace the open and inclusive culture of Holy Cross are welcome and encouraged to apply.
Reporting to the Director of Title IX and Equal Opportunity, the Office Coordinator will be responsible for the organization and control of materials and information flow through the department. They will be responsible for making initial judgments regarding the nature of the urgency, sensitivity, importance, and confidentiality of the visitors. The Coordinator will utilize a case management database and other filing methods to maintain records of all matters overseen by the office. Work produced by the office must adhere to the highest standards for quality, accuracy, and credibility. The Office Coordinator is responsible for providing a welcoming, calm environment and politely greeting all incoming visitors to the Office of Title IX & Equal Opportunity. The Coordinator covers the front reception area for all walk-ins, responds to frequently asked questions, screens mail and telephone calls, directs requests to appropriate individuals and follows-up on replies. Assignments involve work of a confidential or complex nature, requiring considerable discretion, judgment, tact and diplomacy.
Major Areas of Responsibility
Oversees the organizing and scheduling of required meetings, determination panels, and communications for the Office of Title IX and Equal Opportunity.
Ensures the proper management of department case files, records, and schedules for all events and the management of cases.
Provides updates to applicable parties involved with each case as directed. Sends various case related communications utilizing pre-established communication templates.
Observes meetings, prepares meeting agendas, and produces detailed meeting minutes as requested.
Maintains the highest levels of confidentiality and discretion.
Serves visitors by greeting, welcoming, and directing them appropriately.
Facilitates the timely review process of the Title IX and equal opportunity investigation reports and ensures required verification signatures have taken place during that process.
Assists with the management of the budget for the Office of Title IX and Equal Opportunity and processes payments and reimbursement requests. Makes purchases as directed.
Provides the resource list and information for parties involved in the Title IX and equal opportunity processes.
Supports programs related to the office including brochure and flyer creation and distribution, program logistics, catering services, and includes applicable budget reconciliation for expenses.
Performs administrative activities required to support the office and those who are involved with the Title IX and equal opportunity policy and procedures.
Maintains security and telecommunications system.
Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Assists with tracking of educational and training opportunities administered by the office.
Performs other duties as assigned.
Associates degree and 8-10 years of related experience or a Bachelor's degree in education, business administration, public policy or a related field
Prior experience providing administrative support to 4-5 professionals, all who are addressing highly confidential and sensitive matters
Demonstrated experience successfully working with a diverse range of individuals
Must have the ability to exhibit a calm and supportive demeanor to individuals facing highly confidential, challenging and/or upsetting situations
Proficiency in Microsoft Office Suite, Adope PDF, Google Docs and Google Drive
Experience in higher education setting.
Experience in human resources or legal setting viewed favorably.
Experience utilizing a case management database.
Experience working with survivors of sexual violence and/or in a civil rights setting.
To prevent the infection and spread of COVID-19, and as an integral part of its public health and safety measures, College of the Holy Cross requires that all successful applicants show proof of full vaccination by an FDA-approved COVID-19 vaccine before beginning employment, unless an exemption from this policy has been granted. Applicants believing they need an accommodation of this policy because of a disability, sincerely-held religious belief, or otherwise should inform Human Resources after an offer of employment is extended; please do not include any medical, genetic, or religious information on your application materials.
This is a full time, non-exempt level position.
The College of the Holy Cross is a private, Jesuit Catholic, undergraduate institution serving approximately 3,100 students. Founded in 1843, Holy Cross is the oldest Catholic college in New England and has a tradition of academic excellence. It is located atop Mount Saint James in Worcester, Massachusetts. The picturesque, 174-acre campus is an award-winning and registered arboretum.
Worcester is a city of approximately 170,000 people centrally located in the Commonwealth of Massachusetts. It is approximately one hour from Boston, Hartford, and Providence, and three hours from New York City. Worcester is known as the Heart of the Commonwealth. Worcester offers many cultural and recreational opportunities.
The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.
A member of the Higher Education Consortium of Central Massachusetts (HECCMA).
The College of the Holy Cross is a highly selective Catholic liberal arts college in the Jesuit tradition. It enrolls about 3,000 students and is located in a medium-sized city 45 miles west of Boston. The College seeks faculty members whose scholarship, teaching, advising, and on- and off-campus service demonstrate commitment to the educational benefits of a richly diverse community. Holy Cross aspires to meet the needs of dual-career couples, in part through its membership in Higher Education Consortium of Central Massachusetts (http://www.heccma.org) and the New England Higher Education Recruitment Consortium (https://new-england.hercjobs.org/)
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ABOUT COLLEGE OF THE HOLY CROSS: Founded in 1843 in Worcester, Massachusetts, the College of the Holy Cross is among the nation's leading liberal arts institutions. A highly selective, four-year, exclusively undergraduate college of 3,000 students, Holy Cross is renowned for offering a rigorous, personalized education in the Jesuit, Catholic tradition. Holy Cross highly values the unique skills, perspective, talents and passion that each employee contributes to its learning community. To work at The College is to accept an invitation to participate in the growth and development of all campus members, students, faculty and staff. The College's commitment to diversity is an important feature of the Holy Cross education. Informed by the presence of diverse interpretations of the human experience, Holy Cross is building a community marked by freedom, mutual respect, and civility. We seek others who support our values of diversity and inclusiveness. Job candidates of all diverse backgrounds who embrace the open and inclusive culture of Holy Cross are welcome and encouraged to apply.