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The Academic Counselor will work in the Physics department's Student Services Team to provide advising and support for the undergraduate programs in collaboration with a program assistant, program advisor and two other advisors. This position will require some difficult conversations with students who are unhappy with a decision or an aspect of their degree programs. This will require a well-informed individual who is confident of their job knowledge and has strong departmental support. The Department of Physics at the University of Washington is one of the major Physics research departments in the U.S. The department has over 450 undergraduate majors, with an annual enrollment of over 14,000 students in its courses; the department also is responsible for the Physics preparation of students in STEM fields.
RESPONSIBILTIES: Advise current and prospective UW students in the interpretation of Physics undergraduate program requirements, degree tracks and course sequences, University and College procedures, career exploration, and other related matters. This includes meeting with students and responding to student inquiries on email.
Serve as a contact for general inquiries about the Physics Department, interpret procedures/policies concerning the undergraduate programs. Provide feedback on these procedures on an ongoing basis to improve their effectiveness.
Maintain student files and student databases (to be developed), which includes tracking progress of majors. Compile program reports and statistics. Monitor and enforce quarterly departmental continuation policy.
Oversee new major declaration process and coordinate new major orientations. Create and maintain online application form for Physics degree.
Manage waitlists for high demand courses.
Provide backup support for time schedule coordination.
Assist faculty with understanding program policies and procedures. Work directly with the UFA Director and Student Services Program director as needed. Attend department undergraduate committees.
Ensure that paper and electronic documents pertinent to the undergraduate programs are kept up-to-date. This includes evaluating and modifying documents and websites to improve information provided to students.
Participate in ongoing professional development opportunities for advisors.
Assist with the planning and coordination of special events as needed. Collaborate with other advising staff in coordinating annual departmental events such as the Giessen international exchange information meeting, prospective majors meetings and the graduation ceremony.
Participate in prospective student events such as Admitted Student Preview Day, Plan a Transfer Day and summer Advising & Orientation
A commitment to recruiting and retaining underrepresented students in STEM fields
Perform other duties as required.
MINIMUM QUALIFICATIONS: Bachelor's Degree is a required. 2-3 years' experience in an advising office is preferred. University experience is required.
ADDITIONAL QUALIFICATIONS: Strong interpersonal skills. Excellent written and oral communication skills. Proven ability to handle confidential student information with diplomacy and discretion.
DESIRED: Ability to work with minimal supervision while prioritizing student advising and other job-related tasks. Familiarity with the administrative structure of a large university.
CONDITIONS OF EMPLOYMENT: This person will be expected to be available during regular business hours to talk with students, faculty, staff and the general public. The workload level will fluctuate within each quarter, where we routinely experience peak periods of activity.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.