Department: College of Education and Human Development (CEHD)
Academic, Student Services, and Administrative Coordinator
The George Mason University, Division of Child, Family and Community Engagement (CFCE) within the College of Education and Human Development invites applications for an Academic, Student Services, and Administrative Coordinator. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.
About the Division:
The Division of Child, Family, and Community Engagement includes the Counseling, Early Childhood Education, and School Psychology academic programs. The position will assist with managing day-to-day operations for the academic programs within the division while also providing a wide-range of administrative, academic, and student services.
About the Position:
The Academic, Student Services, and Administrative Coordinator will work closely with the division director, faculty, and staff on a wide range of academic, student, program, and division assignments.
Serve as the point-of-contact for the division and academic programs, including responding to emails, answering telephone inquiries, and assisting in-person visitors;
Manage day-to-day operations of the division and programs;
Provide outreach and student services, including engaging with prospective and current students;
Contribute to student recruitment and stakeholder outreach efforts, including creating and disseminating information;
Arrange, coordinate, and participate in information sessions and orientations;
Coordinate, review, and track admissions applications and processes;
Manage contract cohort admissions, scheduling, and registration;
Organize, process, monitor, and retain student forms and paperwork;
Provide academic program support, including support with accreditation and program review, course enrollment monitoring, course scheduling, course syllabi preparation, and desk copy and textbook orders;
Perform hiring duties, including initiating electronic hiring processes, assisting with onboarding, generating contracts, and approving time sheets;
Coordinate academic program events, including scheduling, marketing, invitations, catering, and technology;
Perform administrative duties, such as purchasing, reconciling purchase card transactions, travel coordination and processing, and records management and retention;
Assist faculty and staff with projects, activities, and initiatives;
Supervise work study students.
Bachelor's degree or an equivalent combination of education and work experience;
Demonstrated experience providing administrative, academic, and student services for academic programs;
Demonstrated experience performing office functions such as answering phones, scheduling appointments, and greeting and assisting visitors;
Demonstrated ability to develop and maintain databases and spreadsheets;
Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel);
The ability to work independently as well as collaboratively in a flexible and professional manner;
Excellent interpersonal and customer service skills;
Strong attention to detail and problem-solving skills;
Excellent organizational and time management skills and a strong ability to multitask and prioritize;
Excellent verbal, interpersonal, and written communication skills.
Experience working in a diverse and inclusive higher education environment;
Experience using Ellucian Banner Finance and Banner Student and customer relationship management (CRM) systems, such as Salesforce;
Experience using a Purchase Card (P-Card) and an e-procurement system for goods and services, such as eVA;
Experience supporting program accreditation and review processes.
Salary: Commensurate with education and experience.
Location: Fairfax, VA
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Internal Number: 50795
About George Mason University
George Mason University is Virginia's largest public university located in the suburbs of Washington, D.C. With strong undergraduate and graduate degree programs in engineering, information technology, public policy, economics, visual and performing arts, life sciences and biotechnology, Mason prepares its alumni to succeed in the workforce and meet the needs of the region and the world.