For full consideration, please include a cover letter and resume with your application.
The Assistant Director, Wellbeing & Inclusion is part of the central management team that provides leadership in developing a residential environment that fulfills the goals of Residential Services and the Division of Student Affairs. The AD is a full-time master’s level staff member who lives off-campus. The AD reports to the Director of Residential Life. This position includes working with diverse groups of students, staff, and faculty in a highly selective and competitive academic environment.
Supervise four full-time Resident Directors. Serve as the primary liaison between Residential Services and offices that support student wellbeing and inclusion, including, but not limited to, Student Support and Assistance Services, Campus Inclusion & Community, Health Promotion & Wellness, and Religious & Spiritual Life. Manage student wellbeing cases for students living in campus housing. Provide training and support in the areas of student wellbeing, diversity, equity, and inclusion.
Contribute to resident and staff educational efforts; chair, advise, and serve on departmental committees; assist with crisis intervention; and participate in professional development activities.
Required to work some nights, weekends and holidays.
Residential Student Wellbeing
Serve as the primary liaison between Residential Services, Student Assistance and Support Services (SASS) and other offices related to wellbeing. Oversee all functions of student support, including case management of higher-level cases for students living in residence halls including the indirect supervision of the resident directors in the area of student follow up.
Serve as the primary departmental liaison to offices that include but are not limited to: Student Assistance and Support Services (SASS), Counseling and Psychological Services (CAPS), Health Services, Health Promotion and Wellness (HPaW), Religious and Spiritual Life (RSL), and Campus Recreation.
Serve as a represent for Residential Services at Care and Concern meetings. Complete or assign others to complete follow up with students. Ensure that information is reported back to appropriate parties. Consult with campus partners and departmental staff to determine student support needs.
Assist in the revision or creation of policies that promote student wellbeing. Ensure consistent interpretation and application of all policies in this area.
Coordinate the management of all Residential Services student wellbeing cases, which includes: receiving incident reports, routing cases to appropriate staff, and ensuring timely follow up.
Monitor the case load of each Resident Director and Assistant Resident Director in Residential Services and provide follow up and indirect supervision as needed.
Collaborate with the Director of Residential Life, Associate Dean of Students, Assistant Director for Community Standards & Operations, and Director of Community Standards to manage all reporting and assessment needs related to residential student wellbeing cases, including annual reporting data for annual reports and the annual security report.
With the AD for Community Standards & Operations, facilitate Residential Life staff in the annual revision of the Residence Hall and Housing Policies contained in the Student Handbook and make suggestions for revisions to the Student Code of Conduct based on the needs of the department.
Diversity, Equity, and Inclusion
Serve as the departmental liaison to the offices working in DEI areas, including but not limited to: Campus Inclusion and Community; Religious and Spiritual Life; Office of Equity.
Facilitate community education related to diversity, equity, and inclusion topics. Train staff and create educational opportunities, programs, and awareness campaigns to meet a diverse student population’s developmental needs.
Create educational programming to positively influence student growth, including developing interpersonal skills, healthy lifestyle and personal choices, engagement with social justice issues, appreciation and importance of DEI, improved understanding of consensus decision-making, and conflict resolution.
Serve as a resource to the department for equitable policy creation, navigation of DEI-related topics, and to equip departmental staff with training and resources to approach their work with a DEI lens.
Directly supervise four Resident Directors (RDs)
Meet regularly with RDs to provide on-going coaching, feedback and conduct annual performance evaluations
Work with RDs to promote student wellbeing, inclusion, community satisfaction, and community engagement initiatives in alignment with the Residential Area concept
Work with RDs to develop and assess appropriate community development programming
Work with RDs to ensure supportive advising of Area Councils
Work with and support RDs as they respond to crisis/emergency situations and follow up with students who need additional assistance
Indirectly supervise approximately 110 Resident Assistants (RAs), 11 Graduate Housing Assistants (GHAs), and 4 Assistant Resident Directors (ARDs)
Assist in the selection and training of all RDs, ARDs, GHAs, GAs and RAs
Conduct special planning, evaluation, and data gathering for continued improvement of the residence halls
Participate in departmental meetings
Participate in regular one-on-one meetings with supervisor
Address student and parent issues and resolve them in a satisfactory manner; communicate all information to direct supervisor and others as appropriate
Chair, advise, and/or serve on departmental committees
At the discretion of the director, may lead centralized departmental functions (i.e., leadership and advising initiatives, professional staff training, operations, recognition, etc.)
Initiate and maintain collaborative relationships with Faculty members and Division of Student Affairs staff
Collaborate with the Director of Residential Academic Initiatives and the Faculty Chairs, Assistant Chairs and Faculty in Residence relating to the effective functioning of all Residential Colleges and residence halls
Provide quarterly and year-end reports on centralized Residential Life initiatives
Represent the department at University-wide events such as Wildcat Welcome, Family Weekend, Wildcat Days, Senior Week, and Commencement
Represent Residential Services on various University, divisional, or departmental committees
Crisis Management & Student Conduct
Serve in a duty rotation to provide 24-7 emergency assistance to staff living on campus and carry a cell phone at all times (unless on vacation)
Respond, in coordination with other professional Residential Services staff members, to critical incidents occurring on campus
Ensure appropriate follow up on student wellness and crisis concerns by RDs and ARDs
Follow up and advise staff on appropriate administrative resolution procedures
Maintain consistency by monitoring the administrative resolutions of RDs
If needed, provide administrative resolution for residential students with repeated or serious violations of University policy (may include co-hearing cases with the Office of Community Standards)
Plan and participate in department and division-wide professional development activities
Work with Resident Directors to develop an annual professional development plan.
Attend regional or national workshops/conferences for continued development and training
Stay current in professional development by reviewing articles, journals, books and/or website.
Develop connections with staff in various University offices including but not limited to Northwestern Dining, Counseling and Psychological Services, Dean of Students, University Police, Health Promotion and Wellness, Student Conduct, and Campus Inclusion and Community
Master's degree in higher education administration or other related discipline
Minimum of four (4) years’ full-time professional experience preferably at a college/university in student conduct, residence life, or a related field
Minimum of two to three years of experience in student wellbeing or related work
Minimum two to three years of experience in residential life with increasing responsibility in diversity, equity, and inclusion
Minimum Competencies: (Skills, knowledge, and abilities.):
Commitment to fostering student learning, social justice, restorative justice, and community values.
Exceptional written and oral communication skills.
Well-organized, positive, results oriented, and able to work in a fast-paced environment with daily priority changes.
Five (5) or more years full-time professional experience preferably at a college/university in student conduct, residence life, or a related field
Five (5) or more years of experience in student wellbeing or related work
Five (5) or more years of experience in residential life with increasing responsibility in diversity, equity, and inclusion
Education or two or more years of experience in social work
Preferred Competencies: (Skills, knowledge, and abilities.):
Understanding of the educational environment at highly selective institutions like Northwestern.
The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.
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About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.