As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.
Located in the heart of the Puget Sound region, the University of Washington Bothell is one of the most dynamic public universities in the state of Washington. The campus is committed to increasing access to an excellent UW education and preparing students to be leaders throughout Washington and beyond.
UW Bothell provides students a participatory, cross-disciplinary experience grounded in hands-on learning, community-based research, close relationships with faculty as teachers and mentors, and the personalized support of staff who are dedicated to student success.
The campus offers more than 55 undergraduate and graduate degrees. Current enrollment is approximately 6,000 students. More than 90 percent of undergraduates are from Washington State, more than 40% are first-generation college attendees, and more than half are students of color.
The University values hiring faculty and staff who have demonstrated experience and ability to work successfully with diverse student populations and who can contribute to a campus culture that promotes equity among colleagues.
Diversity and inclusion are core values at UW Bothell. Our work begins with the acceptance and celebration of the differences that are represented through the many diverse and minoritized communities on our campus and in the surrounding community. We recognize that we are bound together in a collective experience and that our actions impact all in our community. When we focus on the lives of the most marginalized groups among us, we also create conditions of equity, justice and academic excellence for everyone.
In addition to having award winning faculty and staff, UW Bothell has been recognized for innovations in academic programming and support services designed to help students graduate on time and debt-free. It has also earned both recognition and awards for its work in the area of environmental sustainability.
UW Bothell has an outstanding opportunity for an Academic Success Coach!
Academic Success Coaching is an interactive process that provides guidance, connection, and support to students to help them thrive as scholars at UW Bothell (UWB). The goal is to help students identify and overcome challenges to create a foundation for success as they transition into and through college.
The Academic Success Coach supports students in all majors by providing holistic support by offering robust referrals to academic advisors, campus counseling services, academic tutoring, and other campus support services. The Coach will specifically target students who need support staying or returning to UWB in order to complete their degree. The ideal candidate will interact regularly with faculty and other support staff to provide strategic coordinated care for students.
RESPONSIBILITIES: Direct Service to Students:
This position requires approximately 25 hours of 1:1 student contact per week, though additional coaching hours may be required based on periodic needs.
The Academic Success Coach will work with students in multiple ways to help prevent, prepare for, and respond to common obstacles encountered in higher education and provide referrals to support units on campus as needed.
In coordination with advisors, staff and faculty, the Academic Success Coach identifies and reaches out to current students as well as those who have recently stopped out who may benefit from academic support with compassion, a strengths-based approach, and culturally responsive competence.
Serve as a point of contact and case manager to assist students in navigating processes and systems at UW Bothell.
Guide students to maximize their learning experiences and connect students to other campus supports and services as appropriate by providing personalized introductions to campus resources.
Help students recognize challenges to their persistence in college and empower them to resolve these challenges.
Monitoring student progress including data entry, data verification, report building, metric tracking:
Maintain records of student progress for partner units participating in student outreach. Data on each appointment with students includes performing administrative management of coaching appointments, recording notes, appointment preparation, appointment follow-up, referrals, responding to early alert notifications from faculty, etc.
Use data, tracking and follow-up to identify students at risk of dropping out or not thriving academically as well as students who have recently stopped out. This outreach will consist of interventions to assist students in creating a plan to successfully move forward through graduation.
Work closely with the learning centers, advisors, financial aid, counseling services, and other student support staff to coordinate appropriate support services to best meet the academic needs of students.
Conduct quality assurance of entered data and work with partners to keep data entry consistent and complete.
Connect and coordinate across campus units; develop, maintain, and create resources and programming:
Play a key role in developing and implementing assessment measures to inform policies and procedures that ensure effective support for students.
Overall responsibility for the planning, organizing, and executing of new student programming, including orientations, Welcome Week, and other programs as assigned.
Continually analyze student needs and identify programming and resource gaps. This analysis may require gathering, revising and updating current resources to ensure they stay relevant and accurate.
Collaborate extensively around campus, particularly with pre-major and program advisors, student services offices, learning centers, and key campus event organizers.
This work entails a deep understanding of university systems, identifying appropriate campus resources and programs, and connecting students with this support. This position requires knowledge of the complexities of the university, including rules, policies.
Bachelor’s degree in Education, Higher Education Administration or related field, and a minimum 3 years of experience developing and administering higher education student support and retention programs, such as academic success initiatives, academic tutoring, study skills, and other academic assistance.
Experience coaching, mentoring, and/or advising with higher education students with non-centered backgrounds: Black students, Indigenous students, students of color, first-generation students, working students, caregiver students, disabled students, LGBTQ students.
Experience working with diverse student populations.
Experience working with students struggling academically.
Excellent communication and collaboration skills, dependable and reliable.
Culturally aware and conscious of diversity issues within student populations.
Experience and comfort in using software programs.
The ability to create web content, handouts, and other print and digital resources.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Experience with planning and presenting workshops and events for students.
Knowledge of UW administrative systems such as EAB Navigate, SDB, EARS, DARS, and BI Portal.
Experience and comfort in using software programs such Canvas, Catalyst, Screen capturing software and/or similar applications.
Experience with higher education culturally responsive coaching, mentoring, and/or advising.
Conditions of employment:
This position requires a flexible schedule and the ability to work some evenings and weekends.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.