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The Division of Enrollment Management provides leadership, expertise, analysis and coordination for undergraduate enrollment-related areas including recruitment and outreach efforts, application and admission policies, financial aid and scholarship policies, student retention and attrition studies, student outcomes, institutional competitiveness, and overall enrollment planning. A strategic enrollment management approach seeks to serve current and prospective students and families by integrating services throughout the student cycle, from recruitment through commencement and thereby enhancing each student’s Husky Experience.
The Office of Admissions recruits, admits, and enrolls undergraduate Freshman, Transfer, International, and Postbacalaureate students of achievement and promise. The mission of the Office of Admissions is to attract and enroll talented and diverse students in order to help create an intellectually and culturally vibrant student body. The values of the university – integrity, diversity, excellence, collaboration, innovation and respect – are exemplified by the Office of Admissions.
We have an outstanding opportunity for an Assistant Director of Admissions for Freshman and Special Review.
Under the guidance of the Associate Director of Admissions for Operations, manage the holistic review of all domestic freshman and postbaccalaureate applications. This includes hiring, training and monitoring application readers (graduate assistants and freelance readers), as well as providing feedback to readers throughout the cycle. Additionally, the position manages the appeals process for all domestic undergraduate applicants (freshman, transfer, and postbaccalaureate) who appeal their admission decisions.
The Assistant Director of Admissions for Freshman and Special Review must have a deep understanding of the philosophy, policies and procedures of the University of Washington’s undergraduate application holistic review. The holistic review of applications is a complex process that requires readers to consider the individual context of each applicant, to assess many academic and personal factors and data elements, and then apply that information to overall holistic admission recommendations. With that knowledge and understanding, the position is responsible for training, monitoring, and giving feedback to readers (permanent staff and seasonal) throughout the cycle to ensure all applications are given a fair and accurate review. The position must be able to articulate the complexity and nuances of the holistic review to coach application readers. The position is responsible for hiring and managing seasonal application readers, both graduate assistants and freelance. The position manages the calibration and norming process as performed by the Norming Committee. The position is responsible for managing the appeals process for domestic undergraduate applicants appealing their admission decisions and their Direct to School/College/Major admission. This requires a high level of judgement in determining which appeals require higher-level administrative or faculty review.
Each UW freshman class is selected based on the holistic application reviews that reflect the values of the University. This position must effectively manage the holistic review process, applying policies fairly and accurately, to ensure that the University meets its goal of enrolling a strong and diverse class. This requires extensive training and coaching of the application readers throughout the cycle. The holistic review is critical to the University’s enrollment goals and values. The holistic review must be fair to all applicants and follow University freshman admission policies set by the faculty. Failure would lead to significant public relations problems and lawsuits. Additionally, this position manages appeals, which are the last line of defense against any inaccuracies or unfairness of application processing and reviews.
Duties & Responsibilities
•Manage the holistic review process of all domestic freshman and post-baccalaureate applications, over 40,000 applications annually. Establish and document operating procedures related to holistic review. Hire and supervise over 20 Graduate Student Assistant Readers and 20 or more freelance readers. Manage and lead the reader training for and norming of all application readers, permanent staff and seasonal.(Norming is calibration and quality control, the process of keeping the holistic review evaluations of individual readers reasonably consistent with the reader guidelines and the reader group as a whole.) (60%) •Manage the appeals process for all domestic undergraduate applicants who appeal their admission decisions and their Direct to School/College/Major decisions. The UW receives over 1200 appeals annually. This position determines which appeals cases can be decided unilaterally by the Assistant Director him/herself, which should be discussed with the Director, and which should be decided by the Faculty Subcommittee on Admissions and Graduation. (20%) •Participate in the holistic review of transfer and international applications as needed. (10%) •Meet and correspond with prospective applicants and applicants as necessary, with an emphasis on the most complicated applicant cases. (5%) •Represent the UW at events, presentations related to Holistic Review, etc. (5%)
•Bachelor’s degree •Minimum of three years of related experience, preferably in an admissions office, registrar office or enrollment management. •Strong problem-solving, organizational, time-management, and prioritization skills. •Ability to work independently with minimal supervision. •Excellent interpersonal, writing and public speaking skills. •Experience working with high school and college-age students, including students from low-income, first-generation, and racially/ethnically diverse backgrounds. •Ability to effectively interact with employees, education professionals, and the general public at all levels.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
•Supervisory experience. •Experience managing complex operations. •Experience evaluating academic credentials, domestic and international. •Extensive admissions experience. Previous experience training new staff. •Knowledge of UW systems (such as SDB) and CRM technology. •Strong knowledge of Washington educational systems.
As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.
In addition to submitting a CV/resume in your candidate profile, you will be asked to submit a cover letter AND your response (in a separate “Cover Letter Assessment”) to the following (limited to 7900 characters):
The primary focus of this position is to enable the selection of a strong and diverse class of freshmen for the University of Washington. What is the meaning of “strong and diverse?” What academic and personal factors would you choose to consider in reviewing applications for the desired freshman class, and why?
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.